Ahsl Jenison Cottonwood

834 Oak Crest Lane, Jenison, MI 49428

For more information about senior living options: (844) 490-3973

4 from 22 reviews
5 stars
16
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Assisted Living Board and Care Home

Ahsl Jenison Cottonwood Costs & Pricing

Ahsl Jenison Cottonwood offers competitive pricing for its private rooms at $2,930 per month, which is notably lower than the average costs within Ottawa County ($3,513) and the broader state of Michigan ($3,675). This makes Ahsl Jenison Cottonwood an attractive option for individuals seeking quality care without straining their budgets. By providing a caring environment at a reduced cost compared to both local and state averages, Ahsl Jenison Cottonwood demonstrates its commitment to accessible senior living solutions while maintaining high standards of service.

Floor plansAhsl Jenison CottonwoodOttawa CountyMichigan
Private$2,930$3,513$3,674

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    Overall Review of Ahsl Jenison Cottonwood

    Pros

    • pro The staff at American House Jenison is amazing, extremely attentive, and responsive to questions, texts, and calls.
    • pro The facility has multiple staff members around and is immediately accessible when needed.
    • pro Residents are happy and comfortable, with praise for the food and the kindness of the staff.
    • pro The facility is described as affordable and financially workable for families.
    • pro The staff tended diligently and compassionately to residents, creating a welcoming and respectful environment.
    • pro The staff are happy and upbeat, and the food has been fabulous.
    • pro The facility offers a robust calendar of activities, including field trips, entertainment, crafts, and exercise, keeping residents busy if they desire.
    • pro The staff are genuine and attentive, caring for residents and making their final weeks comfortable when needed.
    • pro The staff go above and beyond to ensure residents receive the care needed to stay healthy and happy.
    • pro The environment is friendly and clean, with care tailored to be person-centered and family-centered.

    Cons

    • pro One reviewer said American House Jenison is "where you send your loved ones to die," implying they are not cared for.
    • pro A different reviewer warned that the facility was "going down hill rapidly" and that care quality had declined over the last two years.
    • pro A family claimed they were sent to collections for charges after their relative left for a much better facility.
    • pro A commenter cautioned not to trust the facility's verbal assurances, saying they only go by contract language.
    • pro Another reviewer described the place as "a pure money making facility instead of real care."
    • pro There were reports of under-staffing leading to skipped showers and residents having to clean their own rooms.
    • pro Diet complaints included serving pizza or hot dogs for special diet needs and fruit that was frequently canned rather than fresh.
    • pro A reviewer stated the staff were rude and that the overall care was disappointing.
    • pro It was claimed the company is not ethical and mistreats employees.
    • pro A family alleged the facility planned to sue a 93-year-old resident after unresolved issues.

    Review

    American House Jenison and its Willowood memory care setting have inspired a wide range of feelings and experiences among families, residents, and partner organizations. Taken together, the comments form a portrait of a community that many people find warm, responsive, and life-enhancing, while also carrying serious cautions raised by others who felt the care did not meet expectations. On balance, reviewers frequently describe a home-like atmosphere where staff are accessible, attentive, and genuinely caring, and where residents enjoy social activities, comfortable meals, and a sense of routine that supports safety and well-being.

    Several accounts spotlight exceptional responsiveness and personal attention from the leadership and front-line staff. One reviewer highlights Lynsi as "amazing and extremely attentive," noting how questions, texts, and calls were answered promptly. The sense of accessibility extends beyond a single phone line to a culture in which multiple staff members are described as being available around the clock. For families, this level of attentiveness can translate into a sense of reassurance during what is often a stressful transition for a loved one. The same themes recur in other testimonials, where residents are said to be happy and comfortable, with caregivers who treat them with kindness and respect.

    Affordability and a robust array of activities also shine through in the positive reviews. Families emphasize that American House Jenison offered a financial plan that made staying within reach, especially when compared with other facilities they considered. Beyond the financial practicality, reviewers describe an engaging program calendar - field trips, visiting entertainment, crafts, exercise disguised as fun - that allows residents to stay busy and involved if they choose. In these notes, the environment feels both lively and intimate: a setting where the care is "person-centered but also family-centered," and where operations are organized in a manner that supports both residents and their families as partners in care.

    The collaboration between the facility staff and external care teams also earns high marks. A moving account from Seniors Moving Smarter describes a day spent in partnership with the Jenison team as seamless, with residents appearing happy and the environment feeling welcoming. The reviewers repeatedly point to a shared commitment to dignity and resident welfare, praising staff who remain steadfast and compassionate even in what can be a stressful time for families and residents alike. The sense that staff genuinely cares for and about each resident - especially those in memory care - builds trust and reassures families that their loved ones are receiving attentive, respectful care.

    In another positive thread, families recount specific moments when staff made difficult times more bearable. For example, families with loved ones in the memory care unit describe the staff as "genuine and attentive," with caregivers often getting to know families through frequent visits. The transition to memory care during a parent's declining health is portrayed as handled thoughtfully, with a focus on creating a home-like atmosphere and ensuring that final weeks or days are comfortable and dignified. The Covid era is mentioned as a period when relief and safety were especially meaningful for families who needed to know their loved ones were protected.

    However, the overall impression is not uniformly favorable. A serious, strongly worded critique resembles a cautionary tale: one reviewer claimed this is "where you send your loved ones to die," expressing a perception that care and safety were compromised. The update from 2022 documents a perceived decline in quality, including claims that residents had to clean their own rooms and bathrooms, that special dietary needs were not adequately met, and that routine services like showers were skipped due to staff shortages. The reviewer also recounted being sent to collections after a period with the facility, concluding with a stark warning to future families not to place loved ones there. This account emphasizes the importance of visiting, asking pointed questions about staffing, nutrition, and billing practices, and verifying the consistency of care across shifts and seasons.

