Hope Network Oakwood Residential Services in East Lansing, MI

2701 East Lansing Drive, East Lansing, MI 48823

For more information about senior living options: (844) 490-3973

4.2 from 13 reviews
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Assisted Living

Overall Review of Hope Network Oakwood Residential Services

Pros

  • pro The PT, OT, and speech therapy services were exceptional.
  • pro The therapists were amazing and very understanding.
  • pro The staff were passionate, caring, knowledgeable, and understanding.
  • pro The patient felt like the staff were a second family.
  • pro The staff provided constant support and encouragement to set and achieve rehabilitation goals.
  • pro The care team was patient, kind, and excellent in their respective disciplines.

Cons

  • pro The staff were unfamiliar with the GJ tube and had to be instructed by the family, indicating a lack of medical expertise.
  • pro There were frequent delays, with medical supplies delayed by two months and essential equipment often not delivered or usable.
  • pro The bed did not fit the patient's height, and the bathroom commode chair was broken.
  • pro The hand splint was ineffective and a replacement never arrived; the foot brace was also not provided.
  • pro It appeared that payment was pursued before delivering equipment and medical supplies.
  • pro Appointments were promised but never scheduled, and referrals were not completed; the family had to supply briefs and wipes themselves.
  • pro Despite claims of an on-site nurse, the patient rarely saw one, with the LPN being the more present staff, which felt odd.
  • pro The lack of communication and a focus on guardianship/power of attorney over patient care were concerning.

Review

Hope Network Oakwood Residential Services in East Lansing is best suited for adults who need intensive rehabilitation and value a highly engaged, compassionate therapy team. For residents transitioning from acute care after serious injury or neurological events, this community can offer the kind of PT, OT, and speech therapy that advances recovery and rekindles independence. The environment fosters motivation and camaraderie, with stories of patients pushing through tough moments alongside staff who feel like a supportive extended family. When goals are strictly rehab-oriented and the emphasis is on restoring function, Hope Network delivers meaningful progress and a hopeful trajectory.

That said, caregivers should consider alternatives if medical oversight and operational reliability are non-negotiable priorities. The facility's strengths rotate around therapy excellence, but the reviews consistently flag gaps in nursing presence, medical equipment management, and administrative responsiveness. For residents who require steady on-site nursing supervision, timely delivery of medical supplies, and consistently smooth referrals and scheduling, a different setting or a more medically integrated program may be a safer, less stressful fit. In short, Hope Network shines as a rehab-focused environment, less so as a long-term custodial care solution with robust medical continuity.

The core pros - exceptional therapists, a caring and motivating staff, and a community that feels like a second family - often offset a great deal for those whose recovery benefits from intensive rehabilitation. When the goals are to relearn mobility, speech, and daily tasks after a traumatic event, the therapeutic momentum is tangible, and the encouragement from therapists can propel patients toward milestones that might seem out of reach. The presence of knowledgeable clinicians who treat residents with respect and genuine concern helps sustain progress even on days when motivation flags. This combination makes Hope Network a compelling choice for the rehab phase of recovery.

However, the main cons repeatedly described by families cannot be ignored, because they directly affect safety, daily living, and overall experience. Frontline medical staff gaps - limited on-site nursing visibility, inconsistent use of specialized equipment, and delays in obtaining essential supplies - undercut the sense of security that a recovering patient needs. Concrete examples include unfamiliarity with a GJ tube, delayed or missing devices like splints and braces, a broken commode chair, and furniture or equipment not matched to the resident's size. Coupled with scheduling lapses, unfulfilled referrals, and the impression that administrative tasks overshadow patient care, these issues create a frustrating friction that can erode trust during a vulnerable recovery period.

Communication shortfalls and episodic staffing challenges amplify the concerns. When case management stalls or shifts struggle with urgent tasks, families end up shouldering more of the logistics, such as procuring briefs or wipes themselves or navigating unclear care plans. The unease is intensified by reports that guardianship and power of attorney sometimes receive more attention than immediate patient needs. For families, this translates into a trial-and-error experience rather than a predictable care pathway, which may be tolerable for a short rehab stint but becomes untenable for long-term plans or for residents with complex medical needs.

