The Brook of Gaylord
Save
900 Hayes Road, Gaylord, MI 49735
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff treat residents like family. Andrew is viewed as a superhero by residents and families. Diane, Sierra, Salvie, and Alysa are beyond amazing with their clients. The staff are professional, friendly, and cheerful. The Brook's food is excellent with a variety of delicious options. Meals feel like a dining experience, enhancing the atmosphere of comfort and community. The facilities and grounds are beautiful and well-maintained. Bree is an awesome manager in charge who promptly handles concerns. Bree adopted a resident's cat. The Brook is a great place and highly recommended.
The facility does not offer the quality of care it should. There is ongoing turnover of nurse aides, indicating staffing instability. Staff are perceived as untrained or deliberately disregarding court documentation. The facility refuses to release medical information to a court-appointed guardian. Nurse aides are leaving for higher pay elsewhere, suggesting pay-driven turnover.The Brook retirement community in Gaylord leaves a lasting impression as a place that feels like home from the very first step through the door. Families describe it as a warm, welcoming environment where the everyday rhythm of life is centered on care, comfort, and connection. The overall atmosphere is described as nurturing and genuinely attentive, with residents and their loved ones quickly feeling that they're among people who treat them like family rather than just patients or tenants.
Central to this impression is the staffing and leadership. The director, Andrew, stands out in particular as a kind of guardian figure or "super hero" for many families - someone to lean on when plans need to be made or concerns arise. The office manager, Diane, is repeatedly highlighted for being exceptionally friendly, welcoming, and responsive, helping to create a calm, organized backdrop for resident care. Beyond them, several staff members - Sierra, Salvie, Alysa, and others - are consistently described as amazing with the residents, combining professionalism with cheerfulness and a genuine attentiveness that makes residents feel seen and cared for. The praise extends to other familiar names such as Faith, Sonya, and Snooki (who's noted in the kitchen), underscoring a sense of staff who are not only capable but also warmly engaged in daily life at The Brook.
The dining experience is another standout aspect of The Brook. Families repeatedly note that the food is excellent and that there is a broad variety of delicious options to suit different tastes. Each meal is described as more than just nourishment - it feels like a dining experience that contributes to the overall sense of comfort and community within the community. This attention to quality and presentation in meals seems to complement the friendly, sociable atmosphere that characterizes life at The Brook.
Activity and energy levels at The Brook are consistently highlighted as well. There is a vibrant, engaging tempo to daily life, with a wide array of activities designed to keep residents involved and active. Social events, exercise classes, hobby clubs, and other organized pursuits provide routine opportunities for socialization, fun, and personal fulfillment. For families, this continued vitality is a reassuring sign that their loved ones are not merely occupying space but enjoying meaningful engagement and connection with others.
The physical spaces and surroundings also receive praise. The facilities and grounds are described as beautiful and well-maintained, delivering a serene, comfortable backdrop for everyday life. The building itself is clean and well-furnished, and the location is noted for being convenient for visits or outings with family. In some firsthand accounts, the cleanliness of the environment is underscored with remarks about spotless conditions, extending even to the kitchen and dining areas during respite stays. These aspects together create a sense of safety, dignity, and well-being for residents and their families.
Within this broad praise, there are some individualized notes that temper the narrative with practical realities. One family member who has a long association with The Brook has spoken highly of the four-year residency of their loved one, especially praising the nurse aides for their caring nature. Bree, the manager in charge, is repeatedly described as awesome, and there is appreciation for how promptly she responds when issues arise, including the notable anecdote that she even adopted the family's cat when it wasn't working out at home. However, this same reviewer also highlights a concern about staff turnover among nurse aides, suggesting that competing offers elsewhere may draw staff away for higher pay. This turnover is framed as a common challenge in the industry rather than a reflection of any single shortcoming at The Brook.
Another thread in the reviews points to a clear emphasis on ongoing safety, responsiveness, and quality of care, with one family noting how the staff pays close attention to their loved one's needs and preferences. There are, however, some cautions raised by other family members: one review cautions to pay attention and be mindful that the facility has not consistently met expectations regarding the quality of care. Relatedly, a serious concern is expressed about a family member's medical information and court-ordered guardianship: according to that review, staff have been reluctant or unable to release medical information despite repeated documentation. The tone here is one of disappointment and alarm, signaling important areas for improvement in compliance and privacy practices.
In sum, The Brook at Gaylord emerges as a place that many families sincerely value for its heart, its people, and its energy. The leadership and frontline staff - especially Andrew, Diane, Bree, and a number of devoted team members - are frequently praised for creating an atmosphere that feels familial, attentive, and engaging. The physical environment - clean, well-furnished, and conveniently located - supports this sense of ease and well-being. While the community is widely recommended and cherished by those who know it, the reviews also acknowledge real challenges in elder care today, including staff turnover and the critical need for consistent, transparent communication and privacy practices. Taken together, these accounts paint a picture of a community that can offer exceptional warmth and care, while continuing to grow and improve in response to valid concerns from families who entrust their loved ones to its care.