    Another negative note touches on broader concerns about the organization's ethics and internal culture, with one reviewer describing issues with staff treatment and ethical standards. Together with the more pointed "downhill" observations, these comments underscore that even within a facility praised for warmth and activity programs, there can be serious business and care dynamics that affect residents and families differently. It's a reminder that what works beautifully for one family's needs might not align with another's expectations or experiences, particularly when health, dignity, and billing intersect in complex ways.

    Finally, a cluster of affirming statements rounds out the full spectrum. Other reviewers describe American House Jenison as a beautiful community, a place with 20 apartment manors that feel more like home than traditional larger senior living centers. They commend the care as being person-centered and family-centered, with a supportive environment that feels clean and well-maintained. Some reviewers explicitly celebrate the "great care, great staff" and suggest that the community is worthy of recommendation to others, whether for living independently with care support or for memory care needs. In these voices, the facility is a source of pride and belonging, valued not only for the care it provides but for the sense of community and the opportunities it affords families to stay involved in their loved ones' journeys.

    Taken together, the reviews present a nuanced portrait of American House Jenison and Willowood. The most frequent strengths cited are attentive, responsive staff; a home-like, family-centered approach; engaging activities and a strong sense of community; and affordability relative to other options. Yet important cautions appear about inconsistent quality across time, potential gaps in staffing, and questions around policy and billing that have left some families frustrated. For anyone considering these facilities, the message is clear: visit in person, meet the staff, observe the routines, ask detailed questions about memory care support, nutrition, activities, and billing, and determine whether the facility's strengths align with the specific needs of their loved one.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (14 miles away) Kent County International (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ahsl Jenison Cottonwood is an assisted living community located in Jenison, MI. We offer board and care home services to provide a comfortable and supportive environment for our residents.

    Our community provides a range of amenities to ensure the well-being and satisfaction of our residents. Each room is fully furnished with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for communication purposes. Residents can enjoy their meals in our dining room, which features delicious and nutritious options prepared by our staff. Additionally, our kitchenette allows residents to prepare their own snacks or beverages if desired.

    We prioritize the cleanliness and maintenance of our community, offering housekeeping services to keep all areas tidy. Outdoor spaces and gardens provide opportunities for residents to enjoy fresh air, nature, and socializing with fellow residents. Move-in coordination assistance is also available to make the transition as smooth as possible for new residents.

    The Ahsl Jenison Cottonwood offers comprehensive care services provided by trained staff members available 24 hours a day. We assist with activities of daily living such as bathing, dressing, and transfers to ensure the safety and comfort of our residents. Our team coordinates with health care providers to ensure optimal medical care, including medication management and transportation arrangements for medical appointments.

    For those with specific dietary needs, we offer special dietary restrictions options catered to individual preferences or conditions like diabetes diet plans. Mental wellness programs are also available to support cognitive well-being.

    Our community encourages an active lifestyle through resident-led activities that promote engagement and socialization among residents. Scheduled daily activities provide structure and stimulation within the community.

    Located in close proximity to various amenities, the Ahsl Jenison Cottonwood offers convenience for our residents. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters provide opportunities for outings or visits from loved ones.

    At Ahsl Jenison Cottonwood, we strive to create a warm and welcoming environment, ensuring the comfort and happiness of our residents while providing essential care services and enriching activities.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.7 miles)
    • Walmart Pharmacy (2.4 miles)
    • D & W Pharmacy (3 miles)
    • Rite Aid (3 miles)
    • Family Fare Supermarkets (3 miles)
    • Meijer Pharmacy (3.6 miles)
    • Walgreens (3.6 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (3 miles)
    • The Intersection (7.2 miles)
    • Real Food Cafe (7.8 miles)

    Restaurants

    • McDonald's (1.1 miles)
    • Los Amigos (1.3 miles)
    • Rush Creek Bistro (1.7 miles)
    • Cracker Barrel (2.2 miles)
    • Wendy's (2.5 miles)
    • Uccello's Ristorante Pizzeria & Sports Lounge (3.1 miles)
    • Olive Garden (3.2 miles)

    Physicians

    • Metro Health (1.3 miles)
    • Natural Health Improvement Center (2.3 miles)
    • Grand Rapids Ophthalmology (2.9 miles)
    • Spectrum Health Medical Group - Rivertown IM/Pediatrics (3.6 miles)
    • SVS Vision Optical Centers (3.7 miles)
    • ABC Pediatrics (3.9 miles)
    • Sonus Hearing Care Professionals (4.2 miles)

    Parks

    • Hager Park (2.4 miles)
    • Millennium Park (3.4 miles)
    • Lemery Park (4.4 miles)
    • Hughes Park (4.4 miles)

    Places of Worship

    • Chapel Pointe (3.3 miles)
    • Cornerstone Methodist (5.1 miles)
    • Madison Square Christian Reformed Church (7.4 miles)

    Theaters

    • Celebration! Cinema RiverTown (3.4 miles)
    • Studio Park (7.4 miles)
    • Celebration Cinema Stu (7.4 miles)

    Hospitals

    • Metro Health Hospital (5.8 miles)
    • Trinity Health Medical Center (6 miles)
    • St Marys Hospital (7.7 miles)
    • Trinity Health Birth Center - Grand Rapids Hospital (7.7 miles)
    • Richard J. Lacks Sr. Cancer Center (7.8 miles)
    • Helen Devos Children Emergency Room (7.9 miles)

    Transportation

    • Amtrak - Grand Rapids Vernon J. Ehlers Station (7.2 miles)

    Frequently Asked Questions

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