Zawadi Burton in Grand Rapids, MI

2145 Burton Street Se, Grand Rapids, MI 49506

For more information about senior living options: (844) 490-3973

4.5 from 48 reviews
5 stars
39
4 stars
4
3 stars
0
2 stars
0
1 stars
5

Assisted Living

Overall Review of Zawadi Burton

Pros

  • pro The staff are incredibly patient and attentive with autistic patients.
  • pro Burton Dental handles appointments in a polished, professional, and pleasant manner.
  • pro The staff are helpful and compassionate, taking the time to listen to patients.
  • pro Burton Dental communicates well and helps families get non-verbal autistic children in for dental work.
  • pro They did a fantastic job with autistic adult patients.
  • pro They provide great care.
  • pro The staff are very professional, caring, and friendly, and they listen to concerns.
  • pro The team puts patients at ease and delivers a smooth, positive experience.
  • pro The dental team is kind, understanding, and professional.
  • pro Burton Dental Associates take great care of special needs patients, are friendly, explain things well, and accommodate.

Cons

  • pro Burton Dental discriminates against single parents by enforcing policies that prevent guardians other than the parent from bringing in a child with special needs.
  • pro Burton Dental's online pre-registration is terrible, causing delays and added parental stress.
  • pro Burton Dental's office manager does not return phone calls, and billing includes unknown charges that the insurance company can't explain.
  • pro Burton Dental often does not answer phones or provide timely responses, making it hard to contact the office.
  • pro Burton Dental's scheduling can lead to long waits that feel like a ticking time bomb for families with special needs.
  • pro There are repeated billing errors and unexpected charges at Burton Dental, causing some patients to stop using the practice.

Review

Zawadi Burton is best suited for families and individuals who prioritize an exceptionally kind, patient, and accommodating dental team, especially when the patient is neurodiverse or has special needs. The practice earns trust by turning dentistry into a safe, welcoming experience rather than a battlefield. Autistic children and adults repeatedly encounter staff who listen, explain options clearly, and move at a pace that reduces fear. The environment feels like a protective space where caregivers are supported, schedules are kept with care, and the team treats each patient with warmth and respect. For anyone who fears dental visits or requires special accommodations, this is a practice built to empower consistent, trauma-free care.

Those who may want to consider alternatives are primarily people who demand flawless administrative efficiency and perfect, immediate billing clarity. A common thread among reviews is the strength of clinical care and patient rapport, countered by recurring friction in the front-end experience. Online pre-registration can fail or erase progress, phone lines aren't consistently responsive, and billing questions have sparked frustration. A few reviewers report delays in communication from the office manager and unexpected charges that require careful scrutiny. If zero administrative friction is non-negotiable, exploring other options could save time and stress.

On the clinical side, the pros are substantial and heavily weighted toward outcomes that matter for special-needs care. The team is praised for gentleness, patience, and the ability to handle complex cases without triggering trauma. Autistic or non-verbal patients are routinely greeted with calm explanations, measured procedures, and opportunities to touch tools before use. Treatments can be anxiety-inducing for many, but the staff's approach - clear communication, reassurance, and emotional support - helps patients tolerate exams, cleanings, and even extractions when necessary. The result is consistently described as "top-notch," with caregivers feeling heard and respected, and families noting that the care extends beyond the chair to genuine partnership.

However, the administrative side shows notable gaps that can undermine otherwise flawless care. Pre-registration can become a bottleneck, turning efficient scheduling into a drawn-out process. Some visits stretch longer than anticipated, and there are reports of billing disputes or unclear charges that require proactive follow-up. Billing transparency and phone accessibility appear inconsistent, with at least one repeat complaint about not receiving callbacks or having questions unresolved. There is even one strongly worded critique about policies that allegedly restrict who can accompany a patient, which, if accurate, warrants careful verification. These issues don't negate the clinical excellence, but they do shape the overall value calculus for prospective families.

Still, the strong clinical reputation helps offset the administrative hiccups by delivering durable, positive outcomes and a trusted care relationship. The practice's value rests on compassionate staff who explain benefits and trade-offs, offer practical tips for long-term oral health, and create a sense of family around the patient. Pricing is described as reasonable, and many families appreciate the upfront, readable approach to costs once the visit proceeds. The combination of evidence-based care, patient-centered communication, and a genuine commitment to the patient's well-being creates a compelling case for choosing Burton Dental when the priority is stable, respectful care for special-needs individuals.

