Beacon Home At Red Mill

51721 Red Mill Road, Dowagiac, MI 49047

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
62
4 stars
12
3 stars
2
2 stars
2
1 stars
22

Assisted Living

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    Overall Review of Beacon Home At Red Mill

    Pros

    • pro Beacon Specialized Living is described as a great company that continually improves its training.
    • pro The Beacon team makes a huge difference and provides constant support to residents to ensure the best care.
    • pro Beacon offers a warm, supportive environment with professional and genuinely caring staff.
    • pro The staff at Beacon are kind, friendly, and helpful, and residents look forward to interactions with them.
    • pro Beacon welcomes new employees like family and supports their success.
    • pro The Keystone program at Beacon provides individuals with an incredible opportunity for creativity and self-expression in a safe space.
    • pro The WI East home managers are troopers who maintain high-quality resident care through transitions.
    • pro Beacon is a safe, positive workplace that promotes growth and compassionate care.

    Cons

    • pro The Clio location reportedly has frequent police presence due to fights, blocking access, and creating disruption for residents.
    • pro The workplace is described as very disorganized, under-staffed on night shifts, and unsafe to work 12.5 hours alone.
    • pro Uniforms and mandatory badges are not provided in a timely manner, and driving tests are not completed as promised.
    • pro A resident states they hate the place due to constant drama and frequent rights calls.
    • pro The Otsego facility is criticized for lacking specialized staff, relying on police, and having poor sanitation with a persistent urine smell.
    • pro Reviewers claim staff are unprofessional, illiterate, and disorganized, with a lack of listening and follow-through.
    • pro A wife of a former resident alleges horrible treatment - yelling, swearing, rights restrictions, and eventual expulsion.
    • pro A resident notes mishandling of animal policies, loss of money, and unfair expulsion.
    • pro The Washburn home is described as dirty and poorly maintained, with unresponsive leadership and unmet diet concerns.
    • pro It is claimed that a deaf resident died due to inadequate interpreter services.

    Review

    Across a wide set of locations and experiences, Beacon Specialized Living emerges in these reviews as a company that some people greatly value for its caring approach and opportunities to grow, while others highlight significant problems that affect safety, organization, and day-to-day life for residents and staff. On the positive side, many reviewers describe Beacon as a warm, supportive place where residents thrive because staff are genuinely kind, patient, and committed. They point to meaningful interactions, personal connections, and the sense that the organization is investing in training, teamwork, and the overall well-being of the people it serves. Several accounts celebrate a culture of care, with staff praising their coworkers, managers, and the sense that Beacon can be a launching pad for careers in health care and supporting roles.

    In these reminders of Beacon's mission, there are vivid tributes to transformation and growth. One reviewer speaks of Beacon "transforming" both staff and residents by providing new techniques, strong support, and the best care possible. Others talk about a warm, family-like welcome and a workplace where colleagues rally to support one another. The Keystone program is highlighted as an especially promising avenue for residents to express themselves creatively, and several staff members describe how the work environment helps them develop professionally while staying focused on Residents' needs. The sentiment frequently surfaces that Beacon can be a place where you feel you are making a real difference, with residents who respond positively to compassionate, attentive care and to staff who listen and engage with them as individuals.

    Yet, the same set of reviews paints a contrasting reality in many locations, with persistent concerns about safety, staffing, and organizational clarity. A recurring theme is under-staffing, especially on night shifts, where one worker may be responsible for several clients with a range of disabilities. The practical implications of this are troubling: concerns about safety when working alone for long shifts, insufficient support for staff who are trying to manage complex needs, and worries about the quality of care when coverage is thin. Reviewers also flag operational gaps - such as delays in providing uniforms or mandatory badges, and driving tests that aren't completed as required - factors that contribute to a sense of disorganization and undermine confidence in system-wide reliability.

    Several accounts describe broader management and facility challenges that undermine the positive experiences many staff and residents otherwise report. There are references to transitions in leadership and management across regions, changing systems, and a sense that communication and accountability can wander during these periods. Facilities are described as not always meeting basic maintenance expectations, with mentions of unkempt environments, maintenance lapses, and inconsistent supervision. These factors feed into a perception that, beyond the personal warmth of individual caregivers, the institution sometimes struggles to provide a consistently safe, well-run environment.

    There are particularly serious allegations and experiences voiced within the reviews. Some reviewers recount traumatic, high-stakes situations, including claims of inadequate interpreter services for a deaf resident that allegedly contributed to a life-ending situation, and mentions of resistance to acknowledging wrongdoing when confronted with questions of care and communication. Another review describes a home where maintenance and daily operations appeared to be neglected, with obvious cleanliness and safety concerns, and staff described as subs or not sufficiently in charge. In some narratives, families report feeling that residents' rights and dignity were not prioritized, including stories about being asked to leave or being denied basic services or accommodations, with money concerns raised about funds set aside for outings not being refunded when residents were moved or discharged.

    A subset of reviews focuses on the lived experience from the resident or family perspective, including complaints about a lack of recognition for residents' needs, and about a culture of drama and excessive rights calls that make everyday life feel constraining or punitive. In one account, a resident describes repeated "rights calls" and a sense that the environment is not specialized to meet individualized needs, with references to the decision to involve police or to move residents to other facilities. There are also emotional testimonies from family members and residents about feeling misled or constrained, and about watching a loved one progress significantly when removed from the Beacon setting. These stories contrast sharply with the more optimistic portrayals and underscore the complexity and variability of experiences across locations.

