Information last verified:
4064 Sheraton Drive, Flint, MI 48532
For more information about senior living options: (844) 490-3973
The facility is beautifully renovated with inviting courtyards and hotel-like touches. Staff are consistently courteous, professional, and dedicated to residents' well-being. The atmosphere is warm, respectful, and compassionate. New ownership and management changes have made the staff friendlier and more attentive, creating a fresh, inviting environment. The activities are wonderful and keep residents engaged. Executive leadership is outstanding, caring, and professional, with integrity. Residents are happy and well-cared for. The staff are compassionate and caring, contributing to a warm, welcoming community. The facility is clean, well-maintained, and offers chef-prepared meals. Residents feel valued, loved, and treated like family.
The management is incompetent, uncaring, unprofessional, and unwilling or unable to do their jobs. The nurse is never on premises, makes mistakes, doesn’t return calls, doesn’t answer questions, and has anger problems. Maintenance is hard to reach and acts angry when called. There is no quality of staff. Rooms are not cleaned as promised. Food is of the poorest quality, overcooked, dry, and tasteless. Complaints are not dealt with; concerns are ignored. State investigations cited cleanliness issues, including carpet stains and odors. The facility has had bedbugs, forcing residents to move.Charter Senior Living at Stepping Stone Falls in Flint is best suited for families seeking a lively, activity-forward assisted living environment that has recently undergone ownership change and now emphasizes a fresh, person-centered culture. It works well for residents who thrive on robust programming, social engagement, and staff interactions that feel warm and genuinely involved. Those who require flawless clinical oversight, spotless everyday cleanliness, and ironclad medication safety without exception should consider alternatives, as past state complaints and some long-term resident reports flag variability in those critical areas. The right choice here hinges on balancing a welcoming, refreshed campus with a track record that still shows uneven consistency in core care functions.
On the plus side, the notes of progress are clear. The community presents a renovated, inviting setting with public spaces and courtyards that convey a hotel-like warmth. Leadership is repeatedly cited as engaged and hands-on, with administrators actively pursuing staffing improvements and higher service standards. Staff members are described as compassionate, patient, and genuinely connected to residents, especially in the realm of daily activities and meaningful interaction. For families prioritizing social vitality and everyday joy, the programming and atmosphere create tangible improvements in mood and overall quality of life, helping residents feel seen and valued.
Yet significant concerns are still voiced by families and evaluators. Several reviews point to prior medication-management issues, insufficient staffing levels, and mixed results in food quality and cleanliness. Reports describe inconsistent nursing presence, delayed or incomplete responses to questions, and maintenance delays that can undermine confidence in day-to-day safety and comfort. Although some families report noticeable improvements since the ownership transition, others remain wary about whether the care fundamentals, particularly around medication protocols and reliable after-hours communication, have achieved steady, repeatable reliability across all shifts and units. These aren’t minor quibbles; they touch the core of daily safety and trust.
For households comparing options, it’s worth considering alternatives if stability and predictability in care are non-negotiable. Some families shopping Flint-area communities have found other facilities with longer-standing reputations for consistent clinical oversight, steadier front-desk communication, and more rigorous infection-control or housekeeping practices. The decision hinges on risk tolerance: if the priority is a consistently flawless routine, the balance may tilt toward a community with a more proven track record, even if the campus isn’t as newly refreshed or as extravagantly programmed.
The strongest argument for Stepping Stone Falls rests with its up-to-date environment and the tangible shift in staffing and culture. When leadership is visible, activities are varied and meaningful, and residents are greeted with warmth and a sense of belonging, daily life can feel markedly improved, and family confidence rises accordingly. These advantages can offset many frustrations for residents who value social engagement and a positive, dignified living experience. However, the main caveat remains: until medication management, nurse coverage, and housekeeping are demonstrated as consistently dependable, the risk in care continuity remains a material consideration for families with high medical needs or strict safety criteria.
In closing, families weighing this community should act with a clear plan. Seek current, specific data on nurse on-site hours, medication administration processes, and the latest state survey results. Tour multiple days and wings to observe real-time staff-resident interactions, cleanliness, and responsiveness. Meet the executive director and the care leadership to gauge accountability, and request references from both families and residents. Confirm ownership status and any ongoing transition details. When the campus proves it can deliver steady clinical oversight alongside its refreshed, welcoming environment, Stepping Stone Falls offers a compelling, modern option for Flint-area seniors who prize engagement, dignity, and a community that clearly aims to celebrate residents every day.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A & M in Flint, MI is a premier assisted living community that offers a wide range of amenities and care services to provide a comfortable and convenient living experience for our residents.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our talented culinary team. The entire facility is fully furnished, ensuring that residents have everything they need for a cozy and welcoming home. We also have a beautiful garden where residents can relax and enjoy the outdoors.
To ensure the cleanliness and maintenance of our community, we provide housekeeping services to keep common areas and resident rooms tidy. Additionally, our move-in coordination team is available to assist new residents in settling into their new home seamlessly.
We understand the importance of staying connected, which is why we offer telephone and Wi-Fi/high-speed internet access throughout the community. This allows residents to easily communicate with loved ones and stay up-to-date with current events or personal interests.
In terms of care services, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives the necessary medical attention. Our team is well-versed in diabetes management and can cater to special dietary restrictions.
Transportation arrangements are available for medical visits, ensuring that residents can easily access necessary healthcare services when needed. We also provide transportation to doctors' appointments for added convenience.
Residents can engage in a variety of scheduled daily activities designed to stimulate both physical and mental wellness. With 4 cafes, 1 park, 17 pharmacies, 42 physicians, 25 restaurants, 1 transportation option nearby, 2 places of worship nearby, 1 theater nearby, and 7 hospitals nearby, there are plenty of opportunities for outings and socialization within close proximity to our community.
At A & M in Flint, MI we strive to create an environment where residents feel supported while maintaining their independence. With top-notch amenities and comprehensive care services, our assisted living community is the perfect place to call home.
A & M is located at 4064 Sheraton Drive, Flint, MI 48532 in Genesee County, Michigan
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