M.A.C. House

634 M.A.C., East Lansing, MI 48823

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
63
4 stars
11
3 stars
2
2 stars
4
1 stars
20

Assisted Living Board and Care Home Respite Care

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    Overall Review of M.A.C. House

    Pros

    • pro The MAC is an outstanding health, recreational and fitness club with great facilities and staff.
    • pro It is well-maintained, clean, and offers convenient locker-room amenities like towels and personal care items.
    • pro The steam room and sauna are relaxing features that members enjoy.
    • pro The gym provides a wide range of activities and classes, including Zumba and tennis.
    • pro The staff are consistently helpful and friendly, contributing to a positive experience.
    • pro Many reviewers call the MAC the best gym in Michigan, noting high standards and excellent programming.
    • pro Members have been part of the MAC for many years, highlighting loyalty and long-term satisfaction.

    Cons

    • pro It was noted that the MAC allows boys in the women's locker room and staff cannot intervene, which upset some members.
    • pro A reviewer felt mistreated by a staff member described as unusual and nothing was done about it.
    • pro The $200-per-month price for a single member was described as too expensive given the experience.
    • pro The outdoor pool area was said to need more cleaning, with the other pool described as noticeably cleaner.
    • pro The indoor pool project was labeled ridiculous, with no lanes available unless it rains heavily.
    • pro Dues were perceived as not meeting a member's needs while payments continued to be charged.
    • pro Customer service issues were cited, including long hold times and unhelpful responses to questions.
    • pro A day pass of $41 was deemed absolutely ridiculous and not worth the limited visit.
    • pro Membership pricing (e.g., $130 for one person plus a $300 join fee) was criticized as overpriced.

    Review

    The MAC shines in many reviews as a premier health, recreational, and fitness club with a broad appeal. Across the board, people praise the facility's size, variety, and quality. Visitors repeatedly note that the gym offers a wide range of activities - from a well-equipped weight room and an impressive array of machines to diverse group fitness classes, tennis programs, pickleball, and a robust aquatics scene. There's a strong sense that the MAC is more than a gym; it's a community hub where families can stay active together, with amenities that feel designed to support long-term wellness. Several longtime members describe the MAC as a place that has consistently helped enrich their lives, praising not only the physical spaces but also the culture of service and engagement that staff members foster.

    Cleanliness and upkeep are recurring high points. Reviewers repeatedly thank the staff for maintaining a tidy environment, noting that towels, body lotions, q-tips, tissues, antiperspirant, hair products, and other essentials are available without issue. The locker rooms are described as top-notch, with reliable access to toiletries and amenities that make routine visits smoother. The steam room and sauna are highlighted as particularly relaxing, and the overall atmosphere is depicted as welcoming to families and older adults alike. A newer addition - a mechanical massage chair in the main hall - sparks curiosity and suggests the club's ongoing attention to evolving guest needs, even if not everyone has tried it yet.

    The people who work at the MAC are a notable strength for many patrons. Staff are described as helpful, friendly, and professional, contributing to a positive environment where members feel supported in pursuing their fitness goals. For some, this warmth is central to why they remain members for years, with several sharing stories of consistent, attentive service that keeps them coming back. There are, however, a few dissenting notes about customer service, including a sense of frustration with hold times on the phone, outdated or hard-to-navigate website information, and some interactions that left prospective members feeling inconvenienced or dismissed. A Sparrow employee's review offers a candid critique of pricing shifts and the perceived disconnect between cost and perceived value, underscoring that even in strong facilities, pricing strategy and the clarity of communications can significantly color the member experience.

    The MAC's pricing is a persistent and controversial topic in these reviews. Several readers characterize the membership as expensive, with figures cited ranging from monthly dues around the $130?$160 range, to a significant upfront joining fee (for instance, $300 was mentioned by one reviewer). Some comments refer to day passes as prohibitively costly, with a single-day price around $41 and an assertion that even short visits to utilize several amenities can feel financially steep. There are also critiques about how pricing is structured for families, guests, and employees of partner organizations, including stories about how employee pricing has changed over time. A recurring implication is that the club delivers a high-end experience commensurate with its price, but that affordability and value-for-money questions persist for many potential or current members, especially those comparing MAC's costs to other local options with more budget-friendly models.

    A few reviews raise concerns about privacy and the locker-room experience. One troubling account describes non-consensual behavior in the locker room - specifically, that boys in the women's locker room were observed staring while others changed, and that staff reportedly were unable or unwilling to address the problem. Separate comments note ongoing nudity-related signage and a sense that nudity policies are enforced in a way that some patrons find off-putting or intrusive. These concerns highlight how the club's policies and their enforcement can directly impact comfort and trust, even for visitors who otherwise enjoy the facilities.