84 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brook of Gaylord in Gaylord, MI is an assisted living community that offers a range of care services and amenities to ensure the comfort and well-being of its residents. With its focus on independent living, the community provides a nurturing environment where individuals can maintain their autonomy while receiving necessary assistance.
Residents at The Brook of Gaylord can enjoy a variety of amenities designed for convenience and entertainment. These include a beauty salon, allowing residents to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available for leisurely entertainment, while community-operated transportation ensures easy access to nearby destinations. A computer center is also provided for those who wish to stay connected digitally.
The dining options at The Brook of Gaylord are exceptional. A spacious dining room offers restaurant-style meals prepared and served by professional staff. Special dietary restrictions are catered to, ensuring that individual needs are met in every meal.
To encourage physical fitness and wellbeing, The Brook of Gaylord features a fitness room where residents can exercise regularly. For leisure activities, there is a gaming room, a small library, and outdoor spaces where residents can relax amid nature's beauty.
Safety and security are paramount at The Brook of Gaylord. In addition to 24-hour call system and supervision, assistance with activities of daily living such as dressing and bathing is readily available. Staff members provide medication management services and coordinate transportation both within the community and to doctors' appointments.
Engaging in social activities is made easy at The Brook of Gaylord. Concierge services are available to help plan day trips or arrange resident-run activities within the community. Scheduled daily activities offer something for everyone's interests.
Located in close proximity to numerous amenities, residents have easy access to a variety of services outside the community. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters and hospitals are all conveniently located nearby.
At The Brook of Gaylord, residents can enjoy an assisted living community that promotes independence, offers outstanding care services, and fosters a vibrant and engaging lifestyle.
Located in the charming town of Gaylord, Michigan, this area offers a variety of amenities to cater to seniors looking for a peaceful and convenient lifestyle. With several parks nearby, such as Otsego County Alternative Landscaping Site & Conservation Forest and Doumas Park, residents can enjoy outdoor activities and nature walks. There are also numerous dining options like Jan's Northside Deli & Mkt and Alpine Tavern & Eatery, providing delicious meals without having to travel far. Furthermore, top-notch medical facilities like Otsego Memorial Hospital and advanced healthcare services at clinics like Advanced Compli ensure easy access to quality healthcare. Additionally, the presence of pharmacies like Nelson's Drug Store and transportation services including U-Haul and Chippewa Cab offer convenience for everyday needs. Whether you're looking for places of worship or entertainment options like Gaylord Cinema West, this neighborhood provides a well-rounded living experience for seniors seeking a peaceful and fulfilling retirement setting.
The Brook of Gaylord is located at 900 Hayes Road, Gaylord, MI 49735 in Otsego County, Michigan
The Brook Retirement of Gaylord
Gaylord, MI
Caring staff and a clean, engaging environment.
The Brook Retirement of Gaylord costs
The Brook Retirement of Gaylord reviews
The Brook Retirement of Gaylord images
Pinehaven Red
Gaylord, MI
Small, personalized assisted living with fully furnished units, comprehensive care, meals, housekeeping, activities, and transportation to medical appointments.
Pinehaven Green
Gaylord, MI
Fully furnished units with meals and housekeeping; 24/7 supervision with ADL and medication support; outdoor space and medical transportation.
Gottschalk Family Adult Foster Care Home
Gaylord, MI
Small, family-style setting (6 beds) with personalized care, move-in coordination, and comprehensive support services.
Munson Healthcare Otsego Memorial Hospital - LTCU
Gaylord, MI
Intimate 34-bed setting with 24/7 supervision, diabetes care, meal service, and active programs.
Munson Healthcare Otsego Memorial Hospital - LTCU reviews
Munson Healthcare Otsego Memorial Hospital - LTCU images
Medilodge Of Gaylord
Gaylord, MI
Extensive on-site amenities and care services (wellness, dining, transportation, activities).
The Brook of Boyne City
Boyne City, MI
Caring staff, clean facility, and good dietary accommodations.
The Brook of Boyne City costs
The Brook of Boyne City reviews
The Brook of Boyne City images
The Brook of Grayling
Grayling, MI
Clean, home-like atmosphere with a friendly, knowledgeable staff in a smaller, memory-focused community.
The Brook of Grayling costs
The Brook of Grayling reviews
The Brook of Grayling images
Independence Village Of Petoskey
Petoskey, MI
Beautiful, well-maintained campus with friendly staff and engaging activities.
Independence Village Of Petoskey costs
Independence Village Of Petoskey reviews
Independence Village Of Petoskey images
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Decor
