Park Place Assisted Living

Pros

• Many residents and families appreciate the kindness and caring nature of the staff at Park Place Assisted Living, noting their dedication to the residents' well-being.
• The facility is described as clean and well-maintained, providing a pleasant living environment for the residents.
• Park Place offers a variety of activities such as exercise classes, bingo, crafts, and social gatherings that help keep residents engaged.
• The smaller size of the facility is seen as an advantage, making it easier for residents to navigate and fostering a more intimate community atmosphere.
• Several reviews highlight positive experiences with meal quality and choices, particularly praising desserts and overall food satisfaction from some residents.
• Residents express happiness about having new friendships and social interactions within the community, contributing to their overall contentment.

Cons

• The food quality at Park Place Assisted Living is consistently criticized as being horrible and unhealthy, with inadequate meal options that do not cater to residents' dietary needs.
• Staff members are often seen as unprofessional, neglectful, and frequently distracted by their phones, leading to poor care for the residents.
• Multiple reviews mention instances of residents being left dirty or wet for extended periods until family members intervene.
• There are reports of outdated and dirty living conditions, including specific complaints about bed bug bites.
• The level of personal attention provided by staff is inadequate, resulting in some residents needing more assistance than is available.
• A culture of bullying among residents seems to go unaddressed by caregivers, contributing to a negative environment.
• Concerns about insufficient staffing levels have been raised, particularly during critical times when multiple residents require assistance.
• Complaints regarding maintenance issues such as unreliable hot water in showers and drafty windows indicate a lack of investment in facility upkeep.
• Several family members express strong dissatisfaction and a determination to move their loved ones out due to the overall lack of care and support experienced at Park Place.

Review

Park Place Assisted Living has garnered a wide range of reviews, reflecting the experiences of families and residents over various aspects of care. While some individuals have praised the facility for its smaller, more intimate setting and the kindness of certain staff members, many others expressed profound dissatisfaction with the quality of care, food, and overall living conditions.

Several reviewers highlighted significant issues regarding patient care that led to alarming outcomes. One particularly distressing case involved a resident who was hospitalized due to dehydration and inadequate attention from staff at Park Place. Family members reported frequent instances where their loved ones were left wet and unmonitored for extended periods, prompting them to intervene directly to ensure proper care. The lack of timely responses from medical personnel was also a noted concern; families found it difficult to get doctors or staff to return calls when urgent matters arose.

In contrast, some reviews provided a more favorable perspective on Park Place. A family shared their positive experience during the COVID-19 pandemic, emphasizing that despite their father’s difficult behavior due to dementia, the staff remained compassionate and dedicated. They noted that their father primarily required meal distribution and medication management rather than constant supervision — leading them to feel satisfied with his level of care. Many appreciated the facility's cleanliness, activities like bingo and exercise classes, as well as communal spaces such as gardens and libraries.

Nevertheless, it became clear that numerous complaints centered around food quality and dietary provisions. Various residents voiced concerns about unhealthy meals being served consistently; options were limited or even inappropriate for residents with specific dietary needs (like diabetics). One review described an unappetizing meal consisting solely of bread with chicken salad and inadequate vegetables—very little thought seemed put into devising balanced menus for vulnerable seniors. Additionally, families expressed frustrations over perceived cost increases without corresponding improvements in food quality or variety.

Residents also pointed out troubling details about staffing levels at Park Place. With an apparent reduction in personnel coupled with high turnover rates among aides, families feared there wasn’t enough support available for residents needing assistance throughout the day. Reports of bullying among residents by their peers went largely unaddressed by management, contributing further to concerns about safety within the community. The sentiment that aides were overwhelmed by responsibilities emerged frequently; several accounts mentioned how laundry services had deteriorated because aides now had additional duties beyond caregiving.

Another criticism surfaced regarding overall facility maintenance; several individuals reported outdated conditions in rooms along with existing infrastructure problems like inconsistent hot water supplies in bathrooms and drafty windows that suggested a lack of investment in upkeep since ownership changed hands recently. This shift sparked worries that previously lauded amenities had diminished—affecting not only comfort but also morale among elderly occupants who potentially faced mobility challenges navigating an aging building without adequate modifications.

Ultimately, while there are commendations for certain aspects such as clean environments or fundraising efforts aimed at improving accessibility within Park Place Assisted Living facilities—and glimpses into caring interactions between staff members and long-term residents—the overwhelming sentiment from many reviewers is one of urgency regarding necessary reforms needed within operations if they wish to confidently recommend it as a suitable option for their loved ones moving forward into assisted living situations.

This part of Kalamazoo, Michigan offers a convenient and diverse array of amenities for seniors considering living in the area. With several physicians' offices and healthcare centers within close proximity, residents have access to quality medical care. There are also plenty of dining options, including casual restaurants like Lee's Famous Recipe Chicken and fast-food chains like McDonald's and Taco Bell. For those looking to stay active, there are parks nearby such as Bronson Park and Westfield Park for outdoor recreation. Additionally, transportation options are readily available with the Kalamazoo - Battle Creek International Airport and Amtrak station within a few miles. Overall, this area provides a mix of healthcare services, dining choices, and recreational opportunities suitable for seniors seeking a comfortable living environment in Kalamazoo.

Physicians

• Health Partners (0.1 miles)
• Healthcare Midwest (0.1 miles)
• Trestlewood Pediatrics (0.8 miles)
• Rx Optical, a MyEyeDr. Company (1.4 miles)
• Rx Optical, a MyEyeDr. Company (1.4 miles)
• Kalamazoo Dermatology & Skin Cancer Center (1.5 miles)
• Msu/Kcms Pediatric Endcrnlgy (2.4 miles)

Restaurants

• Root Beer Stand (0.2 miles)
• Hibachi Sushi Buffet (0.2 miles)
• Lee's Famous Recipe Chicken (0.3 miles)
• McDonald's (0.6 miles)
• Taco Bell (0.7 miles)
• Steak 'n Shake (0.7 miles)
• Jimmy John's (0.8 miles)

Hospitals

• WellNow Urgent Care (0.5 miles)
• Hilda's Rehab Clinic (1.9 miles)
• Kalamazoo Psychiatric Hospital (2.2 miles)
• Bronson ProHealth - John St (2.4 miles)
• Bronson Hand & Elbow Surgery Specialists (2.6 miles)

Places of Worship

• Southern Heights Christian Reformed Church (0.5 miles)
• Milwood United Methodist Church (1.5 miles)
• Valley Family Church (1.7 miles)

Pharmacies

• Meijer Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walgreens (1.3 miles)
• D&W Fresh Market (1.5 miles)
• D & W Pharmacy (1.5 miles)
• Hardings Market Place (1.7 miles)
• Midtown Market Pharmac (1.8 miles)

Cafes

• Tim Hortons (1 miles)
• Water Street Coffee Joint (1.4 miles)
• Starbucks (1.9 miles)
• Brite Eyes Brewing Co. (2.1 miles)
• Sweetwater's Donut Mill (2.6 miles)
• Starbucks (3.2 miles)

Transportation

• Kalamazoo - Battle Creek International Airport (AZO) (1.9 miles)
• Amtrak (3.2 miles)

Theaters

• Celebration Cinema (2 miles)

Parks

• Bronson Park (2.9 miles)
• Westfield Park (3.1 miles)