2145 Burton Street Se, Grand Rapids, MI 49506
For more information about senior living options: (844) 490-3973
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The staff is helpful, compassionate, and takes the time to listen to patients. Burton Dental communicates well and helps families access care, including for non-verbal autistic patients. The team does a fantastic job with autistic patients, and families are very happy. The practice provides great care with a professional, friendly environment. The staff are professional, caring, and attentive to concerns, and they accommodate patients. The team puts anxious patients at ease with clear explanations and gentle care. Burton Dental Associates is awesome and goes out of their way to accommodate families. The office is described as the best dentist's office, with staff explaining options and delivering a seamless experience. The staff and Dr. Yamusah treat special needs patients with warmth, kindness, respect, and gentle care. The office feels like a safe space for special needs individuals.
One reviewer alleged the practice discriminates against single parents and special needs families, calling the policies unfriendly and the office manager arrogant. A reviewer said the online pre-registration was terrible, causing long waits and turning an 11:00 appointment into 11:45 for a special-needs child. A reviewer claimed billing issues, including charges for unknown services and a surprise bill mailed to them, leading them to stop using the practice. A reviewer stated the office does not answer phones or return calls, with some claim that phones are left off on purpose. A reviewer contended that a custody policy forced the custodial parent to bring the child, resulting in loss of time and income. A reviewer felt some dental work was not done right.Burton Dental Associates seems to have carved out a niche as a dental practice that truly understands and welcomes patients with special needs, including autistic children and adults. Several families describe the experience in almost reverent terms, praising the extra patience, warmth, and attentiveness that permeates every visit. One reviewer recalled a first appointment with their son who is autistic: the team was extraordinarily patient, and the clinician literally showed him the instruments and let him touch everything before using them. That small, respectful gesture helped set a tone of trust and curiosity rather than fear, and it was echoed by many others who emphasized how the staff goes out of their way to accommodate sensory and communication differences right from the start.
For many families, the day of the appointment itself stands out as a model of organization and courtesy. Reviewers repeatedly described a "polished, professional, pleasant" atmosphere where the entire process - from scheduling to the actual visit - felt smooth and considerate. The front desk, the clinical team, and the assistants were praised for their clear communication, their willingness to listen, and their ability to explain what would happen in terms that were reassuring and easy to follow. A recurring sentiment is that Burton Dental's team doesn't rush patients or gloss over concerns; they take the time to ensure everyone feels informed and comfortable before, during, and after every procedure.
A common thread across the comments is the sense that the staff genuinely treats patients like family. The team is described as kind, understanding, and professional, with a shared focus on making visits feel safe and positive. Several patients highlighted how the staff explain options, lay out benefits and drawbacks, and even suggest products that fit the patient's needs. The practice is often credited with turning what might be a stressful routine into a more predictable and even enjoyable experience: "If you want to be treated like family, you found the right place," one reviewer put it, capturing a sentiment echoed by others who felt welcomed, respected, and cared for from the moment they walked in.
Specific clinicians receive standout praise, especially for their patience with anxious patients. A number of reviews highlight Dr. Yamusah as a central figure in delivering compassionate, careful care. Patients with real fears - like needle anxiety or the prospect of extractions - were reassured by the team's approach: explanations that promise careful handling, gentle techniques, and the assurance that they'll be looked after. Several accounts mention that fear and stress dissolved as the staff offered clear rationales, soothing humor, and a steady, reassuring presence. One patient even noted rediscovering a sense of humor at the dentist's office because of the team's lighthearted, supportive manner, while another described a non-traumatic experience for a special needs son who had previously faced challenges elsewhere.
Beyond the clinical care, families repeatedly mention the practice's atmosphere as a "safe space" for individuals with autism and other special needs. The staff's warmth, readiness to listen, and ability to adapt appointments to the patient's pace and comfort level are credited with enabling experiences that many once feared. The patient-centric focus also extends to practical aspects, such as arranging pre-visit discussions, offering gentle introductions to tools, and ensuring that even routine procedures are performed with an emphasis on the patient's emotional well-being. The result, for many parents, is not just better dental health but a more confident outlook toward dental care as a recurring, non-traumatic habit.
Of course, with any large practice serving a diverse patient population, not every review is flawless. A portion of the feedback points to administrative and logistical challenges that can color the experience. Several reviewers described issues with online pre-registration - data being lost if they stepped away from the page or long gaps between steps that caused stress for families already juggling complex schedules. One parent suggested that fixing or clarifying the online pre-registration process could convert a good visit into an excellent one, particularly given the needs of children and adults with special requirements. There are also remarks about wait times translating into longer days for families and the importance of more efficient scheduling, especially when a child with special needs is involved.
Billing and communications surfaced as the other frequent area of concern. A number of accounts describe difficulties with invoicing, charges for services that insurance didn't clearly cover, and a lack of timely responses from the office manager. One reviewer even reported receiving a bill a week after a prior visit, which understandably caused confusion and frustration. Another caller lamented that phone calls went unanswered and that a sense of follow-through was missing in certain billing inquiries. There is also a more serious claim from one reviewer regarding a policy that purportedly discriminates against single parents in the context of bringing a special-needs child to appointments. The reviewer described a custody-related restriction and felt it reflected a broader problem with accessibility and fairness. Although such statements are part of the posted feedback, they stand apart from the overwhelmingly positive experiences described by other families and would likely benefit from a direct dialogue with the practice to address concerns and restore confidence.
Despite these administrative and policy-related challenges, the bulk of feedback paints Burton Dental as a top-tier resource for families navigating dental care with special needs considerations. The practice consistently earns praise for its compassionate, patient-centered approach, its dedication to creating a welcoming and safe environment, and its ability to educate patients and caregivers about care options in a respectful, accessible way. Many reviewers report improvements in both attitude toward dentistry and overall oral health as a result of regular visits, reliable communication, upfront cost transparency for treatments like fillings, and a team that makes room for questions and individual preferences. The recurring message is clear: when you walk into Burton Dental, you're not just entering a dental clinic; you're joining a family that strives to understand, respect, and support you and your loved ones through every step of their dental journey.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Zawadi Burton in Grand Rapids, MI is an exceptional assisted living community designed to provide seniors with a comfortable and enriching lifestyle. The community offers a range of amenities to ensure residents enjoy a convenient and pleasant living experience.
The spacious dining room allows residents to dine together while enjoying delicious meals prepared by our skilled culinary team. The community is fully furnished, offering a cozy and welcoming atmosphere for all residents. A beautiful garden provides a serene outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained at all times. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
Residents can stay connected with friends and family through the telephone and Wi-Fi/high-speed internet services available throughout the community.
At Zawadi Burton, we prioritize the well-being of our residents by providing comprehensive care services tailored to meet their individual needs. Our compassionate staff assists with activities of daily living, such as bathing, dressing, and transfers, promoting independence and ensuring personal hygiene is maintained.
We understand the importance of coordination with healthcare providers, which is why we offer assistance in scheduling appointments and communicating with medical professionals on behalf of our residents. For those managing diabetes or other dietary restrictions, our staff will provide specialized diets to support optimal health.
The community fosters an engaging environment through scheduled daily activities that cater to various interests and preferences of our residents. Whether it's participating in fitness classes or social events, there's always something enjoyable happening at Zawadi Burton.
Conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options make it easy for residents to explore the surrounding area or attend appointments.
Zawadi Burton offers seniors a vibrant and nurturing environment where they can thrive both physically and socially while receiving personalized care services and enjoying a wide range of amenities.
Zawadi Burton is located at 2145 Burton Street Se, Grand Rapids, MI 49506 in Kent County, Michigan
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