Courtyard Manor Farmington Hills I

Pros

• The staff at Courtyard Manor of Farmington Hills was consistently described as friendly, polite, and caring towards residents and their families.
• Many reviewers noted that the facility was clean and well-kept, with a pleasant environment for residents.
• Residents enjoyed the meals and activities offered, often participating actively in community events.
• The facility provided excellent hospice care, offering support and assistance to residents during difficult times.
• Some families expressed gratitude for the quality of care their loved ones received, highlighting the dedicated efforts of the everyday staff.
• Communication with family members was praised initially by some reviewers, indicating a strong commitment to keeping families informed about their loved ones' well-being.
• Several reviewers highlighted that Courtyard Manor was reasonably priced compared to other facilities they considered.

Cons

• The staff is not adequately trained to understand and manage dementia patients, leading to incidents of yelling at confused residents.
• Communication from the facility was poor; important issues were not communicated promptly and family members often had to initiate contact.
• There were multiple reports of neglect, including a resident developing a bad infection due to inadequate care.
• Residents appeared over-medicated, resulting in falls and hospitalizations due to improper monitoring during recovery.
• The facilities are described as old and in poor condition, with issues like overflowing toilets and ineffective climate control.
• A high turnover rate among employees suggests instability and insufficient training for caretakers.
• Residents have been found in soiled bedding, indicating a lack of proper supervision and hygiene standards.
• The overall atmosphere of the facility was perceived as depressing by prospective residents and their families during tours.
• Families reported difficulty contacting staff for urgent matters, contributing to feelings of frustration and concern for their loved ones’ well-being.

Review

The experiences shared about Courtyard Manor of Farmington Hills reveal a wide spectrum of care quality, ranging from exceptional to deeply concerning. Many families felt supported and appreciated the compassionate nature of the staff during their loved ones? final days. One reviewer noted that their father received thoughtful assistance with meals and enjoyed an atmosphere where cleanliness was prioritized, complimenting the staff for their attentiveness and kindness. This sentiment was echoed by others who praised the facility's organization and the overall dedication of many employees. Another satisfied family highlighted that they would trust this place for loved ones in hospice care or other non-memory care scenarios due to these positive interactions.

Conversely, there are several stark criticisms that paint a troubling picture of the facility?s management, especially regarding its capacity to handle residents with memory care needs or those requiring close supervision. Several reviews lamented inadequate communication practices, suggesting that caregivers were often unreachable or dismissive when relatives attempted to inquire about their loved one?s condition. One family expressed deep disappointment after witnessing their father being over-medicated at night, resulting in severe consequences including a hospitalization due to a fall. Such accounts raise serious concerns regarding how well staff understand and respond to the complexities required in dementia care.

Moreover, numerous reviewers detailed alarming incidents involving injuries sustained by residents while under care at Courtyard Manor. Reports surfaced of falls leading to broken bones and unaddressed infections that arose from negligence; one reviewer lamented having had to move their loved one out after they developed a serious infection attributed to lack of proper attention. The underlying theme across these accounts suggests not only poor individual treatment but systemic issues related to staffing levels and training adequacy.

Several reviewers criticized both the physical environment and the conditions within it. Complaints ranged from outdated facilities with poor maintenance ? including problems like overflowing toilets or ineffective heating/air conditioning systems ? to accusations of insufficient supervision leading to accidents such as falls from wheelchairs. These experiences paint an unsettling image of a place where residents may not receive the level of vigilance necessary for safe elder care.

While some families did express satisfaction related particularly to food quality and activities offered at Courtyard Manor, others painted a different picture altogether, describing dismal meal offerings frequently accompanied by reports that residents appeared lethargic or disengaged during communal dining times. Multiple reviews described seeing residents who seemed overly medicated or poorly engaged in activities which could be indicative of neglect in providing stimulating environments tailored for both cognitive engagement and social interaction.

In summary, while there are examples of effective caregiving characterized by attentive staff members committed to resident well-being, there exists significant evidence pointing toward fundamental flaws within operational procedures at Courtyard Manor of Farmington Hills. Families have voiced concerns over inadequate training for nursing staff regarding dementia-related behaviors as well as shortcomings in communication practices between facility workers and family members seeking updates on their loved ones? health status. The testimonials collectively suggest potential future clients should carefully weigh these factors against more positive comments before entrusting the needs of vulnerable family members into this specific environment.

This area of Farmington Hills, Michigan offers a variety of amenities and services that cater to seniors. With multiple physicians' offices and hospitals nearby, residents have easy access to healthcare services. There are also several pharmacies within a short distance, making it convenient to fill prescriptions. The abundance of cafes and restaurants provide options for dining out or grabbing a quick bite to eat. For recreational activities, there are several parks in the vicinity where residents can enjoy nature and outdoor activities. Additionally, places of worship offer spiritual support and community engagement. If you enjoy entertainment, there are theaters close by for movies and live performances. Overall, this area provides a well-rounded environment for senior living with accessibility to essential services and opportunities for social engagement.

Physicians

• Michigan Institute For Neurological Disorders (1.1 miles)
• Millenium Diagnostic Center (1.6 miles)
• Beaumont Medical Center - West Bloomfield (1.7 miles)
• Providence Medical Center (2.9 miles)
• Lakes Urgent Care (4.1 miles)
• Meadowbrook Medical Center (4.6 miles)
• Beaumont Midwest Internal Medicine Associates (5.3 miles)

Cafes

• Tim Hortons (1.1 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (4.8 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Henry Ford Pharmacy - Columbus (3.2 miles)

Parks

• Woodland Hills Nature Park (1.6 miles)
• Karner Farm (3.2 miles)
• Flanders Park (4.8 miles)
• Liberty Park Playground (5.7 miles)
• Rotary Park (6.6 miles)
• Clara Miller Park (6.8 miles)
• Dodge #4 State Park (7 miles)

Hospitals

• Henry Ford West Bloomfield Hospital (2.1 miles)
• Botsford Hospital (5.6 miles)
• Providence Park Hospital (7.5 miles)

Restaurants

• Kerby's Koney Island (2.4 miles)
• Duo Restaurant & Lounge (3.3 miles)
• McDonald's (3.3 miles)
• 2 Rose's Family Restaurant (3.4 miles)
• Uptown Grill (3.7 miles)
• McDonald's (4 miles)
• On The Dunes (4.1 miles)

Places of Worship

• Brightmoor Christian Church (3.7 miles)
• Church of the Holy Family (5.1 miles)
• Ward Church (7.7 miles)

Theaters

• Riviera Cinema (4.5 miles)
• Emagine Novi (5.7 miles)
• Phoenix Theatres Laurel Park Place (7.3 miles)