Medilodge Of Gaylord
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508 Random Lane, Gaylord, MI 49735
For more information about senior living options: (844) 490-3973
The staff are courteous and kind. The facility is clean and well maintained. The staff are caring and attentive. The new Activity Director is amazing and residents are having a blast. The staff have gone above and beyond in assisting families with logistics and questions, and ensuring residents are well cared for. The entire staff is positive and friendly. Medilodge of Gaylord provides compassionate care. The staff treat residents like family and are genuinely caring.
They were dishonest about billing, lied several times, refused to send a detailed bill, and claimed the insurance was rejected while saying everything owed was not covered. Medilodge is more concerned about filling beds than caring for patients. The staff failed to respond to a patient's need, leaving her on the toilet and unattended. The facility seemed to use up a patient's Medicare days before release. The lead therapist did not show for a scheduled meeting, and excuses were made instead. The place is short-staffed, causing patients to wait for hours for help, especially at night. They were sloppy, careless, and incompetent, with negligence that nearly killed a spouse. Rooms were dirty and personal items frequently went missing. They overmedicated a patient to the point of drooling and lethargy. Tendercare Gaylord was described as the worst, with medication errors, disorganized staff, slow responses, and lousy food. Hospital discharge plans were not provided, which negatively impacted recovery and outcomes.Medilodge of Gaylord is best suited for families seeking a rehab- and care-focused environment where the staff are repeatedly described as genuine, attentive, and compassionate. The facility tends to shine for residents who benefit from hands-on therapy, clear family engagement, and a welcoming social atmosphere. Those who want a place that treats loved ones with warmth and makes it possible to build a sense of "family" around daily care often find value here. However, families that cannot tolerate recurring questions about billing, or who require flawless discharge planning and staffing consistency, should form a short list of alternatives to compare closely.
Pros that consistently appear in reviews include a clean, well-kept environment and staff who are courteous, patient, and responsive. Families report admissions going smoothly, with therapists quickly engaged in rehabilitation plans - often within days of arrival - and the opportunity for hands-on therapy that helps residents make meaningful gains. The new Activity Director, in particular, earns frequent praise for creating smiles and social engagement that lift morale. In many accounts, the nursing and therapy teams are described as approachable and deeply caring, with staff going above and beyond to address questions and support family members during the rehab journey.
At the same time, the most significant concerns revolve around staffing and operational consistency, which color the overall experience. Several reviews describe chronic under-staffing, with patients waiting long hours for assistance and care tasks. Instances of rooms not meeting expectations for cleanliness and organization, items getting lost, and inconsistent follow-through on discharge plans from the hospital sit as persistent red flags. Billing and financial communication appear to be a major friction point for some families, including allegations of misinformation about insurance coverage and difficulties obtaining detailed bills. These issues can undermine trust even when direct care is praised.
The critical question is whether the positives can sufficiently offset the drawbacks. For families that can be present to advocate and who prioritize aggressive rehab timelines, responsive staff, and a sense of belonging for their loved one, Medilodge of Gaylord can deliver meaningful progress and emotional reassurance. The strong rehab emphasis - coupled with friendly, capable therapists and a culture of care - often helps residents regain independence and enjoy improved quality of life during a stressful transition. Yet this offset is not automatic; the weight of reported miscommunications about billing, mixed evidence of staffing stability, and disjointed discharge coordination means outcomes can swing based on day-to-day staffing and how proactively families engage with the facility.
Those who may want alternatives include families who need near-perfect billing transparency and fully integrated hospital discharge planning, or anyone who cannot tolerate even the possibility of abrupt staff shortages impacting safety and timely assistance. If the primary criteria are rock-solid financial clarity, consistent 24/7 staffing ratios, and a validated, streamlined handoff from hospital to rehab to home, it is wise to explore other options while visiting Medilodge for a firsthand assessment. Prospective residents should carefully weigh whether they can maintain ongoing, proactive oversight to mitigate the risk of care gaps and billing confusion.
In practical terms, the decision hinges on a candid site visit combined with a thorough review of recent discharge communications, billing statements, and staff availability patterns. Ask to see a detailed current bill and request examples of hospital discharge plans that were executed successfully for other residents. Observe the pace and quality of responses to family inquiries, and pay attention to how the facility handles room changes and roommate compatibility, which are frequently cited as improving residents' comfort. For families choosing Medilodge of Gaylord, the path forward is clear: capitalize on the rehab strengths and the warmth of the team, while actively validating billing and discharge processes from day one to ensure alignment with long-term goals.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medilodge Of Gaylord, located in Gaylord, MI, is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a spacious beauty salon where residents can pamper themselves and stay well-groomed. There is also cable or satellite TV available for entertainment purposes.
Transportation needs are well taken care of with community-operated transportation and transportation arrangement services to doctors' appointments. A computer center is provided for those who want to stay connected with their loved ones or engage in online activities.
Residents can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining with special dietary restrictions accommodated. The fully furnished accommodations feature private bathrooms and kitchenettes for added convenience and comfort.
Keeping the residents active and engaged is a top priority at Medilodge Of Gaylord, as evidenced by the fitness room, gaming room, small library, and scheduled daily activities. Residents can also spend time outdoors in the beautiful garden or take advantage of the nearby parks for relaxation and recreation.
The dedicated staff at Medilodge provides 24-hour call system and supervision to ensure safety. They are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided along with diabetes diet support.
The community's focus on mental wellness is evident through their mental wellness program, which promotes emotional well-being among residents. The wellness center offers additional health-related resources for overall well-being.
In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity to Medilodge Of Gaylord.
With a comprehensive range of amenities and care services combined with the convenient location near various amenities in Gaylord, MI., Medilodge Of Gaylord stands out as an exceptional assisted living community that ensures comfort, convenience, and a fulfilling lifestyle for its residents.
Medilodge Of Gaylord is located at 508 Random Lane, Gaylord, MI 49735 in Otsego County, Michigan
Medilodge Of Gaylord on seniors.fyi includes 7 photos including images showing interior, windows, dining, artwork, decor, healthcare, physical therapy, rehabilitation, and more.
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Interior
Decor
Living Room
Architecture
Bedroom
Windows
Exercise Equipment