    The aquatics program and pool environments receive mixed treatment. Several reviews praise the large, family-friendly aquatic offerings and the ability to stay active with kids, while others point to specific issues: occasional cleanliness concerns in outdoor pool areas, the need for more consistent lane availability in indoor pools, and frustration with pool renovations that disrupt lane swimming. Some reviewers compare MAC's aquatics value unfavorably to alternative facilities, such as another local option with lower costs or more reliable lane access. One review even links the pool renovation controversy to a broader sense of missed opportunities or miscommunication about hold options during construction, which can affect long-term planning for families or dedicated swimmers.

    Overall, the MAC comes through as a highly capable, resource-rich club that many members regard as indispensable to their wellness routines. It offers a comprehensive environment for fitness, classes, courts, and family activities, along with a clean, welcoming space that staff tend to keep well-maintained. Yet the experience is not without friction. Price sensitivity is a central thread, with extensive attention paid to how membership costs, sign-up fees, day-pass pricing, and employee discounts affect perceived value. Service dynamics - ranging from helpful to frustrating - also color impressions, as does the ongoing care needed to address concerns around privacy, locker-room behavior, and real-time information about offerings and policies. For those weighing a MAC membership, the decision often comes down to balancing the club's breadth and quality against the cost and perceived accessibility of its services.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Capital City (7 miles away) Capital City (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    M.A.C. House is an assisted living community located in East Lansing, MI. We offer board and care home services as well as respite care for those in need of temporary assistance. Our community provides a comfortable and welcoming environment for residents to live independently while receiving the support they need.

    Our amenities include a spacious dining room where residents can enjoy delicious meals prepared by our skilled staff. The house is fully furnished, creating a cozy and home-like atmosphere. Residents can also enjoy spending time in the garden or outdoor spaces, perfect for relaxation or socializing with fellow residents. We offer housekeeping services to ensure that our community remains clean and organized.

    We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access to all our residents. This allows them to easily keep in touch with loved ones or browse the internet at their leisure.

    Our caring staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention and medication management. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's nutritional needs are met.

    Transportation arrangements for medical purposes and doctor's appointments are provided, making it convenient for residents to attend their healthcare appointments without any worries. In terms of nearby amenities, M.A.C. House is surrounded by 10 cafes, 3 parks, 11 pharmacies, 38 physicians' offices, 33 restaurants, 1 transportation service provider, 3 places of worship, and 1 theater.

    Additionally, we offer scheduled daily activities to keep our residents engaged and entertained. These activities cater to various interests and preferences while promoting socialization among residents.

    At M.A.C. House in East Lansing, MI, we strive to create a supportive community where seniors can thrive in a comfortable environment that meets their individual needs.

    Nearby Places of Interest

    Restaurants

    • Fiesta Charra (0.5 miles)
    • Red Cedar Spirits (0.7 miles)
    • Reno's East (1.9 miles)
    • Jimmy's Pub (2 miles)
    • Tasty Twist (2.1 miles)
    • Five Guys Burgers & Fries (2.2 miles)
    • Peanut Barrel Restaurant (2.3 miles)

    Physicians

    • Katranji Reconstructive Surgery Institute (0.6 miles)
    • Katranji Hand Center (0.6 miles)
    • Ralph A. Harvey, MD (0.9 miles)
    • Mark D Lebeda (1.8 miles)
    • Mid-Michigan Ear Nose And Throat P.C. (1.8 miles)
    • Ahmed Sufyan, MD (1.8 miles)
    • Sparrow Family Health Center North (1.8 miles)

    Places of Worship

    • Ascension Lutheran Church (0.9 miles)
    • University Reformed Church (2.4 miles)
    • Faith Lutheran Church (3.7 miles)

    Parks

    • Hidden River Park (1.4 miles)
    • Patriarche Park (1.4 miles)
    • Lake Lansing Park South (2 miles)

    Pharmacies

    • Health Mart Pharmacy (1.9 miles)
    • Rite Aid (1.9 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.4 miles)
    • Meijer Pharmacy (2.6 miles)
    • Walgreens (2.8 miles)
    • Msu Pharmacy (2.9 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Starbucks (2.3 miles)
    • Foster Coffee Company (2.3 miles)
    • Starbucks (2.6 miles)
    • Koi Tea (2.7 miles)
    • Chapelure (2.8 miles)
    • Starbucks (3 miles)

    Theaters

    • NCG Eastwood Cinemas (3.4 miles)

    Transportation

    • Amtrak (3.6 miles)

    Frequently Asked Questions

    Where is M.A.C. House?

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