For families pressing ahead with Hope Network, the practical path is clear. Insist on a concrete plan for medical oversight: confirm a reliable on-site nursing schedule, clarify who handles orders for medical equipment, and establish a dependable supply chain with explicit timelines. Demand transparent, regular communication channels between therapists, case managers, nurses, and families, with timely updates on appointments and referrals. Define expectations around guardianship discussions and ensure that patient-care priorities drive every scheduling decision. If these safeguards are in place, the rehab potential can be realized with confidence.

Ultimately, Hope Network Oakwood stands out for those whose priority is high-quality rehabilitation delivered in a compassionate, engaging environment. It is less well-suited for residents who require constant medical supervision, flawless administrative execution, and uninterrupted access to timely equipment and supports. For families who can align the expectations with the realities - leveraging the strong therapy program while supplementing with additional medical oversight or alternative residential options - the choice offers meaningful gains in function and quality of life. The facility can be a transformative step in recovery, provided the care plan is anchored by reliable medical and administrative reliability.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Capital City (7 miles away) Capital City (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hope Network Oakwood Residential Services in East Lansing, MI is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy delicious meals in the dining room, which caters to special dietary restrictions. The apartments are fully furnished, allowing residents to move in seamlessly without the hassle of buying furniture. The community also boasts a beautiful garden and outdoor space for residents to relax and enjoy nature.

Housekeeping services are provided to maintain cleanliness and orderliness within each apartment. Additionally, move-in coordination is offered to make the transition process as smooth as possible for new residents.

For connectivity, telephone and Wi-Fi/high-speed internet services are available throughout the community, keeping residents connected with their loved ones and enabling them to stay up-to-date with news and entertainment.

The compassionate staff at Hope Network Oakwood Residential Services are trained to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. They also facilitate coordination with health care providers for any healthcare needs or concerns.

The community supports individuals with diabetes by offering diabetes diet plans tailored to their specific requirements. Expert chefs prepare delicious meals that meet special dietary restrictions for all residents.

Transportation arrangements are made for medical appointments ensuring that residents have access to necessary healthcare services conveniently. Transportation is also available for scheduled activities outside the community.

Hope Network Oakwood Residential Services is surrounded by numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to various social activities and amenities within their local area.

With its array of amenities and comprehensive care services provided by a dedicated staff team, Hope Network Oakwood Residential Services offers a comfortable and supportive environment where seniors can thrive while receiving the assistance they need.

Nearby Places of Interest

Restaurants

  • Red Cedar Spirits (0.1 miles)
  • Fiesta Charra (0.2 miles)
  • Tasty Twist (1.5 miles)
  • Reno's East (1.6 miles)
  • Five Guys Burgers & Fries (1.7 miles)
  • Peanut Barrel Restaurant (1.7 miles)
  • Leo's Coney Island (1.8 miles)

Physicians

  • Katranji Reconstructive Surgery Institute (0.1 miles)
  • Katranji Hand Center (0.1 miles)
  • Ralph A. Harvey, MD (0.8 miles)
  • Neurofeedback of East Lansing (1.5 miles)
  • Mark D Lebeda (1.6 miles)
  • Ahmed Sufyan, MD (1.6 miles)
  • Mid-Michigan Ear Nose And Throat P.C. (1.6 miles)

Places of Worship

  • Ascension Lutheran Church (0.2 miles)
  • University Reformed Church (1.8 miles)
  • Faith Lutheran Church (3.2 miles)

Parks

  • Hidden River Park (0.7 miles)
  • Patriarche Park (1.1 miles)
  • Lake Lansing Park South (2.2 miles)

Cafes

  • Starbucks (1.5 miles)
  • Starbucks (1.8 miles)
  • Foster Coffee Company (1.9 miles)
  • Chapelure (2.1 miles)
  • Koi Tea (2.1 miles)
  • Biggby Coffee (2.6 miles)
  • Starbucks (2.6 miles)

Pharmacies

  • Health Mart Pharmacy (1.6 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.2 miles)
  • Msu Pharmacy (2.3 miles)
  • Meijer Pharmacy (2.6 miles)

Transportation

  • Amtrak (3 miles)

Theaters

  • NCG Eastwood Cinemas (3.4 miles)

Frequently Asked Questions

Where is Hope Network Oakwood Residential Services?

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