Care One Home Care

Pros

• The family appreciates Care One's consistent and positive approach toward their mother in memory-unit assisted living.
• Kathy the nurse is thanked for quick and thorough treatment of developing bed sores.
• Beverly, PT, provides weekly ambulatory interventions that have greatly helped their mother's care.
• Carol, OT, offers skilled and detailed patient advocacy with the assisted living staff regarding regular toileting scheduling.
• Care One is the voice for a family that the assisted living staff will listen to when needed.
• Lettie, PT, is amazing and highly valued by everyone.
• Nurse Laurie is kind, caring, and listens to patients.

Review

In just two weeks with Care One, our family has already felt a remarkably positive shift in the care and attention our mom receives. The team has been active and hands-on from the start, with several thorough visits that covered different aspects of her needs. We've had the benefit of a visiting nurse, two different physical therapists, and an initial occupational therapy evaluation. Even more striking was that the OT on that first visit happened to be the owner of the company, out in the field checking up on clients alongside the rest of the team. There was a palpable sense of commitment and presence, and another occupational therapy visit is on the schedule soon. This level of accessibility and diligence has left us feeling hopeful and appreciative for the care our mom is already receiving.

Our mom resides in a memory unit assisted living setting, and Care One's approach there has been consistently positive and supportive. The staff interact with her in a manner that is steady, uplifting, and respectful, which is incredibly important in a memory care environment. The consistency in how they engage - throughout each visit and across different disciplines - has helped our family see a real, ongoing commitment to her well-being rather than episodic, one-off care. The overall tone from the care team is reassuring, which has made a meaningful difference in how comfortable our mom seems day to day and how at peace we feel as her family.

Among the standout members of the Care One team, Kathy the nurse deserves special thanks for her quick and thorough treatment when bed sores developed. Her proactive response helped address a potentially serious issue before it could worsen, and the care she provided was both efficient and compassionate. Beverly, the physical therapist, brings a weekly ambulatory intervention that has proven beneficial for our mother's mobility and daily functioning. This regular focus on movement and activity has had a tangible, positive impact on her overall care and comfort, and we are grateful for the consistency of that support.

Occupational therapy has also played a crucial advocacy role for our family. Carol, the occupational therapist, has demonstrated skilled, detailed patient advocacy with the assisted living staff, particularly around scheduling regular toileting routines. This level of coordination helps maintain dignity and predictability in our mom's daily life, and it reassures us that the care plan is integrated rather than isolated. It's clear that Care One respects the family voice and uses it to foster better collaboration with the on-site staff, ensuring that communications are effective and that concerns are heard and addressed.

A core strength we've noticed is Care One's role as a voice for families. In places where an assisted living environment might otherwise let a family's input drift away, Care One stands as an advocate who can advocate for the patient and clarify needs with the staff. The team's willingness to listen and to involve the family in scheduled care decisions demonstrates a thoughtful, family-centered approach that we deeply value. The phrase that keeps echoing in our minds is that Care One is "the voice for a family," and it's comforting to know that this advocacy is part of the care model rather than an afterthought.

From a personal perspective, Lettie the physical therapist is described as amazing, with many people wanting her as part of their care team. Her skills and presence have clearly left a strong impression on both the family and the other caregivers. Nurse Laurie also stands out for kindness and for listening attentively to the patients. These interpersonal qualities - empathy, patience, and active listening - are just as important as clinical expertise, and they contribute greatly to the trust we're building with Care One.

Taken together, these early weeks of care have left us with a sense of gratitude and confidence. The combination of timely, skilled clinical interventions and a strong, compassionate, family-centered approach has already improved our mom's daily experience and overall well-being. We deeply appreciate the care team's dedication, the proactive communication, and the way they coordinate across nurses, therapists, and the assisted living staff. Thank you to Care One for keeping up the caring and for delivering what truly feels like good, comprehensive support during this important time.

This part of Wyoming, Michigan, offers a convenient and accessible location for senior living with various amenities nearby. There are several healthcare providers within close proximity, including Sonus Hearing Care Professionals and Spectrum Health Medical Group, along with pharmacies like Walgreens and Meijer Pharmacy for easy access to medication. Lemery Park provides a nearby green space for outdoor activities. In terms of dining options, there are popular chain restaurants like Applebee's and Olive Garden nearby, as well as local favorites such as Uccello's Ristorante Pizzeria & Sports Lounge. For entertainment, Celebration! Cinema RiverTown is just a short drive away. Overall, this area offers a mix of essential services and recreational opportunities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• Sonus Hearing Care Professionals (0 miles)
• SVS Vision Optical Centers (0.6 miles)
• Spectrum Health Medical Group - Rivertown IM/Pediatrics (0.7 miles)
• Grand Rapids Ophthalmology (1.7 miles)
• Metro Health Pulmonology (1.8 miles)
• Healthpark Medical Specialists (1.8 miles)
• Gastroenterology Associates of Western Michigan (1.8 miles)

Parks

• Lemery Park (0.6 miles)
• Millennium Park (3.9 miles)
• Chesebro Park (5.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Meijer Pharmacy (1 miles)
• Walgreens (1.5 miles)
• D & W Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Family Fare Supermarkets (1.7 miles)
• CVS Pharmacy (2.1 miles)

Restaurants

• Applebee's (1.1 miles)
• Olive Garden (1.2 miles)
• McDonald's (1.6 miles)
• Uccello's Ristorante Pizzeria & Sports Lounge (1.6 miles)
• Big Boy (1.7 miles)
• Marge's Donut Den (2.3 miles)
• Cracker Barrel (2.6 miles)

Theaters

• Celebration! Cinema RiverTown (1.4 miles)
• Celebration Cinema Stu (6.1 miles)
• Studio Park (6.1 miles)

Places of Worship

• Cornerstone Methodist (1.6 miles)
• Madison Square Christian Reformed Church (5.1 miles)
• St Mark Lutheran Church (5.9 miles)
• Providence Christian Reformed Church (6.1 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (3.2 miles)
• Real Food Cafe (4.8 miles)
• Starbucks (5.8 miles)
• Starbucks (5.8 miles)
• The Intersection (5.9 miles)

Hospitals

• Metro Health Hospital (2 miles)
• Trinity Health Medical Center (2.4 miles)
• Pine Rest: Van Andel Center (5.1 miles)
• Pine Rest: Mulder Therapy Center (5.1 miles)
• St Marys Hospital (6.2 miles)
• Trinity Health Birth Center - Grand Rapids Hospital (6.2 miles)
• Richard J. Lacks Sr. Cancer Center (6.2 miles)

Transportation

• Enterprise Rent-A-Car (5.1 miles)
• Amtrak - Grand Rapids Vernon J. Ehlers Station (5.7 miles)