Pleasant Valley Senior Care
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27550 10 Mile Road, Farmington Hills, MI 48336
For more information about senior living options: (844) 490-3973
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Pleasant Valley Family Care delivers outstanding care with compassion, dignity, and consistency. The PVFC team goes above and beyond to support residents with true 24/7 dedication. Residents are treated like family, receiving heartfelt, professional care. Veronica and Bernard are wonderful, understanding, compassionate, and attentive owners. The home is bright, clean, and welcoming, with pleasant views from many rooms. PVFC provides engaging activities, including music, social events, and visits from specialists like podiatrists. The staff is gentle, compassionate, and patient, consistently meeting residents' needs. The home is beautifully maintained - impeccably decorated, clean, and well kept. Families report positive well-being and spirits among residents due to attentive care. Visiting hours are thoughtfully balanced to prioritize residents' safety and needs. The soon-to-open climate-controlled patio will be a real treat for residents and families.
The reviewer was extremely frustrated and would give zero stars if possible. They allege the facility enforces a very strict visitation schedule. They claim visitors must book ahead and that the owners may be hiding something. They say a staff member asked their mother to leave after she was there past 6pm. They state visitors cannot come during meal times and can only visit residents in their rooms. They note assisted showers are offered only once a week and meals are limited to designated times. They say hospice was discussed after only a few weeks, and rates were suddenly raised by $900 with a contract renewal demanded. They claim the father was only there for two and a half weeks, indicating a negative experience. They feel the facility operates like a cash cow.Pleasant Valley Family Care consistently emerges in these accounts as a place where high-quality, compassionate care is the norm. Across multiple voices, the care team is described as going above and beyond to support residents with warmth, dignity, and a steady, dependable presence. Caregivers are repeatedly characterized as patient and attentive, and the sense that residents are treated like family is echoed in nearly every testimonial. The emphasis on 24/7 dedication surfaces as a core value, with families noting that the care team remains engaged and available around the clock to meet evolving needs.
Several reviews highlight a welcoming physical environment that clearly supports a home-like experience. One family describes moving a loved one there as a turning point, thanks to a bright, clean, uncluttered home with a pleasant room view of roses and flowering bushes. The property is noted for its bright common areas, including a spacious community room used for music and television, which helps foster social interaction and togetherness. The care team's approach extends beyond basic daily needs to include a broad spectrum of visits and services, such as musicians, social activity coordinators, and even a podiatrist, all of which contribute to a lively and engaging atmosphere.
The staff's character and approach repeatedly receive praise. Reviewers describe Veronika (or Veronica, depending on the page) and Bernard as loving, professional, and deeply compassionate leaders who place residents' best interests at the forefront. The caregivers are portrayed as gentle, kind, and patient, consistently ensuring that residents feel safe and valued. Families express genuine gratitude for how the team creates a nurturing environment - one that makes it feel possible to visit and connect with loved ones without fear of neglect or rushed interactions. The presence of caring children within the home is mentioned positively as an added source of brightness and energy for residents.
Several testimonials center on dementia care, underscoring the facility's ability to support residents with advanced memory challenges. In these accounts, loved ones with dementia experience better spirits and improved well-being under the care given, with families noting relief from daily worries because of the staff's competence and consistency. The ownership team - Veronica and Bernard - are described as understanding and attentive, offering a level of reassurance that many families find essential when choosing a caregiving home for someone with complex needs. The overarching sentiment is one of trust and appreciation for caregivers who treat residents with dignity and respect in a home-like setting.
Beyond individual stories of care, families describe Pleasant Valley as a place that feels intentionally well run and professionally managed. The environment is repeatedly characterized as clean and well kept, with residents appearing well cared for and content. Positive experiences include personal, meaningful moments - like visits from staff and community activities - that help maintain a sense of normalcy, connection, and purpose. One observer emphasizes that the house is a place where quality and heart come first, and where residents' needs and safety are prioritized, sometimes even over convenience for others.
Not every review is without note of concerns, and the collection reflects a nuanced picture. One extended post recounts a contrasting experience focused on strict scheduling and visiting restrictions, reporting that visits required advance notice and could be limited around meals, with additional claims about restricted showers and contract-related rate discussions. The author also describes a short stay of just over two weeks during which they felt confronted by aggressive financial and contractual practices. The reviewer uses strong terms to express their dissatisfaction, including concerns about perceived cash-flow motives. This perspective underscores that, for some families, navigating the policies and procedures of any home can be a challenging and emotional process.
In the same breath, that same collection includes affirmations that Pleasant Valley can be a lovely, impeccably decorated, bright, and sunny place with owners who care deeply for others. A subsequent portion of the long post acknowledges the owners' kindness and the care they provide to ailing loved ones, noting that their dedication has helped restore a sense of well-being for the resident and peace of mind for family members. Another reviewer emphasizes that the home is beautiful and that the owners are trustworthy and compassionate, capable of delivering consistent, high-quality care that can make a real difference for families navigating difficult transitions.
Taken together, the reviews paint a portrait of Pleasant Valley Family Care as a warm, well-maintained home where compassionate leadership, dedicated staff, and a community-centered approach come together to support residents and their families. The overwhelming theme centers on genuine care, dignity, and a family-like atmosphere, with staff who strive to balance professional standards with personal attention. While there are varying perspectives about scheduling and policies, the prevailing sentiment is that PVFC represents a place where residents receive attentive, dignified care in a setting that feels welcoming and serene. For many families, this combination of heart and expertise makes Pleasant Valley a highly valued choice for loved ones needing extended care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pleasant Valley Senior Care is an assisted living community located in Farmington Hills, Michigan. Our community offers a range of amenities and care services to ensure that our residents have a comfortable and enjoyable living experience.
Our spacious dining room provides a warm and inviting atmosphere for residents to enjoy delicious meals prepared by our dedicated staff. The entire facility is fully furnished, creating a cozy and homelike environment for our residents.
Outside, we have a beautiful garden where residents can take leisurely walks or relax in the fresh air. Housekeeping services are provided to ensure that the community remains clean and well-maintained at all times.
We understand that moving can be challenging, which is why we offer move-in coordination services to assist our residents with the transition into their new home. In addition, we provide telephone and Wi-Fi/high-speed internet access so that residents can easily stay connected with loved ones.
At Pleasant Valley Senior Care, our care services aim to meet the individual needs of each resident. Our trained staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers and assist with medication management.
We cater to special dietary restrictions and offer diabetes diets, meal preparation and service. Transportation arrangements for medical appointments are available, ensuring that our residents can easily access the healthcare they need.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby. This allows our residents to easily explore their surroundings and enjoy various recreational activities.
Overall, Pleasant Valley Senior Care provides a supportive and welcoming environment where seniors can thrive. We strive to create a fulfilling lifestyle for each resident through our range of amenities, care services, dining options, activities program, and convenient location near local amenities.
Pleasant Valley Senior Care is located at 27550 10 Mile Road, Farmington Hills, MI 48336 in Wayne County, Michigan
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