1492 East Beltline Avenue SE, Grand Rapids, MI 49506
For more information about senior living options: (844) 490-3973
The staff and therapists were really nice and amazing to patients. The daughter advanced further in every area thanks to extensive therapy. The rehab team is excellent; the staff is professional, caring, and dedicated to recovery. The place had a wonderful 'family' atmosphere and patients were treated like family. The therapists were experts in their fields, knowledgeable, receptive to patients' preferences, encouraging, and willing to go the extra mile. The occupational therapist rearranged furniture to improve function and comfort for the patient. The facility is beautiful and well maintained, with great aftercare support and guidance. The physical therapists know what they're doing and have clear goals for their clients.
It is described as the worst place ever. Beverly, the care manager, is described as the most heartless human being regarding patient well-being. The staff are said to not care about their patients at all. The rehab is described as the worst, with no family involvement and a general lack of care. The billing practices are criticized, with doctors changing and patients being billed for services they never received. Care is described as terrible, including unfulfilled 15-minute checks and reports of staff calling residents' names and abandoning patients. They would not recommend the facility or send anyone they care about there again. An incident is noted where a patient was left unattended for hours with no call button, relying completely on care.Maplewood Neurobehavioral Program in Grand Rapids is best suited for families pursuing intensive neurorehabilitation for a loved one with traumatic brain injury or similar brain-centered deficits, where the path to recovery hinges on high-caliber therapy and structured, goal-driven care. This is the setting for patients who can commit to a rigorous OT/PT/ST schedule and who value access to specialized neuropsychological support, aquatic therapy, and a disciplined rehabilitation plan. When therapy teams are stable and empowered, meaningful gains in mobility, communication, and daily function can unfold, provided the patient and family stay actively engaged in shaping the course of treatment.
Those who should consider alternatives are primarily families seeking consistently warm, steady daily care and a uniformly reliable bedside presence. Several reviews raise red flags about day-to-day safety and regard for patients, including reports of care managers perceived as unsympathetic, inconsistent adherence to 15-minute checks, and instances of staff behavior that undermines trust. Additional concerns focus on frequent doctor turnover and billing confusion, all of which can erode confidence in the care environment. For loved ones who demand predictable daily compassion, stable physician teams, and transparent administrative practices, Maplewood may present too wide a variance to rely on without vigilant oversight.
The strongest pro, when it shows up, is the rehab throughput itself: expert therapists who tailor interventions to the patient's abilities, push for steady progress, and restructure routines to unlock functional gains. Positive accounts describe improvements in talking, walking, and reducing fears, supported by OT, PT, and speech-language colleagues who are willing to adapt plans to preferences and abilities. When these clinical strengths align with robust aftercare planning and a family that remains an active partner, the rehab potential can offset some concerns about care culture and communication. In short, the facility can deliver what many neuro-rehab seekers want: tangible progress and knowledgeable, capable therapists who know how to move a patient forward.
However, the cons are not incidental. Reports of inconsistent daily care, perceived neglect, and even safety lapses carry enough weight to reframe Maplewood as a conditional choice rather than a default. The sense that checks aren't performed as promised, that call buttons aren't always within reach, or that staff interactions can feel dismissive muddies the overall experience. Add to that the pattern described by critics of frequent physician changes and billing ambiguities, and the result is an environment where trust must be earned continually. For families prioritizing continuous warmth, steady oversight, and easy-to-navigate administration, these elements can overwhelm potential rehab gains.
To make a sound decision, approach Maplewood with a clear, defensible plan: request a candid tour focused on daily routines, staffing, and care culture; insist on seeing the actual nurse-to-patient ratios and a stable physician roster, with explicit continuity assurances. Probe how 15-minute checks are documented and enforced, and confirm that a functional call system and responsive bedside support are guaranteed. Demand a written, patient-specific rehab plan with measurable goals, a detailed discharge and aftercare strategy, and transparent billing practices with a named financial liaison. Speak with current families and patients to gauge consistency and responsiveness, and verify how care managers coordinate with therapists to prevent fragmentation of care.
The bottom line is practical: Maplewood can deliver substantial neurorehabilitation when the clinical team is consistently excellent and when operations run with disciplined clarity. For families who prize top-tier therapy and are prepared to advocate vigorously for a named care team and a transparent care plan, Maplewood represents a viable path to meaningful recovery. For those who cannot tolerate variability in bedside care, doctor turnover, or administrative friction, alternatives - whether other local neuro-rehab centers or a more home- or community-based approach - will typically offer a calmer, more reliable daily experience. The right choice hinges on balancing the clear rehab upside against the reliability and warmth of everyday care, with proactive engagement as the deciding factor.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Maplewood Neurobehavioral Program in Grand Rapids, MI is an assisted living community that offers a range of amenities and care services to support the well-being of its residents. The community features a dining room where residents can enjoy delicious meals prepared and served by the staff. The accommodations are fully furnished, providing a comfortable and home-like environment for residents. Additionally, there is outdoor space and a garden where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to help ease the transition for new residents. Residents also have access to telephone and Wi-Fi/high-speed internet services, allowing them to stay connected with loved ones and engage in online activities.
Care services offered at Maplewood Neurobehavioral Program include assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that residents receive appropriate medical care. Special dietary restrictions are accommodated in meal preparation, including diabetes diets. Medication management is provided to ensure that residents take their medications correctly.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access necessary healthcare services. Daily activities are scheduled to provide opportunities for socialization, engagement, and entertainment.
Located in Grand Rapids, MI, this assisted living community is surrounded by numerous amenities. There are nine cafes nearby for residents who want to enjoy a cup of coffee or a meal outside of the community. Two parks offer opportunities for outdoor recreation and relaxation. There are also several pharmacies located nearby for easy access to medication supplies.
With 30 physicians nearby, residents have convenient access to medical professionals for any healthcare needs they may have. For dining options outside of the community's dining room, there are 26 restaurants within close proximity. Places of worship offer spiritual support for those seeking a religious connection in their lives.
Overall, Maplewood Neurobehavioral Program provides a comprehensive assisted living experience with a wide range of amenities and care services designed to enhance the quality of life for its residents.
Maplewood Neurobehavioral Program is located at 1492 East Beltline Avenue SE, Grand Rapids, MI 49506 in Kent County, Michigan
Sojourners Transitional Living
Grand Rapids, MI
24/7 supervision, medication management, medical transport, and extensive amenities.
Wildwood Residential Services
Grand Rapids, MI
Fully furnished residences with 24/7 care, meals, and transportation.
Homewatch Caregivers
Grand Rapids, MI
Convenient location with nearby parks, healthcare, worship, theaters, and hospitals.
Life Choice Adult Home
Grand Rapids, MI
Intimate small-community setting with personalized care (capacity of 6).
Cook Valley Estates
Grand Rapids, MI
Cozy, well-designed apartments with multiple dining rooms.
Raybrook Estates/Homes
Grand Rapids, MI
Peaceful assisted living with convenient access to healthcare, dining, parks, worship, and transportation.
The Village of Heather Hills
Grand Rapids, MI
Beautifully remodeled facility with caring staff and engaging activities.
Porter Hills Village
Grand Rapids, MI
Diverse care options and solid on-site amenities with generally positive staff.
Beacon Hill at Eastgate
Grand Rapids, MI
Compassionate staff with comprehensive care options (independent, assisted, memory care) in a peaceful, amenity-rich setting.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