In the end, the decision hinges on tolerance for administrative friction versus the need for extraordinary, specialized dentistry. For families with autistic or special-needs members who crave a care team that truly "gets" their experience, Burton Dental offers an unusually strong match: compassionate clinicians, a calming atmosphere, clear explanations, and a track record of non-traumatic experiences. Before committing, it is prudent to outline expectations with the front desk - confirm online-registration steps, request a dedicated contact for billing questions, and establish a plan for appointment timing. If those administrative assurances are satisfactorily addressed, this practice stands out as a trusted, practical choice that translates expertise into steadier, more comfortable dental care for a vulnerable population.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (6 miles away) Kent County International (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Zawadi Burton in Grand Rapids, MI is an exceptional assisted living community designed to provide seniors with a comfortable and enriching lifestyle. The community offers a range of amenities to ensure residents enjoy a convenient and pleasant living experience.

The spacious dining room allows residents to dine together while enjoying delicious meals prepared by our skilled culinary team. The community is fully furnished, offering a cozy and welcoming atmosphere for all residents. A beautiful garden provides a serene outdoor space where residents can relax and enjoy nature.

Housekeeping services are provided to ensure that the living spaces are clean and well-maintained at all times. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

Residents can stay connected with friends and family through the telephone and Wi-Fi/high-speed internet services available throughout the community.

At Zawadi Burton, we prioritize the well-being of our residents by providing comprehensive care services tailored to meet their individual needs. Our compassionate staff assists with activities of daily living, such as bathing, dressing, and transfers, promoting independence and ensuring personal hygiene is maintained.

We understand the importance of coordination with healthcare providers, which is why we offer assistance in scheduling appointments and communicating with medical professionals on behalf of our residents. For those managing diabetes or other dietary restrictions, our staff will provide specialized diets to support optimal health.

The community fosters an engaging environment through scheduled daily activities that cater to various interests and preferences of our residents. Whether it's participating in fitness classes or social events, there's always something enjoyable happening at Zawadi Burton.

Conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options make it easy for residents to explore the surrounding area or attend appointments.

Zawadi Burton offers seniors a vibrant and nurturing environment where they can thrive both physically and socially while receiving personalized care services and enjoying a wide range of amenities.

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Real Food Cafe (1.8 miles)
  • Starbucks (1.8 miles)
  • Rowster New American Coffee (2.7 miles)
  • The Intersection (3.8 miles)
  • Starbucks (3.8 miles)

Places of Worship

  • Christ Church-Pca (0.8 miles)
  • Church of the Servant (2.1 miles)
  • Madison Square Christian Reformed Church (2.3 miles)
  • Temple Emanuel (2.5 miles)
  • Keystone Community Church (4 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Walgreens (1.3 miles)
  • D&W Fresh Market (1.6 miles)
  • The Chemist Shoppe (1.8 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Family Fare Supermarkets (2.7 miles)

Restaurants

  • Taco Bell (1.3 miles)
  • McDonald's (1.4 miles)
  • Hall Street Bakery (1.5 miles)
  • Silver Derby (1.7 miles)
  • Fire Fox (1.7 miles)
  • Rose's On Reeds Lake (1.7 miles)
  • Uccello's Ristorante, Pizzeria & Sports Lounge (1.8 miles)

Parks

  • Chesebro Park (1.5 miles)
  • Frederik Meijer Gardens & Sculpture Park (3.9 miles)

Physicians

  • Dr. Philip Hunt (1.6 miles)
  • Metro Health Medical Group (1.7 miles)
  • Keil Lasik Vision Center (1.7 miles)
  • Adolescent and Family Behavioral Health Services (1.8 miles)
  • Dermatology Associates of West Michigan (2.2 miles)
  • Grand Health Partners (2.3 miles)
  • True. Women's Health (2.4 miles)

Theaters

  • Phoenix Theaters (1.6 miles)
  • Celebration Cinema Stu (3.6 miles)
  • Studio Park (3.6 miles)

Hospitals

  • Blodgett Hospital (1.8 miles)
  • St Marys Hospital (3.2 miles)
  • Trinity Health Birth Center - Grand Rapids Hospital (3.2 miles)
  • Richard J. Lacks Sr. Cancer Center (3.2 miles)
  • Spectrum Health Lab (3.3 miles)
  • Spectrum Health (3.5 miles)
  • Lemmen-Holton Cancer Pavilion (3.9 miles)

Transportation

  • Amtrak - Grand Rapids Vernon J. Ehlers Station (3.5 miles)

Frequently Asked Questions

Where is Zawadi Burton?

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