    Taken together, the reviews present Beacon Specialized Living as a company capable of extraordinary warmth, growth, and meaningful care, while also facing substantial and urgent challenges in safety, staffing, and organizational coherence. The positive accounts emphasize compassionate, engaged staff, opportunities for professional development, and programs that empower residents to express themselves and build trust. The negative or critical accounts draw attention to safety risks associated with under-staffing, inconsistent policy enforcement, maintenance failures, and disputes over resident rights and adequate services. For families considering Beacon, the message across these narratives is not a simple endorsement or rejection; it is a call to look closely at the specific location, to ask pointed questions about staffing levels, safety protocols, interpreter services, maintenance standards, and the clarity of management. For current and prospective employees, the reviews highlight both the potential for a rewarding, person-centered career and the importance of advocating for proper staffing, training, and organizational support to ensure that care remains safe, consistent, and respectful for every resident.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Beacon Home at Red Mill is an assisted living community located in Dowagiac, MI. This community provides a comfortable and supportive environment for older adults who require assistance with daily activities.

    Residents at Beacon Home at Red Mill can enjoy a range of amenities to enhance their quality of life. These amenities include a spacious dining room where nutritious meals are prepared and served, ensuring that residents have access to delicious food that meets their dietary restrictions. The community is also fully furnished, allowing residents to move in effortlessly and feel at home right away. The outdoor space provides a beautiful garden area where residents can relax and enjoy the fresh air.

    Housekeeping services are available to ensure that the living spaces are clean and well-maintained. Additionally, move-in coordination is provided to make the transition as smooth as possible for new residents. Wi-Fi/high-speed internet and telephone services are also available, keeping residents connected with their loved ones.

    Care services offered at Beacon Home at Red Mill focus on assisting with activities of daily living. Trained staff members provide support with bathing, dressing, and transfers whenever necessary. The community also coordinates with health care providers to ensure that residents receive appropriate medical attention as needed. Diabetes diets can be accommodated, and medication management is available to ensure that residents stay on top of their prescribed medications.

    Transportation arrangements for medical appointments are provided by the community to alleviate the stress of organizing transportation independently.

    In terms of nearby facilities, there are several options conveniently located near Beacon Home at Red Mill. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all within close proximity.

    Overall, Beacon Home at Red Mill offers a welcoming and supportive environment where older adults can receive personalized care while enjoying a range of amenities designed to enhance their well-being and comfort.

    Nearby Places of Interest

    Physicians

    • Advanced Practice Integrated Health Staffing (1.8 miles)
    • Borgess Lee Walk In Clinic (4.3 miles)
    • Borgess Lee Medical Group-Family Practice (4.3 miles)
    • Lee Immediate Medical Care (4.3 miles)
    • Darr & Associates (4.3 miles)
    • Borgess-Lee Medical Group (4.5 miles)
    • Bronson LakeView Family Care - Decatur (8.3 miles)

    Places of Worship

    • Victory Tabernacle Dowagiac Michigan (3.8 miles)
    • First Christian Church (4.2 miles)
    • St Vincent De Paul Society (4.2 miles)
    • Liberty Chapel (4.3 miles)
    • General Conference Of Seventh-Day Adventists (4.6 miles)
    • Faith Fellowship Seventh Day Adventist Church (4.6 miles)
    • New Life Faith Baptist Church (4.9 miles)

    Restaurants

    • McDonald's (4.3 miles)
    • Lakeview Inn (4.3 miles)
    • SweetThangs Cafe (4.3 miles)
    • Wood Fire Trattoria (4.4 miles)
    • Wounded Minnow Saloon (4.5 miles)
    • Dockside Dan's (4.8 miles)
    • The Strand (4.8 miles)

    Pharmacies

    • Rite Aid (4.3 miles)
    • Family Fair Supermarkets (4.5 miles)
    • Family Fare Supermarkets (4.5 miles)
    • Rite Aid (10.9 miles)
    • Rite Aid (11.4 miles)
    • Good Neighbor Pharmacy (12.2 miles)
    • Main Street Pharmacy & Gifts (12.2 miles)

    Transportation

    • Lee Memorial Hospital Heliport (4.3 miles)
    • Natural Instincts Outdoor Emporium (10.6 miles)
    • Watervliet Municipal Airport (12.7 miles)
    • Andrews University Airpark (13.8 miles)

    Hospitals

    • Borgess-Lee Memorial Hospital (4.3 miles)
    • Woodlands Behavioral (11.3 miles)
    • Community Hospital Watervliet (11.6 miles)
    • Lakeland Hospital Watervliet-ER (11.7 miles)
    • Fresenius Medical Care (11.8 miles)
    • Lakeland Hospitals At Niles (12.9 miles)
    • Hospitals at Lakelane (13.2 miles)

    Cafes

    • The Baker's Rhapsody (4.4 miles)
    • Broadway Cafe (10.9 miles)

    Parks

    • Rudy Park (4.5 miles)
    • Fred Russ Forest Park (7.7 miles)
    • Love Creek Nature Center (11.2 miles)
    • Wolf's Prairie Park (13.1 miles)

    Frequently Asked Questions

    Where is Beacon Home At Red Mill?

    Nearby Communities

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