Courtney Manor

Pros

• The staff at Courtney Manor provides excellent care and genuinely cares about the residents, ensuring families receive regular updates.
• Residents at Courtney Manor enjoy a variety of meal options, with professionals in the kitchen catering to both regular and diabetic dietary needs.
• The environment at Courtney Manor is charming and welcoming, with beautiful views and all the conveniences of home for residents.
• The facility offers a range of services tailored to meet various resident needs, from short-term care to hospice care.
• Residents feel comfortable and well-cared for, thanks to a dedicated staff skilled in both medical practices and communication.
• Despite COVID restrictions limiting activities, residents look forward to engaging fully once these limitations are lifted.
• Overall, Courtney Manor is perceived as a pleasant surprise in assisted living, providing a warm atmosphere for its residents.

Cons

• The mother has lost 40 pounds and dislikes the food provided at the facility, indicating unsatisfactory dining options.
• The staff at the mother's facility does not acknowledge family members, creating a disconnect between caregivers and relatives.
• There is a lack of accountability among the staff, as they do not wear name tags.
• Courtney Manor was found to be non-compliant during a recent inspection due to an outdated sprinkler system and improperly installed smoke alarms.
• A backup emergency plan had not been established at Courtney Manor, raising concerns about resident safety.
• COVID restrictions have limited activities for residents, preventing them from fully engaging in social opportunities.

Review

In the realm of assisted living, families often face incredible challenges in choosing the right facility for their loved ones. The experiences outlined in the reviews of two different facilities, one involving a mother who has been struggling with her care and another concerning a father enjoying a positive experience, paint a vivid picture of the dichotomy that exists within assisted living environments.

The first review highlights significant concerns regarding a mother's experience at an unnamed facility. Over nine months, she has lost 40 pounds, indicating potential issues with food quality or catering to residents' dietary needs. This weight loss raises alarms about her overall health and nutrition, as meals are a fundamental aspect of supporting elderly individuals' well-being. Reports from family members reveal that the mother dislikes the food provided, which exacerbates her situation. In addition to nutritional concerns, there seems to be an emotional toll associated with her care due to inadequate communication and acknowledgment from the staff. Family members have taken on responsibilities such as making her bed daily—an indication that they feel compelled to supplement care in ways they believe staff should be attending to regularly.

Contrasting this is the second review that praises Courtney Manor for its commendable service delivery. The reviewer shares positive feedback about their father's stay at this particular facility, emphasizing his comfort and contentment with his care regimen. Communication appears to be robust here; staff members proactively reach out to provide updates to family members, ensuring they remain informed about their loved one's status. This commitment fosters trust and reassurance among families navigating what can be emotionally taxing transitions into assisted living.

Food quality again emerges as a theme in both reviews, but this time positively for Courtney Manor. Residents are reportedly well-fed with ample meal options available to cater not only to general tastes but also specialized dietary requirements like diabetes management. Such attention to diverse culinary needs reflects an understanding among staff about promoting not just physical health but also enhancing residents’ overall satisfaction—a critical factor for long-term resident retention and happiness.

However, even amid positive sentiments toward Courtney Manor’s operations, some concerns surfaced during inspections related to safety protocols. Issues were identified regarding outdated sprinkler systems and improperly installed smoke alarms alongside a lack of established backup emergency procedures. These findings are serious as they pose direct risks to resident safety; therefore, it is essential that regulatory compliance measures lead towards rectifications swiftly—ensuring peace of mind for both current residents and prospective families evaluating their choices.

Importantly, the heartening comments about the friendly staff at Courtney Manor cannot go overlooked. Their dedication goes beyond basic caregiving; it encompasses genuine compassion towards each individual under their care while fostering effective communication channels with families—both skills crucial in building rapport between caregivers and residents alike. This supportive environment uplifts residents psychologically while simultaneously providing necessary medical care through skilled professionals trained in various aspects of healthcare delivery.

In conclusion, these contrasting narratives serve as reminders of why thorough research is vital when selecting an assisted living facility for loved ones. While negative experiences can occur due to inadequate services or mismanagement—as highlighted by one review—the positive attributes showcased by Courtney Manor illustrate what excellent senior care looks like when delivered effectively through attentive staffing practices and strong operational standards focused on resident welfare across all dimensions—spirituality included! Families deserve transparency coupled with assurance that their loved ones will thrive throughout their stay in such facilities grounded rooted firmly in respectfulness combined with practical solutions tailored today’s ever-evolving eldercare landscape.

Physicians

• Dr Keith & Rita Messing Family Eye Care (0.3 miles)
• Mc Manaman Craig Do (2.3 miles)
• Huron Eye Care (2.4 miles)
• Physcians Offices (2.4 miles)
• Antoine Michaelle MD (2.4 miles)
• McLaren Bay Heart and Vascular (2.5 miles)
• Huron Medical Center (2.5 miles)

Places of Worship

• Bad Axe Church of Christ (0.4 miles)
• Victory In Christ Community Church (0.5 miles)
• Victory In Christ Community Church (0.5 miles)
• Roman Catholic Diocese Saginaw (0.6 miles)
• United Methodist Church (0.8 miles)
• Our Savior Lutheran Church (0.9 miles)
• Saint Paul's Episcopal Church (1 miles)

Theaters

• Bad Axe Theatre (0.8 miles)

Parks

• Bad Axe City Park (0.8 miles)
• Huron County Board of Commissioners (0.8 miles)
• Elkton Park (9.8 miles)
• Stafford Park (11.2 miles)
• Oak Beach County Park (15 miles)

Restaurants

• China King Restaurant (0.9 miles)
• Murphy's Bakery (0.9 miles)
• Wing Street (1.1 miles)
• Pizza Hut (1.1 miles)
• Wendy's (1.1 miles)
• Lugos Taco Street (1.1 miles)
• Taco Bell (1.2 miles)

Cafes

• Emma's Coffee House (0.9 miles)
• The Lunch Bucket, Elkton 375-4494 (9.8 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walmart Pharmacy (1.4 miles)
• Scheurer Family Pharmacy (9.9 miles)
• Orr's Drug Store (14.5 miles)
• Scheurer Family Pharmacy (14.9 miles)

Hospitals

• Stirrett Janitorial (1.3 miles)
• Hmc Xray (2.5 miles)
• Huron County Medical Care Facility (2.7 miles)
• Huron Medical Center Ubly Campus (7.1 miles)
• Scheurer Hospital (14.9 miles)

Transportation

• Huron County Memorial Airport (1.3 miles)
• U-Haul (1.8 miles)
• Unique Wildlife Designs (10.9 miles)
• U-Haul Neighborhood Dealer (14.9 miles)