861 Oak Crest Lane, Jenison, MI 49428
For more information about senior living options: (844) 490-3973
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The staff are amazing, extremely attentive, and responsive to residents' questions and needs. Residents are happy and comfortable, with positive experiences of the food and staff kindness. The facility is affordable and financially workable compared with other options. There are many activities and strong family support that keep residents engaged. The staff are genuine, caring, and consistently go above and beyond to ensure health and happiness. The environment feels like home - friendly, clean, and well organized to meet individual needs.
The facility is described as a place where loved ones are sent to die and not cared for, with scary things allegedly happening there. The quality of care is said to have declined dramatically over the last two years, dropping to a very low level. Residents are reported to have to clean their own rooms and bathrooms due to a lack of staff. Meals are alleged to ignore special diet needs, with pizza or hot dogs served and fruit that is always canned rather than fresh. Showers are frequently skipped because of staff shortages. The facility allegedly sent the remaining balance to collections and pursued legal action against a 93-year-old resident. A family described the care and staff as rude and called the company unethical, claiming employees were treated poorly.AHSL Jenison Sandalwood is best suited for families seeking a warm, home-like atmosphere with a strong emphasis on memory-care oriented support, personal attention from a responsive staff, and a budget-conscious option. The campus-style feel - roughly described as a cluster of about 20 apartment-like manors - creates a neighborhood vibe that residents can call familiar rather than a sterile facility. Reviewers repeatedly highlight attentive, accessible staff and a robust activity calendar that includes field trips, crafts, entertainment, and regular exercise. The dining experience also earns positive notes, reinforcing a sense that daily life there can feel genuinely comfortable and enjoyable. For families prioritizing safety, engagement, and a visible commitment to resident dignity, this community clearly checks important boxes.
Those who should consider alternatives are primarily families with higher demands for medical acuity and perfectly consistent operational reliability. Several reviews raise red flags about management practices, billing disputes, and perceived declines in care quality over time. Prospective families with low tolerance for variability in service, or who require ironclad transparency around contracts and collections, will want to compare options carefully. Similarly, if a resident's needs tilt toward intensive medical oversight or highly specialized, 24/7 clinical care, exploring other campuses with a more defined medical support model may be prudent.
The strongest positives - attentive staff across shifts, a lively activity program, family involvement, and affordability - often offset many of the advantages sought by families evaluating memory-care and assisted-living options. When staff are described as genuinely caring, accessible, and consistent in their approach, the resulting peace of mind can be substantial. The sense that staff know residents by name, track preferences, and facilitate meaningful outings helps residents remain engaged and find purpose in daily routines. The combination of supportive care and a livelier social environment creates a practical, value-driven package for those who want quality interaction without prohibitive cost.
However, significant caveats appear in the form of less favorable experiences that cannot be ignored. A subset of reviews describes a decline in care quality over time, including instances of inadequate assistance, routine tasks skipped due to staffing gaps, and concerns about dietary choices not aligned with resident needs. Claims of poor housekeeping or cleanliness lapses, along with allegations of adversarial billing practices and collections, signal potential governance and oversight gaps. These aren't universal experiences, but they are real indicators to probe during due diligence. Any family confronting such concerns should demand current data: recent care assessments, staff-to-resident ratios, updated menus that accommodate dietary restrictions, and a transparent billing policy with clear escalation paths.
From a practical standpoint, evaluating AHSL Jenison Sandalwood requires targeted, concrete questions before committing. Schedule a time to tour with a focus on what a typical day looks like for residents, especially those in memory care, and request to speak with frontline staff about their training, turnover, and daily routines. Ask for current menus, activity calendars, and a sample care plan to assess how needs are identified and addressed. Verify the contract terms around deposits, refunds, and discharges, and insist on seeing recent resident and family feedback. Finally, compare with nearby options in the Grand Rapids/Jenison area to determine which campus demonstrates the strongest alignment between stated values and ongoing performance.
The bottom line is pragmatic: AHSL Jenison Sandalwood can be an excellent fit for families seeking a vibrant, affordable environment with a genuine sense of community and attentive care - provided the current leadership demonstrates consistent service quality, transparent operations, and reliable staffing. For families where those pillars are non-negotiable, it is essential to conduct rigorous due diligence and include a strong, evidence-based checklist in the decision process. If transparency, consistent care standards, and a steady track record matter most, consider parallel paths and visit multiple campuses to confirm that the chosen home truly matches the desired level of security, engagement, and dignity for a senior loved one.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ahsl Jenison Sandalwood is an assisted living community located in Jenison, MI. We offer both board and care home services as well as specialized memory care for seniors with dementia. Our community features a range of amenities to ensure our residents' comfort and convenience.
Each resident at Ahsl Jenison Sandalwood can enjoy cable or satellite TV in their fully furnished living space. Our dining room provides nutritious meals tailored to any special dietary restrictions. Housekeeping services are provided to maintain a clean and tidy environment. Residents also have access to a kitchenette for their convenience.
Outdoor space is available for residents to relax and enjoy the fresh air, and Wi-Fi/high-speed internet is provided throughout the community. Move-in coordination is offered to assist residents with a smooth transition into our community, and telephone services are available for easy communication.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure comprehensive care for our residents. Additionally, we offer a mental wellness program and specialized memory care programming for those with cognitive impairment.
Transportation arrangement for medical needs as well as transportation to doctors' appointments are available. Ahsl Jenison Sandalwood is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
At Ahsl Jenison Sandalwood, we strive to provide personalized care in a comfortable and supportive environment.
Ahsl Jenison Sandalwood is located at 861 Oak Crest Lane, Jenison, MI 49428 in Ottawa County, Michigan
The array of features at Ahsl Jenison Sandalwood is specifically tailored to support residents with dementia or Alzheimer's disease, recognizing the unique challenges associated with these conditions. Assistance with dressing and bathing ensures that residents can maintain their dignity and personal hygiene, while medication management helps prevent confusion and potential health complications related to misadministration. Meal preparation caters to nutritional needs, which is critical for maintaining overall health, and transportation arrangements ensure access to medical appointments without added stress. Coordination with healthcare providers fosters seamless communication regarding care plans, enhancing the overall well-being of residents. Activities of daily living assistance addresses everyday tasks that may become overwhelming, while 24-hour supervision provides a safety net for those who may wander or require immediate support. The dementia waiver allows for individualized care approaches, while the mental wellness program promotes cognitive stimulation and emotional support. Mild cognitive impairment programming offers targeted interventions, and specialized memory care programming engages residents in meaningful activities tailored to their cognitive abilities, thereby enriching their quality of life.
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