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3 from 25 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
3
1 stars
9
Overall Review of St. Ann's Home
common9 reviews mention this
Staff responsiveness and caring stand out
Residents and families describe staff as responsive, caring, and friendly.
Multiple reviews say the staff followed up promptly, responded to concerns, and were kind during difficult situations. Several families specifically describe compassionate care in rehab and hospice contexts, including regular communication during COVID-related care. A few reviewers also praise the nursing staff even while criticizing other parts of the organization. Across these comments, residents are portrayed as being well cared for day to day by the people providing hands-on support.
common3 reviews mention this
Dining is frequently described as good
Dining quality comes up positively in resident and family feedback.
Several reviews mention that the food is good, and some describe the dining experience as a benefit. One review notes that staff take meal orders, and another describes meal-time support and requested items. A separate review that’s otherwise mixed still calls out good food alongside friendly staff. Overall, dining appears to be a recurring bright spot.
common5 reviews mention this
Facility upkeep and cleanliness get praise
Families mention the building as clean, maintained, and updated.
Reviews repeatedly describe the facility as clean and well maintained, with at least a couple mentioning it feels updated or modern. One family says the facility has everything their loved one needs and is maintained well. Another review pairs positive staff feedback with a “beautiful” setting. While there is also a highly negative comment about cleanliness in the nursing station, the majority of the upkeep-focused feedback is favorable.
caveat10 reviews mention this
Communication and management concerns recur
Some reviewers raise recurring concerns about management and communication.
A common thread in the less positive reviews is difficulty getting help or answers, including no returned calls and delays that forced families to scramble for other options. Several reviews criticize management decisions, describing situations where residents were asked to leave or where families felt they weren’t treated appropriately. There are also complaints about staff behavior and professionalism, including a rude receptionist and concerns about how family communication was handled. Taken together, these comments suggest that the experience can vary sharply depending on who is handling admissions, care coordination, and oversight.
caveat2 reviews mention this
Medical follow-through is questioned
A few reviews question the adequacy of medical follow-through.
One mixed review raises concerns about medication management and treatment accuracy, describing prolonged symptoms and lapses in follow-through on ordered eye drops. Another strongly negative review describes pain being ignored and a lack of responsive care during discomfort. While other reviews emphasize hands-on caregiving and compassion, these comments are the clearest examples of dissatisfaction focused specifically on clinical follow-through.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
95 resident community capacity
Types of Care
Assisted Living
Hospice Agency
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Kent County International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Physicians
Lake Michigan Dental (1.2 miles)
Spectrum Health (2.4 miles)
Advantage Health (2.4 miles)
4D Moments (2.4 miles)
Walker Surgical Center (2.5 miles)
Alpine Oral Surgery (2.7 miles)
Advantage Health Physician Network Northwest Locations (2.8 miles)
Pharmacies
Family Fare Supermarkets (1.3 miles)
Walgreens (1.7 miles)
Meijer Pharmacy (2.1 miles)
Walgreens (2.9 miles)
Meijer Pharmacy (3.2 miles)
Walgreens (3.3 miles)
Family Fare Supermarkets (4.2 miles)
Restaurants
Wendy's (2 miles)
The Mitten Brewing Company (2.1 miles)
Turnstiles (2.1 miles)
McDonald's (2.2 miles)
Steel Cat Bar (2.2 miles)
McDonald's (2.4 miles)
Condado Tacos (2.4 miles)
Cafes
Starbucks (2.1 miles)
The Intersection (3.1 miles)
Rowster New American Coffee (4.2 miles)
Real Food Cafe (6 miles)
Biggby Coffee (6.3 miles)
Parks
Belknap Park (2.9 miles)
Riverside Park (3.3 miles)
Millennium Park (3.6 miles)
Huff Park (4.8 miles)
Chesebro Park (5.8 miles)
Hospitals
Helen Devos Children Emergency Room (3.1 miles)
Lemmen-Holton Cancer Pavilion (3.1 miles)
Richard J. Lacks Sr. Cancer Center (3.6 miles)
Trinity Health Birth Center - Grand Rapids Hospital (3.6 miles)
St Marys Hospital (3.6 miles)
Blodgett Hospital (5.5 miles)
Theaters
Studio Park (3.2 miles)
Celebration Cinema Stu (3.2 miles)
Transportation
Amtrak - Grand Rapids Vernon J. Ehlers Station (3.4 miles)
Places of Worship
Madison Square Christian Reformed Church (4.7 miles)
St. Ann's Home prioritizes the well-being and dignity of residents with dementia or Alzheimer's disease through a range of tailored services designed to support their unique needs. Assistance with dressing, bathing, and transfers fosters independence while ensuring safety, which can be crucial for maintaining self-esteem in individuals facing cognitive challenges. Medication management is vital for adhering to treatment plans and reducing confusion regarding prescriptions, while meal preparation and service cater to nutritional needs, encouraging healthy eating habits. Activities of daily living assistance promotes engagement and routine that can help reduce anxiety and agitation. The 24-hour supervision ensures a secure environment where residents feel safe at all times. Additionally, specialized memory care programming is tailored specifically to harness strengths associated with mild cognitive impairment and engage the mind through stimulating activities, supported by a mental wellness program that fosters emotional health and social interaction among residents. Together, these features create a holistic approach that not only addresses physical care but also nurtures overall quality of life for those experiencing memory-related challenges.
St. Ann's Home on seniors.fyi includes 11 photos including images showing interior, trees, building, flag, church, tree, road, garden, and more.
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The article discusses the late stages of dementia, detailing the progression from mild to severe impairment and highlighting key characteristics such as profound cognitive decline and dependency in daily activities. It emphasizes care strategies focused on comfort and dignity, the importance of advance directives, and the emotional support needed for family caregivers facing this challenging journey.
The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.
The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.
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95 resident community capacity
Assisted Living
Hospice Agency
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Kent County International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Fully furnished accommodations with meals, 24/7 supervision, activities, and healthcare coordination.
Comprehensive Insights on the Late Stages of Dementia: What to Expect and How to Provide Care
Medications Associated with Dementia Risk: A Comprehensive Overview
Guiding Your Journey: Understanding Power of Attorney for Elderly Parents
