Courtyard Manor Farmington Hills II

29760 Farmington Road, Farmington, MI 48334

For more information about senior living options: (844) 490-3973

3.1 from 28 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 stars
12

Assisted Living Board and Care Home Memory Care Respite Care

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    Overall Review of Courtyard Manor Farmington Hills II

    Pros

    • pro Marlene, the head nurse, is an absolute gem and very patient with residents.
    • pro The staff loves residents like family, providing peace of mind for families.
    • pro The place is always clean and offers regular activities and excursions.
    • pro The move to Courtyard Manor was the best move for her.
    • pro Mary Beth's genuine care and compassion stood out remarkably.
    • pro The entire team demonstrated extraordinary patience and sympathy.
    • pro The facility provides a clean, secure environment with caring staff.
    • pro The reviewers would definitely recommend Courtyard Manor to others.

    Cons

    • pro The facility is disgusting with bugs everywhere, and the staff are lazy, rude, and very disrespectful.
    • pro The administrators are described as horrible and making terrible decisions for residents.
    • pro Readers are warned to beware and not trust them with the lives of a loved one.
    • pro There are claims of severe weight loss and malnutrition linked to inadequate care, ending in a resident's death, with the facility cited by the state.
    • pro Covid-era visitation restrictions prevented oversight and left families uninformed about their loved ones' care.

    Review

    Courtyard Manor in Farmington Hills has generated a broad and sometimes contradictory chorus of experiences from families who entrusted their loved ones to its care. Across the collection of comments, some families sing loud and clear about warmth, attentiveness, and a sense of genuine dedication from the staff, while others recount disheartening lapses that left them distressed and seeking answers. Taken together, the reviews paint a facility that can feel like a sanctuary for some and a source of deep worry for others, depending largely on individual circumstances, staff interactions, and the management climate at the time of a family's involvement.

    On the positive side, many families describe Courtyard Manor as a place where residents with dementia receive attentive, compassionate care. A recurring theme is the staff's kindness and patience, with particular praise for the head nurse, Marlene, who is described as "an absolute gem" and endlessly patient with a loved one. Families emphasize that staff members seem genuinely invested in residents' health, happiness, and overall well-being, and that the team treats residents with respect and care. Several reviews highlight how frequently staff are present, how they respond quickly to requests, and how the facility feels clean and well-maintained. The availability of regular activities, excursions, and a lively schedule during the week is noted as a strong point, contributing to a sense of engagement and quality of life for residents.

    There is also repeated appreciation for how the facility seems to handle transitions and ongoing needs. Comments about memory care indicate a supportive environment where special care plans are understood and executed, and where the staff's perseverance helps provide families with peace of mind. In particular, some families point to Mary Beth as a standout member of the team - described as offering genuine care, compassion, and emotional support that extends beyond routine caregiving. In moments of difficult decisions and transitions, these staff members are credited with guiding families through emotional and practical challenges, making painful experiences a little more bearable and helping families maintain a sense of connection during trying times.

    Several reviews also remark on improvements after changes in management, suggesting that the facility can rise to families' expectations when leadership focuses on responsive, accountable care. One family notes a clear sense of improvement in how issues are addressed and resolved, and another describes the environment as clean and secure with a caring staff. For many families, these factors - consistency in care, responsiveness to concerns, and a positive, encouraging atmosphere - are what make Courtyard Manor feel like a trustworthy choice, especially when navigating the complexities of dementia care and the needs of memory-impaired loved ones.

    Yet alongside these favorable assessments, there are deeply troubling accounts that cannot be ignored. A number of reviewers describe experiences that escalate into serious concerns about safety, oversight, and communication. One post, written with unmistakable gravity, recounts a sequence of events that culminated in severe weight loss, lethargy, wound development, and an ultimately fatal outcome for a father under their care. This account accuses the facility of poor monitoring, insufficient response to warning signs, and inadequate documentation, and it notes that the family sought a care conference and ongoing communication but felt the situation deteriorated despite assurances. The writer also cites a state investigation, reporting that Courtyard Manor had been cited by the Department of Licensing & Regulations, and expresses a warning to other families to visit and verify that their loved one's health and nutrition were being closely watched.

    Other reviewers echo a more general indictment of management and administrative practices. One reviewer bluntly states that if they could assign negative stars, they would, accusing the facility of being dirty, with bugs, and describing staff as lazy, rude, and disrespectful. Another account suggests that while day-to-day caregivers may be doing their best for a resident who is difficult - describing the care of a narcissistic mother - administrators are criticized for making decisions that families find disheartening and lacking in empathy. These voices emphasize a perception of disconnect between what line staff deliver and what administrative leadership communicates or prioritizes, and they warn prospective families to approach the facility with caution and thorough due diligence.

