2720 44Th Street, Grand Rapids, MI 49512
For more information about senior living options: (844) 490-3973
The staff are consistently described as loving, respectful, and caring. Tony is praised for excellent caregiving and for communicating at his client's level. The office staff are thoughtful, prompt, and professional in handling requests and concerns. The agency matches caregivers well to individual needs and can accommodate last-minute medical appointments. The caregiver is described as a true blessing and a perfect match in many ways. The overall service is regarded as wonderful, and clients would highly recommend Home Instead Senior Care to others.
The owner allegedly caters to private-pay and some Medicaid clients. The reviewer claims fraud should be reported, but the owner won't. Employees are told they will never advance and won't receive anniversary or birthday bonuses, only a $15 Christmas bonus. The reviewer felt valued at first but later felt ignored as office staff left and new staff were hired. Barb from Home Instead allegedly did not show up for a consultation, did not call to inform, rambled about why she didn't come, and never apologized - described as disappointing and unprofessional.There is a strong thread of admiration for the people who work there, woven through these recounts. The speakers repeatedly express real affection for the staff, noting that those who show up to help and care do so with love and respect. For some, the experience has been positive and affirming, with the sense that the workers genuinely care about the people they serve. The shared sentiment is that the humans delivering the care - hands-on, patient, and attentive - are the heartbeat of the service, and the overall message is to keep up the good work and continue showing that dedication.
Yet the same voice that praises care also voices a very different experience from within the office, highlighting a tension between care quality and workplace dynamics. One reviewer, who says they used to be an employee at location #622, describes a troubling shift in how the office felt over time. They recall feeling valued at first, but as office staff turned over and other personnel arrived, that sense of belonging faded. They single out Maddie and the original Chelsea as remaining constants, while suggesting that, otherwise, staff members were treated as interchangeable. There are even more pointed accusations about the owner's priorities, with claims that private-pay and some Medicaid clients are favored, and a suggestion that fraud could be reported but not pursued. The tone grows harsher as they argue there is little chance for advancement, and that compensation is stingy - no anniversary or birthday bonuses and only a token $15 Christmas bonus - culminating in a sharp condemnation of management.
In contrast to that critique, there are multiple deeply positive reflections on the caregiving itself. One review highlights Tony, who has cared for a husband with younger-onset dementia for nine months and is described as excellent. The caregiver's approach is lauded for its ability to meet the husband at his level of thinking, which is a critical skill for dementia care. The appreciation extends beyond the patient to the family, with explicit gratitude for how Tony's effort reduces stress and improves the experience for the caregiver as well. The message is clear: the quality of the interpersonal care - communication, adaptability, and patience - has made a tangible difference in daily living and relationship-building during a challenging medical journey.
Other comments focus on the broader team's character and responsiveness. A caregiver network is praised for being thoughtful about personal circumstances, maintaining prompt and professional communication, and delivering caseworkers who genuinely care about requests and concerns. The gratitude goes beyond just the patient's well-being to acknowledge the family's peace of mind, particularly in how the staff meet evolving needs and respond to changing schedules. One reviewer, in particular, emphasizes that the staff's attentiveness translated into meaningful support for their mother, underscoring the importance of empathy and reliable service in home care.
There is also an account of a disappointing scheduling encounter that stands in contrast to the otherwise glowing feedback about the people who provide care. A consultation set up with Barb from Home Instead did not materialize as expected - Barb did not show up or call to communicate, causing frustration and a sense of unprofessionalism. The reviewer and their brother were left waiting, and when they finally connected by phone, the explanation was given in a rambling way without a sincere apology. That experience stands apart from the more consistently positive impressions of the care team and serves as a reminder that one-off interactions with the office can strongly shape overall impressions of the agency.
Amid these varied experiences, another reviewer emphasizes the practical, day-to-day support that has made a real difference: a diverse set of medical needs addressed with flexibility and care. They praise the agency for matching the right caregiver to the person's needs and for accommodating flexible hours, often on short notice as medical appointments arise. The helper is described as a true blessing, and the office staff are commended for their responsiveness to last-minute scheduling changes. This person's endorsement goes as far as to say they would highly recommend Home Instead Senior Care for a range of services - from personal to domestic care - and even hints at the possibility of cloning the staff and the helper to replicate the high level of satisfaction elsewhere.
The thread of sentiment closes with a bold affirmation of satisfaction: "I literally have zero complaints." This closing line encapsulates a sense of complete approval from at least one reviewer, reinforcing the overall impression that when the care is delivered well, it can be outstanding and deeply appreciated. It also sits alongside the more critical notes about management practices and office communication, giving a well-rounded, if uneven, portrait of the organization.
Taken together, these reviews present a nuanced picture. The care delivery - especially from individuals like Tony and the broader team - is described as compassionate, skilled, and deeply attentive to both patient needs and family dynamics. The strength of the caregiving is evident in the ability to adapt to complex medical situations, maintain open lines of communication, and provide reliable, personalized support that patients and families can depend on. At the same time, the workplace experience reveals areas where the organization could improve - staff retention, fair and transparent management practices, and consistent professional conduct in all interactions, including meetings and consultations. The overall message is one of a service with powerful, positive caregiving potential that can be exceptional when the human elements are prioritized and the administrative sides of the operation are kept transparent and accountable.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.44 Th St. Home Care is a board and care home located in the vibrant city of Grand Rapids, MI. Our community offers a warm and inviting atmosphere for seniors who require assistance with their daily activities but still desire an independent lifestyle.
Our fully furnished facility provides a comfortable and homely environment for our residents. They can enjoy delicious meals served in our dining room, prepared to accommodate any special dietary restrictions they may have. Additionally, our housekeeping services ensure that their living spaces are always clean and well-maintained.
We understand the importance of outdoor space and nature in enhancing the well-being of our residents. That's why we have a beautiful garden where they can relax, take leisurely walks, or engage in light exercises. We also provide amenities such as telephone and Wi-Fi/high-speed internet to keep them connected with their loved ones.
At 44 Th St. Home Care, we prioritize the health and well-being of our residents. Our dedicated staff is available to assist with daily activities such as bathing, dressing, and transfers. We coordinate with various healthcare providers to ensure that our residents receive the necessary medical attention and support they need.
For those with specific dietary needs or restrictions, our community offers diabetes diets and special dietary options. Our skilled team also manages medication administration to promote proper health management.
Transportation arrangements are made for medical appointments to ensure that our residents never miss out on vital healthcare services. We also provide transportation options for various recreational activities or outings.
To keep our residents engaged and socially active, we offer scheduled daily activities catered to their interests and preferences. In addition, there are three cafes, two parks, seventeen pharmacies, thirteen physicians' offices, eighteen restaurants, one place of worship nearby for convenient access to various amenities within the community.
With two hospitals close by, families can find peace of mind knowing that excellent medical care is readily accessible when needed.
At 44 Th St. Home Care in Grand Rapids, MI, we strive to create a supportive and enriching environment that allows our residents to live a fulfilling and independent life while receiving the care they need.
This part of Grand Rapids, Michigan offers a variety of healthcare services, including physicians, pharmacies, hospitals, and specialized medical centers within a conveniently short distance. Additionally, there are several parks nearby for leisurely outdoor activities and restaurants offering a diverse selection of dining options. Places of worship are also easily accessible for spiritual needs. Transportation options are available for convenience, with rental car services and an Amtrak station in the vicinity. Overall, this area provides a well-rounded community with essential amenities that cater to senior living needs.
44 Th St. Home Care is located at 2720 44Th Street, Grand Rapids, MI 49512 in Kent County, Michigan
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