Clara's House II
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7415 Dexter Pinckney Road, Dexter, MI 48130
For more information about senior living options: (844) 490-3973
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Families describe Clara's House as a place where their loved ones with dementia often found clean rooms, regular contact with other residents, and attentive care that helped them feel comfortable and supported. One family shared that their mom had moved to Clara's House after a year at another facility where each urinary tract infection was a constant fear. They arrived in May, stayed for 18 months, and during that time their mom did not have a single UTI. They emphasized that she was kept very clean and comfortable, even though the dementia was hard to watch at times. The family expressed deep thanks to the staff for helping their mom - and the wider family - throughout that difficult journey.
From a different angle, a Senior Placement company that referred a resident to Clara's House recounted a dispute over payment. The arrangement included a contract where the facility's representative, Jody, agreed to pay a referral fee for the resident. According to the referral company, Jody did not pay and avoided phone calls, which undermined the business model on which they rely. The reviewer stated that, as a result, they developed doubts about Jody's values, honesty, and character, and advised other referral companies and families to be cautious about working with her, noting that the referral service itself is free to families they assist.
Several reviewers focused on positive day-to-day experiences at the facility. One family described the care as "great," noting that their grandmother lived there and was consistently clean, appeared happy, and could often be found in the living room engaging with others. That family said they would recommend Clara's House for anyone seeking adult foster care services. Another review highlighted gratitude when a grandmother from Venezuela with dementia received help through Jodi in finding an option that fit their family's needs, describing the service and environment as being very good.
Yet another set of reviews contained strong alarms about serious concerns. One reviewer wrote that Clara's House was "definitely not a place" they would want a loved one to be, and they recounted witnessing the owner repeatedly hitting a resident on the head and pushing her into a wall. They also reported overhearing discussions about giving a resident edible substances that were not prescribed by the resident's doctor, with the reviewers noting that the state was contacted but no actions were reported as taken. This account prompted the reviewer to feel compelled to speak up on behalf of the residents.
On a more positive note, a family member praised the care provided by Jody and her staff for a husband's father, saying they consistently went above and beyond in their care and concern. They observed clear involvement and investment from Jody in what was best for her residents, which left a lasting impression of dedication and attentiveness to individual needs.
Continuing the thread of care quality, another reviewer stated that their mother had lived at Clara's House for five years despite severe dementia, and that the staff and owner were patient and provided exceptional care. In a separate testimonial, a family member reported that their mother had been at Clara's House for four years, had dementia, and previously suffered frequent UTIs, which had ceased since moving to the home. They described a more relaxed, home-like environment compared to a larger retirement community, and they expressed great satisfaction by giving a five-star rating.
In a particularly troubling closing account, a grandma stayed at Clara's House for a period during which she was reported to have been kept in a medical chair for most of the day. The family confronted the owner about the situation, but they felt no meaningful changes occurred, and concerns were amplified by another troubling issue: the owner's daughter was allowed to have a boyfriend stay the night at the facility, which family members found inappropriate. The reviewer described a serious incident in which their grandma broke her pelvis while in Clara's House care and claimed they received no explanation about how or when it happened. They asserted that the state told the owner to hire an extra staff member, but this did not happen, leaving the patients at a disadvantage. When confronted, the owner allegedly told the family, "I'm a b - ch and I'll always be a b - ch." Based on this account, the reviewer concluded that they do not recommend Clara's House.
Taken together, the reviews present a broad spectrum of experiences. Some families celebrate Clara's House for the steady, compassionate care their loved ones received, noting improvements in health stability, happiness, and daily comfort. Others raise serious concerns about safety, professionalism, and governance, describing incidents they believe require stronger oversight and accountability. The recurring themes include the importance of clean, comfortable environments; the value of attentive staff and engaged ownership; and the critical need for transparent, appropriately regulated care - especially for residents with advanced dementia.
Clara's House II, located in the charming town of Dexter, MI, offers a warm and welcoming assisted living community designed to provide comfort, support, and a vibrant lifestyle for its residents. This fully furnished facility features a spacious dining room where delicious meals are served, accommodating special dietary restrictions and promoting optimal health.
Residents can enjoy the peaceful outdoor spaces and beautiful gardens that enhance the serene environment of Clara's House II. With dedicated housekeeping services and move-in coordination, every detail is taken care of to ensure a seamless transition into this cozy haven.
Clara's House II prioritizes individual care with comprehensive support services. Trained staff assist residents with activities of daily living—such as bathing, dressing, and transfers—while also coordinating with healthcare providers for ongoing medical needs. Special attention is given to meal preparation and service tailored to specific dietary requirements. Additionally, transportation arrangements for medical appointments make accessing necessary care easy and stress-free.
Engagement is key at Clara's House II; residents can participate in scheduled daily activities designed to foster socialization and enrichment. The community is conveniently located near three parks, three pharmacies, three physicians' offices, and five restaurants, ensuring that everything you need is just moments away.
With amenities such as Wi-Fi/high-speed internet and telephone services available for communication with loved ones, Clara's House II offers an ideal blend of independence within a supportive community setting. Here, residents can truly thrive while enjoying their golden years surrounded by caring staff and lasting friendships.
Clara's House II is located at 7415 Dexter Pinckney Road, Dexter, MI 48130 in Washtenaw County, Michigan
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