Regency At Whitmore Lake
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8633 North Main Street, Whitmore Lake, MI 48189
For more information about senior living options: (844) 490-3973
The care team consistently demonstrates a high level of commitment and excellence. Meghan Henning is very knowledgeable, a great representative for Regency. The management staff is amazing; they always go above and beyond. The staff is so friendly and helpful. The service is great, the staff is hardworking, and it's family-friendly. Very nice, clean, and pleasant. Meghan is fabulous! A great place to bring your loved ones; caring staff and lots of activities to enjoy! The Regency of Whitmore Lake has been a great place; all of the staff are welcoming.
One reviewer claimed the facility is disgusting and should be shut down, citing a horrible smell, unfriendly staff, and neglect with poor communication that led to a grandmother's death. Another reviewer described the place as horrible, noting residents were not cared for, there was insufficient staff, and management seemed money-driven. A reviewer warned not to send loved ones there, recounting staff yelling at residents, meals being denied, and bedding and bathrooms left dirty. A reviewer called it a horrible, disgusting facility that did not treat residents with dignity, with beds stained with stool and urine and residents being yelled at. One review claimed nurses ignored doctors' orders, left dirty bandages for days, and caused infections. A reviewer stated weekend staff were from a temp agency and not as attentive, leaving some residents under cared for.Regency at Whitmore Lake is best suited for families seeking a warm, people-first community where attentive caregiving and an active, resident-centered culture are the core. This is a place that tends to attract rehab and long-term residents who benefit from personable staff, clear communication, and a visible investment in daily activities and social engagement. The most consistent praise centers on the care team's dedication, approachable management, and a welcoming atmosphere where admissions and Medicaid navigation are handled with patience and practical know-how. For families who value a tight-knit environment, friendly faces, and ongoing interaction with staff who know residents by name, Regency often checks the right boxes.
Conversely, alternatives should be on the radar for families prioritizing unwavering staffing consistency and flawless medical oversight across all shifts, especially for residents with complex or highly specialized needs. Several reviews flag serious, even life-impacting lapses that appear to occur in moments of strain - weekend coverage, rapid turnover, or gaps in communication and care plans. If a senior requires near-constant nurse attention, tightly controlled wound and nutrition management, or a memory-care environment with enhanced safety features, exploring other options may be prudent. In short, those with very high risk tolerance for episodic lapses or with histories of unmet medical orders should undertake a thorough search beyond this community.
The strongest pros - staff engagement, proactive management, and a robust admissions/financial assistance process - tend to offset many of the facility's more modest drawbacks. The care team is repeatedly described as compassionate, knowledgeable, and responsive, with particular appreciation for Meghan in admissions and Jamie K. for Medicaid guidance. Families repeatedly applaud the warmth of a leadership group that addresses concerns quickly and treats residents as individuals, not numbers. The atmosphere feels personal and family-friendly, and housekeeping and daily operations are frequently praised as clean, orderly, and courteous. When care needs are met with consistent attention, these attributes can meaningfully improve quality of life and satisfaction for residents and families alike.
Equally important is the facility's emphasis on activities, engagement, and social connection. An attentive activities director and regular resident-centered programming help keep people involved, while therapy teams can deliver meaningful rehab outcomes that reduce hospital readmissions and restore function. The sense that residents are included in planned events, along with recognition of veterans and other meaningful rituals, contributes to a more dignified, connected living experience. For families seeking a community where life continues with purpose and joy - even when medical needs are present - these strengths can be decisive in offsetting concerns about routine administrative bottlenecks or occasional service lapses.
Yet the negative voices cannot be dismissed, and they weigh heavily in the decision calculus. Reported issues range from serious neglect and improper meal and medication administration to odorous conditions, inconsistent weekend staffing, and gaps in housekeeping or room maintenance. While many reviews celebrate consistent, high-quality care, these stark accounts demand caution. Prospective residents should not assume that every shift mirrors the positive experiences described; instead, verify current practice with a candid tour, speak with multiple staff members, and request recent care plans, wound-care protocols, and dietary oversight documentation. Investigate the facility's track record with state surveys and formal complaints to gauge whether notable problems have been resolved.
In the end, Regency at Whitmore Lake offers a practical, people-centered option for rehab and long-term care where families value accessible management, strong admissions support, and an active, engaging living environment. It can be an excellent fit for residents who respond to a caring, community-oriented setting and who are comfortable participating in ongoing care planning and family involvement. For those who cannot tolerate potential gaps in weekend staffing, or who require highly specialized medical oversight with consistent, flawless execution, exploring alternatives is wise. The recommended approach is a thorough, current fact-finding mission: tour with questions for Meghan, Jamie K, and Olivia, review current care plans and dietary protocols, and verify staffing patterns and recent QA outcomes before making a final commitment.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency at Whitmore Lake is an assisted living community located in Whitmore Lake, MI. Our community offers a wide range of amenities and care services to meet the needs and preferences of our residents.
Amenities at Regency at Whitmore Lake include a beauty salon, allowing residents to indulge in some pampering and self-care. Residents can also enjoy cable or satellite TV in the comfort of their own fully furnished apartments. We provide community operated transportation for residents' convenience, whether it's for social outings or errands. Our computer center allows residents to stay connected with loved ones and engage in online activities.
We offer restaurant-style dining in our elegant dining room, where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer a more casual setting, we have a small library and gaming room where residents can relax and unwind. Our outdoor space provides opportunities for walking, gardening, or simply enjoying nature.
At Regency at Whitmore Lake, we prioritize the well-being of our residents. Therefore, we provide housekeeping services to ensure that their living spaces are clean and comfortable. Each apartment has a kitchenette for those who wish to prepare light meals or snacks. Additionally, we offer move-in coordination services to help ease the transition into our community.
Our care services include 24-hour call system and supervision to ensure the safety and security of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers as needed. We also offer medication management for those who require assistance with their medications.
For those with special dietary restrictions such as diabetes diet or other dietary needs, our culinary team is able to accommodate them. We have a mental wellness program in place to support the emotional well-being of our residents.
We understand that transportation is important for medical appointments and non-medical outings alike. Therefore, we arrange transportation for doctors appointments as well as other errands or social events. Our wellness center promotes the physical well-being of our residents, while Wi-Fi/high-speed internet ensures they can stay connected and engage in online activities.
In terms of nearby amenities, Regency at Whitmore Lake is conveniently located near parks, pharmacies, physicians, and restaurants. Our community offers a variety of activities to keep residents entertained and engaged, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
At Regency at Whitmore Lake, we strive to provide a comfortable and enriching assisted living experience for our residents.
Regency At Whitmore Lake is located at 8633 North Main Street, Whitmore Lake, MI 48189 in Washtenaw County, Michigan
Regency At Whitmore Lake on seniors.fyi includes 12 photos including images showing dining, windows, interior, outdoor, decor, entrance, architecture, porch, and more.
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