2646 Leonard Street Nw, Grand Rapids, MI 49504
For more information about senior living options: (844) 490-3973
The facility has been a wonderful place for their grandparents; they are cared for and in good hands. The nursing staff is amazing. The staff have been very responsive to concerns and always call back. The staff are friendly and show fondness for residents. The dining room food is great and the workers are caring. The facility is updated, clean, and well maintained. The staff are loving, caring, and professional. The place is clean, modern, and has a caring atmosphere. The Covid unit staff were compassionate, kind, and informative, giving the family confidence in the care. The staff-to-resident ratio is among the highest in the city, and the facility is recognized among the US News 50 best.
The facility is described as a horrible place that shows no concern when a loved one is in pain or uncomfortable. They lie to families about the care they are providing. Some staff are mean-spirited and not nice. They refused to move a resident to face the window so she could watch TV and never returned to help her fall asleep. Pain is ignored and the overall care is described as poor or negligent. The receptionist is very rude and reflects poorly on the business. Management is horrible and not caring, with allegations of unethical behavior and even financial exploitation.Ascension Assisted Living in Grand Rapids is best suited for families that value hands-on, compassionate daily care delivered by a stable frontline staff, set within a faith-informed, non-profit culture. The strongest upside emerges when caregivers are engaged and resident needs are met with attentiveness and warmth. Families pursuing meaningful interaction with care teams, regular updates, and a supportive social/spiritual environment will likely find moments of genuine reassurance here. This community is less about showroom polish and more about the consistency of care at the bedside, which makes it a practical option for long-term residents who don't require glossy amenities to feel secure.
Where Ascension shines, the reviews point to an experienced, approachable nursing presence and a facility that can feel incredibly welcoming on good days. Several accounts describe caring aides and nurses who truly connect with residents, along with a dining and living environment described as clean and well-maintained. The spiritual and communal aspects also surface as meaningful strengths in some testimonies, with staff who provide comfort in life-limiting moments and a culture that emphasizes respect and dignity. For families who can visit regularly, the front-line care experience can be genuine and compassionate, and that personal touch often translates into better day-to-day quality of life for residents.
But the path is not uniform. The most defining fault lines in the reviews center on management and communication. A number of critics accuse the leadership and social-work teams of being unethical, unresponsive, or simply distant - sometimes omitting calls, delaying admissions, or applying inconsistent standards. Several families report rude or off-putting interactions with reception staff, ad hoc decision-making, and a sense that concerns drift without timely resolution. Underpinning these concerns is a repeated theme: when administration gaps appear, the precious frontline care can lose its footing, leaving families worried about oversight, safety, and accountability.
Moreover, staffing realities color the overall experience. Complaints about chronic under-staffing, frequent mandations, and gaps in daily routines (such as missed baths or meals) cast a shadow over otherwise strong caregiving in theory. Concerns about safety and reliability are reinforced by mentions of skipped steps, delayed response times, and even infestations in at least one report, underscoring that organizational health and morale have a direct impact on resident welfare. In short, the pros - genuine caregiver kindness and a hopeful atmosphere - do not consistently offset the cons of inconsistent leadership and potential understaffing.
These mixed signals mean that eligibility for Ascension should hinge on tolerance for variability and a readiness to advocate actively. Families who require highly predictable communications, rigorous oversight, and consistently strong administrative follow-through may find better balance elsewhere. Conversely, those who can couple daily on-site engagement with a willingness to press for transparent care plans and timely problem-solving will uncover a facility where real, heartfelt care can emerge when the systems align.
Practical next steps for decision-makers are clear. Visit with a focus on the front-line teams: request to meet the director of nursing, the admissions manager, and several aides or caregivers who would work with your loved one. Ask for current staffing patterns, shift coverage, and how meals, baths, and mobility assistance are scheduled. Review the facility's escalation and complaint processes, and ask for recent state inspection results or corrective action plans. Balance the strong, personal caregiving stories against the documented governance concerns, and let the resident's needs - medical complexity, ability to participate in activities, and desired level of family involvement - drive the choice. This community can be a fit for the right family, but it requires active partnership and careful vetting to ensure consistent, trustworthy care over time.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ascension Assisted Living in Grand Rapids, MI is a warm and inviting community that offers exceptional care and support for seniors in a board and care home setting. Our goal is to provide a comfortable and safe environment where residents can thrive.
Our community boasts a range of amenities to enhance the quality of life for our residents. We have a spacious dining room where delicious meals are served, catering to special dietary restrictions. Our living spaces are fully furnished, providing residents with a cozy and welcoming atmosphere. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that residents' living spaces are always clean and tidy. We offer move-in coordination to make the transition as smooth as possible for new residents. In addition, we provide telephone access and high-speed internet/Wi-Fi so that residents can stay connected with their loved ones.
At Ascension Assisted Living, we prioritize the well-being of our residents. Our dedicated staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that each resident receives appropriate medical attention. Our team also manages medication schedules and offers diabetes diets for those who require it.
Residents have access to transportation services for medical appointments, as well as regular transportation options within the local area. To keep our residents engaged and entertained, we offer scheduled daily activities designed to cater to their interests and preferences.
Our location in Grand Rapids provides convenient access to various amenities nearby. There are three cafes, three parks, ten pharmacies, thirteen physicians' offices, twenty-nine restaurants, one transportation service nearby, two theaters nearby, and five hospitals within close proximity.
At Ascension Assisted Living in Grand Rapids, MI, we strive to create an enriching community where seniors can receive the care they need while enjoying a fulfilling lifestyle surrounded by friendly faces and engaging activities.
Located in the heart of Grand Rapids, Michigan, this area offers convenient access to essential amenities for senior living. With multiple pharmacies, hospitals, and physicians within a few miles radius, residents can easily access healthcare services when needed. A variety of restaurants and cafes provide dining options for seniors looking to enjoy a meal out with friends or family. Additionally, several parks offer opportunities for outdoor recreation and relaxation. Public transportation options such as the nearby Amtrak station provide easy travel access for those without a vehicle. Places of worship are also available for spiritual nourishment and community engagement. Overall, this neighborhood provides a well-rounded environment for seniors seeking a vibrant and accessible place to call home.
Ascension Assisted Living is located at 2646 Leonard Street Nw, Grand Rapids, MI 49504 in Kent County, Michigan
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