634 M.A.C., East Lansing, MI 48823
For more information about senior living options: (844) 490-3973
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The MAC shines in many reviews as a premier health, recreational, and fitness club with a broad appeal. Across the board, people praise the facility's size, variety, and quality. Visitors repeatedly note that the gym offers a wide range of activities - from a well-equipped weight room and an impressive array of machines to diverse group fitness classes, tennis programs, pickleball, and a robust aquatics scene. There's a strong sense that the MAC is more than a gym; it's a community hub where families can stay active together, with amenities that feel designed to support long-term wellness. Several longtime members describe the MAC as a place that has consistently helped enrich their lives, praising not only the physical spaces but also the culture of service and engagement that staff members foster.
Cleanliness and upkeep are recurring high points. Reviewers repeatedly thank the staff for maintaining a tidy environment, noting that towels, body lotions, q-tips, tissues, antiperspirant, hair products, and other essentials are available without issue. The locker rooms are described as top-notch, with reliable access to toiletries and amenities that make routine visits smoother. The steam room and sauna are highlighted as particularly relaxing, and the overall atmosphere is depicted as welcoming to families and older adults alike. A newer addition - a mechanical massage chair in the main hall - sparks curiosity and suggests the club's ongoing attention to evolving guest needs, even if not everyone has tried it yet.
The people who work at the MAC are a notable strength for many patrons. Staff are described as helpful, friendly, and professional, contributing to a positive environment where members feel supported in pursuing their fitness goals. For some, this warmth is central to why they remain members for years, with several sharing stories of consistent, attentive service that keeps them coming back. There are, however, a few dissenting notes about customer service, including a sense of frustration with hold times on the phone, outdated or hard-to-navigate website information, and some interactions that left prospective members feeling inconvenienced or dismissed. A Sparrow employee's review offers a candid critique of pricing shifts and the perceived disconnect between cost and perceived value, underscoring that even in strong facilities, pricing strategy and the clarity of communications can significantly color the member experience.
The MAC's pricing is a persistent and controversial topic in these reviews. Several readers characterize the membership as expensive, with figures cited ranging from monthly dues around the $130?$160 range, to a significant upfront joining fee (for instance, $300 was mentioned by one reviewer). Some comments refer to day passes as prohibitively costly, with a single-day price around $41 and an assertion that even short visits to utilize several amenities can feel financially steep. There are also critiques about how pricing is structured for families, guests, and employees of partner organizations, including stories about how employee pricing has changed over time. A recurring implication is that the club delivers a high-end experience commensurate with its price, but that affordability and value-for-money questions persist for many potential or current members, especially those comparing MAC's costs to other local options with more budget-friendly models.
A few reviews raise concerns about privacy and the locker-room experience. One troubling account describes non-consensual behavior in the locker room - specifically, that boys in the women's locker room were observed staring while others changed, and that staff reportedly were unable or unwilling to address the problem. Separate comments note ongoing nudity-related signage and a sense that nudity policies are enforced in a way that some patrons find off-putting or intrusive. These concerns highlight how the club's policies and their enforcement can directly impact comfort and trust, even for visitors who otherwise enjoy the facilities.
The aquatics program and pool environments receive mixed treatment. Several reviews praise the large, family-friendly aquatic offerings and the ability to stay active with kids, while others point to specific issues: occasional cleanliness concerns in outdoor pool areas, the need for more consistent lane availability in indoor pools, and frustration with pool renovations that disrupt lane swimming. Some reviewers compare MAC's aquatics value unfavorably to alternative facilities, such as another local option with lower costs or more reliable lane access. One review even links the pool renovation controversy to a broader sense of missed opportunities or miscommunication about hold options during construction, which can affect long-term planning for families or dedicated swimmers.
Overall, the MAC comes through as a highly capable, resource-rich club that many members regard as indispensable to their wellness routines. It offers a comprehensive environment for fitness, classes, courts, and family activities, along with a clean, welcoming space that staff tend to keep well-maintained. Yet the experience is not without friction. Price sensitivity is a central thread, with extensive attention paid to how membership costs, sign-up fees, day-pass pricing, and employee discounts affect perceived value. Service dynamics - ranging from helpful to frustrating - also color impressions, as does the ongoing care needed to address concerns around privacy, locker-room behavior, and real-time information about offerings and policies. For those weighing a MAC membership, the decision often comes down to balancing the club's breadth and quality against the cost and perceived accessibility of its services.
M.A.C. House is an assisted living community located in East Lansing, MI. We offer board and care home services as well as respite care for those in need of temporary assistance. Our community provides a comfortable and welcoming environment for residents to live independently while receiving the support they need.
Our amenities include a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. The house is fully furnished, creating a cozy and home-like atmosphere. Residents can also enjoy spending time in the garden or outdoor spaces, perfect for relaxation or socializing with fellow residents. We offer housekeeping services to ensure that our community remains clean and organized.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access to all our residents. This allows them to easily keep in touch with loved ones or browse the internet at their leisure.
Our caring staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention and medication management. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's nutritional needs are met.
Transportation arrangements for medical purposes and doctor's appointments are provided, making it convenient for residents to attend their healthcare appointments without any worries. In terms of nearby amenities, M.A.C. House is surrounded by 10 cafes, 3 parks, 11 pharmacies, 38 physicians' offices, 33 restaurants, 1 transportation service provider, 3 places of worship, and 1 theater.
Additionally, we offer scheduled daily activities to keep our residents engaged and entertained. These activities cater to various interests and preferences while promoting socialization among residents.
At M.A.C. House in East Lansing, MI, we strive to create a supportive community where seniors can thrive in a comfortable environment that meets their individual needs.
M.A.C. House is located at 634 M.A.C., East Lansing, MI 48823 in Ingham County, Michigan
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