2438 Bankers Road, Hillsdale, MI 49242
For more information about senior living options: (844) 490-3973
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The place described is a small, intimate care home where residents live in a setting that feels almost like a family extended into a facility. The narrator spent roughly four to six months working there and found the environment to be mixed in its treatment of staff. On one hand, there were moments that showed warmth and genuine care; on the other, there was a troubling pattern of unkind behavior directed toward the worker by some coworkers and, most distressingly, by management and HR. A particularly shocking incident involved HR screaming at the narrator in front of co-workers and residents, an event the author insists they were not at fault for. This moment stands out as evidence, in their experience, of a punitive and accusatory dynamic rather than a supportive, professional one.
Compounding that upsetting encounter was a broader sense of betrayal tied to the expectations surrounding the narrator's pregnancy and health. The author was terminated citing health problems connected to the pregnancy, but insists the termination was not justified and feels that it was tinged with discrimination. They describe being repeatedly misled by the management when promises of assistance were made - specifically, assurances that they would be moved to the back building to work with one-assist residents to make the environment safer for someone in their condition. Instead of receiving the anticipated transfer, the narrator observed a preference for other coworkers who contributed to ongoing drama, with those individuals being moved to the one-assist house while the narrator remained on the outs. The culmination of these experiences, coupled with the holiday timing, led the narrator to conclude that the termination was unfair and discriminatory.
Beyond the personnel dynamics, the narrator recounts a troubling incident involving a specific worker who was leaving medications around and admitted to neglecting a resident. This was the same resident the narrator did not even know existed until their second day on the job and whose dentures had not been disclosed to them for months. The lack of transparency around the resident's needs - such as the denture status and the fact that the resident was not bed-ridden as the narrator had been led to believe - added to a sense of confusion and risk. Despite these red flags, the narrator says they personally took action to advocate for the resident, fighting to secure essential comfort and safety measures. They managed to secure booties for the resident's feet - an important support for someone in severe pain from bed sores - and they pushed for the resident to be helped out of bed for meals and properly rotated to prevent further damage. This advocacy was not a one-off effort but something the narrator pursued actively to safeguard the resident's wellbeing.
The persistence of the narrator's concerns did not translate into decisive action from management or HR. They reported repeatedly to leadership about the neglect and the risks facing the resident, but the response was, in their view, inadequate or non-existent. The sense of being unheard and the inability to rely on senior staff for protections or corrective measures contributed to an overarching impression of a culture that tolerated neglect and did not consistently uphold the safety and dignity of residents. In their telling, the ongoing neglect of a resident, coupled with a lack of accountability from those in charge, stood in stark contrast to the moments of genuine care exhibited by other staff members.
Nonetheless, the narrative also includes a thread of affection and gratitude that threads through the experiences of the narrator's own family members who lived at the facility. The grandmother, who remained at the home, is described as someone who really liked the staff and appreciated the consistent check-ins that occurred multiple times a day. The author values the small, intimate nature of the facility - the kind of place where staff can give every resident attention and where personal relationships feel possible. They also note a significant gap: there is no transportation for residents to run errands or get basic necessities, or for family members to help with shopping. This lack of a practical support system for obtaining groceries and other essentials stands in contrast to the warmth they observe in the day-to-day interactions, leaving the family with a sense that, while the care can be good, there is room for important improvements in logistical support.
In addition to the grandmother's experience, the narrator mentions their grandpa who is enjoying the space in the back of the home. They describe the facility as clean and well-kept, a point that speaks to the physical upkeep and the attention paid to the living environment. This positive note about the facility's condition provides a counterbalance to the earlier criticisms, illustrating a complex picture in which the physical environment and the human dynamics intersect in varying ways.
The narrator's mother's experience as a resident adds another layer to the overall portrait. Having lived there for more than three years, she is described as receiving loving, attentive care, a sentiment echoed by the sister who visits regularly and has interacted positively with the staff across different shifts. The most poignant moment comes with the mother's passing; the staff - across both shifts - took the time to stop by, share hugs, and offer memories, turning what would be a deeply sorrowful event into a moment of communal support and warmth. The gratitude expressed for the care and compassion shown during those final days stands as a testament to the staff's capacity for kindness and the meaningful bonds that can form in such settings.
In closing, the narrator offers heartfelt thanks to the entire team - supervisors, nurses, CNAs, maintenance, and everyone else who worked there, on both shifts. The sentiment is clear: despite the difficulties, the caregivers helped make their mother's final years more joyful and meaningful, and they helped their family navigate a painful period with humanity and warmth. The notes collectively present a nuanced, layered portrait of a small care facility where genuine care and community interactions can coexist with troubling management practices and unresolved concerns about safety and accountability. The final impression is one of gratitude for the staff's dedication and compassion, tempered by a clear call for better management responses, safer practices for residents, and practical improvements such as transportation support to better serve the needs of all who live there.
Stewart's Adult Foster Care in Hillsdale, MI offers a warm and welcoming environment for residents seeking assisted living services. This community is designed to provide comfort and support while promoting independence. Residents enjoy fully furnished accommodations that create a homely atmosphere, complemented by inviting communal spaces such as a dining room and outdoor gardens where they can relax or socialize.
The assistance provided at Stewart's covers a wide range of daily living activities, ensuring that each resident receives personalized care tailored to their needs. Staff members are dedicated to helping with activities of daily living, including bathing, dressing, and transfers, while also offering medication management and coordination with healthcare providers. The dietary needs of residents are prioritized with meal preparation services, accommodating special dietary restrictions and diabetes diets.
To enhance the quality of life for its residents, Stewart's Adult Foster Care schedules daily activities that encourage engagement and social interaction within the community. Housekeeping services are included to maintain a clean and pleasant living environment. For added convenience, the facility is equipped with Wi-Fi/high-speed internet and telephone services.
Located in close proximity to essential amenities such as parks, pharmacies, hospitals, and restaurants, residents have easy access to medical care and recreational options. Additionally, transportation arrangements for medical appointments are available to ensure residents can attend necessary visits without hassle.
Overall, Stewart's Adult Foster Care offers a supportive community focused on enhancing the lives of its residents through compassionate care and engaging activities in a serene setting.
Stewart's Adult Foster Care is located at 2438 Bankers Road, Hillsdale, MI 49242 in Hillsdale County, Michigan
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