Right At Home

Pros

• The staff and caregivers are professional, courteous, and punctual.
• Caregivers consistently arrive on time and provide excellent, attentive care.
• The administrative and office teams are accessible, responsive, and helpful.
• Coordinators are friendly, easy to work with, and quick to adjust staffing when needed.
• The owner personally meets families to ensure comfort and trust.
• Right at Home provides dependable, qualified health aides and quick staffing when more hours are needed.
• Caregivers are compassionate, caring, and genuinely attentive to residents' needs.
• The service enables elderly clients to remain safely at home with peace of mind.
• The home care agency is top notch and highly recommended.
• The company has been a life saver for families seeking in-home care.

Cons

• Right at Home charges full rate when their employees repeatedly show up 1-2 hours late for appointments, whether they can be used or not.
• The constantly changing faces and retraining burden for new caregivers has made Right at Home unsuitable for their elder care needs.
• Right at Home needs to correct their business ethics and put their customers first.

Review

Families using Right at Home in Genesee County and the Grand Blanc area regularly report a warmth, professionalism, and responsiveness that helps them navigate the challenge of long-term and round-the-clock home care. In one heartfelt note, a caregiver coordinator named Karman went above and beyond to save a special occasion - finding a substitute to cover a shift when the regular aide had car trouble. That quick, tireless effort not only kept the day on track but underscored a broader pattern of staff going the extra mile to support families during critical moments.

Across several testimonials, the care provided is repeatedly described as wonderful: professional, caring, patient, and responsible. Family members praise the caregivers for their empathy and reliability, and they highlight how accessible and helpful the administrative team is when questions arise or adjustments are needed. The sentiment is that the Right at Home staff not only delivers care but also creates a sense of ease for families who are juggling the responsibilities of caregiving with other personal and professional commitments.

A recurring theme is the importance of consistency and clear communication. Families report that caregivers arrive on time, are attentive to their loved ones, and follow a plan of care closely. The administration is noted for being responsive - quick to address concerns, and proactive in coordinating schedules to keep the same caregivers on a steady rotation whenever possible. This continuity is especially valued by families who worry about confusion or disruption when different aides come and go.

Several reviews name specific caregivers who have left a lasting positive impression. Deborah and Naomi, two helpers at the Grand Blanc location, are singled out for their reliability and initiative; families describe them as pleasant to work with and capable of anticipating needs. Other accounts mention a nurse who visits to review and update the plan of care, and an owner, Marcus, who makes a personal visit to ensure comfort and trust. The coordinators are described as friendly and easy to work with, contributing to a sense of partnership rather than a transactional caregiving arrangement.

The range of services is also highlighted. From 24 x 7 support that helps families keep loved ones at home for as long as possible, to flexible planning that can adapt to evolving needs, Right at Home Genesee County has been characterized as a dependable lifeline. Reviews emphasize how the staff can rapidly respond to changing circumstances, fill hours, or adjust shifts as required. Families speak of the care team's compassion, reliability, and the confidence it gives them - whether addressing Alzheimer's needs, brain injuries, or the demanding realities of end-of-life care with a team that feels cohesive and well-coordinated.

Some reviewers recount deeply personal stories that illustrate the impact of Good Home care. For one family, the presence of a dependable team and the hand-in-hand collaboration with office staff, nurses, and aides provided not only practical support but genuine peace of mind during a time of intense stress and uncertainty. In another account, the service is described as a life saver - taking the stress off a caregiver who is also managing serious health challenges and family responsibilities. The overarching impression is that Right at Home offers more than just help with daily tasks; it provides trustworthy companionship, respect, and a sense of safety within the home.

Not every piece of feedback is without caveat. One reviewer raised concerns about being charged full rate when an employee arrived 1?2 hours late, stating that the late arrivals affected usability of the time and adding that changing faces and retraining burdens were disruptive to their elder-care setup. This perspective calls for attention to business ethics and customer-first practices. While many experiences describe seamless service and dependable staffing, this critique reminds readers that, like any service, there can be friction points that the company may need to address to maintain broad consistency and trust.

Overall, the impressions conveyed by families working with Right at Home Genesee County and the Grand Blanc team are overwhelmingly positive. The combination of compassionate caregivers, dependable scheduling, proactive administration, and a willingness to tailor plans to fit changing needs appears to form the core strength of the service. For families seeking in-home support that emphasizes dignity, patience, and a collaborative approach - with the added comfort of rapid responsiveness and regular updates - Right at Home is frequently portrayed as a trusted partner in maintaining independence and quality of life at home.

Located in Grand Blanc, Michigan, this area offers easy access to a variety of amenities. There are several reputable physicians and healthcare facilities nearby, including the Rohr Eye and Laser Center and McLaren Flint – Grand Blanc Occupational Health & Convenient Care. For dining options, you can enjoy Thai cuisine at Bangkok Pepper or a casual meal at Applebee's. There are also pharmacies such as Walgreens and Rite Aid for your convenience. If you enjoy outdoor activities, Bicentennial Park is just a short drive away. Additionally, there are places of worship, cafes like Panera Bread, and a theater for entertainment. Transportation is easily accessible with Bishop International Airport and Amtrak station within a few miles of the area. Overall, this part of Grand Blanc offers a mix of healthcare services, dining options, recreational facilities, and convenient transportation options for those considering senior living in the area.

Physicians

• Rohr Eye and Laser Center (0 miles)
• McLaren Flint – Grand Blanc Occupational Health & Convenient Care (0.2 miles)
• Dr Trudell (0.3 miles)
• Premier Oral Surgery & Implants, PLC (1.2 miles)
• Benton Family Practice (1.5 miles)
• Genesys Regional Medical Center (1.7 miles)
• Grand Blanc Family Footcare: Steven Karr, DPM (1.8 miles)

Restaurants

• Bangkok Pepper (0.1 miles)
• Applebee's (0.7 miles)
• Jersey Mike's (1.4 miles)
• McDonald's (1.4 miles)
• Mario's Restaurant & Pizzeria (1.6 miles)
• Nuevo Vallarta (1.8 miles)
• Burger King (1.9 miles)

Pharmacies

• Walgreens (0.7 miles)
• Flint Family Pharmacy (1.9 miles)
• Rite Aid (2.1 miles)
• Discount Rx (2.9 miles)
• Rite Aid (3.3 miles)
• Grifols (3.7 miles)
• Rite Aid (3.8 miles)

Cafes

• Panera Bread (1.1 miles)
• Starbucks (1.3 miles)
• Starbucks (2 miles)
• Tim Hortons (2.3 miles)
• Biggby Coffee (3.6 miles)

Parks

• Bicentennial Park (1.7 miles)
• Highest Hope Dog Sports (4.1 miles)

Places of Worship

• Holy Spirit Lutheran Church (2.1 miles)
• Holy Family Church (2.3 miles)
• Holy Redeemer Church (2.5 miles)

Theaters

• NCG Trillium Cinemas (2.9 miles)

Hospitals

• Dunahoo Erin Hope Network Insight Recovery Center Flint (3.4 miles)
• Dr Ron Coriasso DO (3.6 miles)
• Genesys Rehab (3.6 miles)
• Genesys Hospital (3.7 miles)
• Cardiology - Ascension Genesys Heart Institute (3.7 miles)

Transportation

• Bishop International Airport (FNT) (4.3 miles)
• Amtrak (5 miles)