    Taken as a whole, the collection of reviews presents a nuanced portrait: Courtyard Manor Farmington Hills can be a place of genuine comfort, kindness, and meaningful daily life for residents with dementia, with staff members who go above and beyond to support families and to create a nurturing environment. At the same time, there are stark warnings about lapses in care, perceived neglect, and administrative decisions that some families feel compromised patient safety and dignity. The most enduring message across these accounts is the importance of vigilance - visiting in person, engaging with both the care team and management, requesting detailed care plans, and maintaining open lines of communication. For families considering Courtyard Manor, the takeaway is clear: this facility can offer exceptional, compassionate care, but it can also expose families to serious risk if oversight, staffing, and responsiveness are not consistently prioritized.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (21 miles away) Detroit Metropolitan-Wayne County (21 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Courtyard Manor Farmington Hills II is an assisted living community located in the serene neighborhood of Farmington, MI. We offer a range of care services including board and care home, memory care, and respite care to cater to the individual needs of our residents.

    Our community boasts a variety of amenities designed to enhance the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, ensuring entertainment options at their fingertips. Our dining room provides delicious meals prepared with special dietary restrictions in mind. Housekeeping services are available to maintain cleanliness and tidiness throughout the premises. Residents can also enjoy outdoor spaces and gardens, perfect for relaxation or socializing with visitors.

    We understand the importance of staying connected in today's digital age, which is why we provide Wi-Fi/high-speed internet access for our residents. Furthermore, move-in coordination services are provided to make the transition as smooth as possible. Telephone services are available for communication purposes.

    At Courtyard Manor Farmington Hills II, we prioritize the well-being and safety of our residents. With 24-hour supervision and assistance with activities of daily living such as bathing and dressing, our dedicated staff ensures that each resident receives the support they need. Assistance with transfers is also available for those who require mobility aid.

    Our community values coordination with health care providers, ensuring seamless communication in matters relating to medical needs or conditions such as dementia or diabetes. We offer a mental wellness program designed to promote cognitive stimulation and support residents with mild cognitive impairment.

    Transportation arrangements facilitate medical appointments or outings while specialized memory care programming caters specifically to those experiencing memory loss.

    In addition to our excellent amenities and care services, Courtyard Manor Farmington Hills II benefits from its convenient location. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby - providing ample opportunities for socialization and exploration.

    At Courtyard Manor Farmington Hills II in Farmington, MI, we provide a warm and nurturing environment where residents can receive personalized care and support, ensuring their overall well-being and satisfaction.

    Nearby Places of Interest

    Physicians

    • Michigan Institute For Neurological Disorders (1.1 miles)
    • Millenium Diagnostic Center (1.6 miles)
    • Beaumont Medical Center - West Bloomfield (1.7 miles)
    • Providence Medical Center (2.9 miles)
    • Lakes Urgent Care (4.2 miles)
    • Meadowbrook Medical Center (4.6 miles)
    • Beaumont Midwest Internal Medicine Associates (5.3 miles)

    Cafes

    • Tim Hortons (1.1 miles)
    • Starbucks (3.4 miles)
    • Starbucks (3.7 miles)
    • Starbucks (4.8 miles)
    • Starbucks (5.2 miles)
    • Starbucks (5.3 miles)
    • Panera Bread (5.6 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.5 miles)
    • Rite Aid (3 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.1 miles)
    • Henry Ford Pharmacy - Columbus (3.3 miles)

    Parks

    • Woodland Hills Nature Park (1.6 miles)
    • Karner Farm (3.2 miles)
    • Flanders Park (4.8 miles)
    • Liberty Park Playground (5.7 miles)
    • Rotary Park (6.6 miles)
    • Clara Miller Park (6.8 miles)
    • Dodge #4 State Park (7.1 miles)

    Hospitals

    • Henry Ford West Bloomfield Hospital (2.2 miles)
    • Botsford Hospital (5.6 miles)
    • Providence Park Hospital (7.5 miles)

    Restaurants

    • Kerby's Koney Island (2.5 miles)
    • Duo Restaurant & Lounge (3.2 miles)
    • McDonald's (3.4 miles)
    • 2 Rose's Family Restaurant (3.4 miles)
    • Uptown Grill (3.7 miles)
    • McDonald's (4 miles)
    • On The Dunes (4.1 miles)

    Places of Worship

    • Brightmoor Christian Church (3.7 miles)
    • Church of the Holy Family (5.1 miles)
    • Ward Church (7.7 miles)

    Theaters

    • Riviera Cinema (4.5 miles)
    • Emagine Novi (5.7 miles)
    • Phoenix Theatres Laurel Park Place (7.3 miles)

    Frequently Asked Questions

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