3713 Tomlinson Road, Filion, MI 48432
For more information about senior living options: (844) 490-3973
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A common thread running through these remarks is a deep frustration with customer service, especially when seeking basic information. The writer launches with blunt disappointment, describing the service as "notorious" and recounting a troubling experience of being hung up on twice while trying to obtain information. The tone conveys not just irritation over a misstep in handling a call, but a broader sense that assistance and reliability are severely lacking. The author's urgency suggests that even small interactions with the service can become tense tests of patience, casting doubt on whether the organization values its customers or their concerns at all.
Beyond the call center, the focus shifts to a much more serious charge about Freedom Adult Foster Care. The reviewer labels the facility as "the worst in the state," and couples this harsh assessment with a major personnel decision - the firing of "the best manager they ever had." The emotional punch here is clear: the writer believes a standout leader who clearly connected with the residents was removed, and this, in their view, represents a grievous misstep by the organization. The sentiment is steeped in disappointment and anger, with the implication that the decision directly undermines the quality of care and the wellbeing of those under the agency's supervision.
The writer then anchors the critique to a specific individual who relies on this care - step-son who resides at a facility on Elizabeth Lake Road in Waterford, Michigan. The narrative recounts troubling past incidents, including claims that medications have been given incorrectly. This detail amplifies the fear and concern that the writer feels for the safety and health of a vulnerable person living under the care of the facility. The account suggests a pattern of risk, casting doubt on whether residents receive consistent, accurate, and safe medical attention, which is a core expectation for any adult foster care environment.
In addition to medication concerns, the reviewer asserts a frightening image of a resident being lost and then found lying on the ground outside, with staff allegedly lacking knowledge or response in that moment. The assertion that staff "had no clue" adds a layer of disbelief and alarm, portraying a scenario in which basic safety and situational awareness failed when it mattered most. The claim is paired with another troubling allegation: staff theft of money from residents. Taken together, these points paint a troubling picture of care quality, supervision, and accountability, prompting the writer to question how such a facility could fail to protect those it serves.
Amid the accusations, the writer notes a flip side: someone within the facility who genuinely cared about the residents. This person is praised for bringing dedication and compassion to the house, a detail that underscores the emotional stakes of the caregiver workforce and the impact that a single, committed individual can have on residents' daily lives. Yet the praise is undercut by the organization's decision to remove this caring presence, described as Freedom "getting rid of him." The contrast between dedicated care and abrupt removal intensifies the sense of injustice and loss.
The appeal culminates in a direct appeal to rehire this valued staff member - an explicit plea to bring "John" back into the role. The language conveys both hope and urgency: the writer asks for John to be rehired "for the sake of these guys," signaling that the quality of life and protection of residents hinges on stable, compassionate leadership and staff. It's a clear call for accountability and continuity in caregiving, framed as a necessary step to prevent harm and improve the overall climate at the facility.
The closing notes carry a warning and a vow. The writer asserts that if anything happens to their step son, action will be taken - an expression of a boundary drawn in response to perceived neglect and risk. The plea to hire John back is framed not just as a preference but as a protective measure, a plea to restore a trusted presence who appeared to make a real difference. The overall tone reservoirs a sense of urgency, grievance, and a demand for corrective action that prioritizes the safety and dignity of residents above organizational changes or misaligned management decisions.
Langley Adult Foster Care in Filion, MI is a warm and inviting assisted living community that provides a comfortable and supportive environment for seniors. Our residents enjoy fully furnished accommodations with access to a dining room, garden, and outdoor space where they can relax and socialize.
We understand the importance of maintaining a clean and organized living space, which is why our dedicated housekeeping staff ensures that each resident's room is well-maintained. Additionally, our move-in coordination service makes transitioning into our community seamless and stress-free.
At Langley Adult Foster Care, we prioritize the well-being of our residents by offering assistance with activities of daily living, such as bathing, dressing, and transfers. Our experienced staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention.
We take dietary needs seriously and offer specialized meal preparation and service tailored to our residents' unique requirements. This includes diabetes diets and accommodating special dietary restrictions.
Transportation is an essential service we provide at Langley Adult Foster Care. We arrange transportation for medical appointments and doctors' visits to give our residents peace of mind knowing they can easily access the healthcare they need.
Our community fosters an engaging lifestyle through scheduled daily activities designed to promote socialization, physical fitness, mental stimulation, and emotional well-being. Residents have the opportunity to participate in various recreational activities that cater to their interests.
Located in Filion, MI, Langley Adult Foster Care offers convenient access to nearby parks, restaurants, and places of worship – perfect for outings or family visits.
Come experience the exceptional care provided at Langley Adult Foster Care where seniors can maintain their independence while receiving the support they need in a cozy home-like setting.
Langley Adult Foster Care is located at 3713 Tomlinson Road, Filion, MI 48432 in Huron County, Michigan
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