Residents and families repeatedly describe caring, helpful staff.
Across many reviews, people say the staff is kind, knowledgeable, and responsive—often checking in, answering questions, and making residents feel comfortable. Several reviewers describe frequent support from nurses and CNAs, along with updates to families. A few negative reviews focus on problems with nursing follow-through and communication, which shows that experiences can vary.
differentiator11 reviews mention this
Rehab and therapy happen on-site
The on-site rehab setup is a major part of the experience.
Multiple reviews highlight physical therapy and occupational therapy happening at the community, including rehab after injuries and surgeries. Reviewers also describe access to services without leaving the facility, and at least one mentions transportation to a medical appointment using the community’s van. This lines up with the community’s skilled nursing focus and its care-services coverage for daily assistance and medication management.
common7 reviews mention this
Food quality is a mixed point
Food earns praise from some residents, but not everyone.
Several families say residents enjoy the meals and mention that dietary staff support special needs like diabetes. At the same time, at least one reviewer says the food was disliked and another raises a serious concern about diabetic care and sugar management by nursing staff. Overall, dining seems important to the day-to-day experience, with clear differences in satisfaction.
common4 reviews mention this
Activities keep residents engaged
Reviews frequently mention activities as part of daily life.
Some residents and families describe activities that keep people busy and engaged, including scheduled daily events and resident involvement. One review notes that activities were limited during COVID restrictions, with plans to do more once restrictions eased. This matches the community’s general emphasis on daily programming and wellness-oriented services.
caveat3 reviews mention this
Medical follow-through and communication vary
A few reviews raise concerns about medical handling and updates.
While most reviews are positive, a small number point to gaps in nursing performance and day-to-day communication—especially around diabetes management. Another reviewer says they never received promised call-backs on serious issues before discharge, and one review mentions staff not acknowledging visitors from management down. These comments are limited but recurring enough to stand out for prospective families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
127 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr Keith & Rita Messing Family Eye Care (0.3 miles)
Courtney Manor on seniors.fyi includes 5 photos including images showing interior, decor, entrance, healthcare, window blinds, dining, lighting, gazebo, and more.
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127 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Clean, modern facility with friendly staff and engaging activities
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