Regency At Whitmore Lake
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8633 North Main Street, Whitmore Lake, MI 48189
For more information about senior living options: (844) 490-3973
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The care team consistently demonstrates a high level of commitment and excellence. Meghan Henning is very knowledgeable and a great representative for Regency. The management staff is amazing and goes above and beyond. The housekeeping staff do a good job and make residents feel comfortable. The staff are friendly and helpful. Meghan is fabulous. It is a great place to bring loved ones, with caring staff and many activities. The therapy team helped residents get back on their feet so they could return home. Meghan, the admissions director, goes above and beyond. Jamie K explains Medicaid clearly and is very helpful. Olivia Haas, the activities director, handles all activities and is a pleasure to work with. The home is warm and welcoming, and the staff truly cares about each resident. The staff is amazing, knowledgeable, and kind. The facility regularly offers fun and engaging activities and recognizes veterans. Regency at Whitmore Lake is a great place with welcoming staff.
A reviewer stated that the facility is disgusting and should be shut down, citing a horrible smell, unfriendly staff, neglect, and poor communication. A reviewer claimed staff yelled at residents, a plate with flies was served, the resident never received dinner, bedding was not changed, and the bathroom was dirty and never cleaned. A reviewer described the place as horrible, noting there is not enough staff to properly care for residents and alleging that management is focused on money. A reviewer urged others not to send loved ones there, reporting neglect, ignored medical orders, inappropriate meals, and serious care lapses leading to bedsores, dehydration, and malnutrition. A reviewer criticized weekend staffing, noting it relied on temporary agency workers and resulted in inadequate care.Regency at Whitmore Lake presents as a community that many families describe as warm, welcoming, and fundamentally focused on people. Across numerous reviews, visitors consistently highlight the center's pleasant atmosphere and a sense that the place is run by individuals who genuinely care. The building itself is repeatedly called nice and clean, with residents and families noting that the environment feels comfortable and inviting. Even when upgrades are mentioned, the prevailing impression is that the culture and relationships inside matter most to those who live and visit there.
A central thread throughout the feedback is the high level of commitment and excellence shown by the care team. Families describe CNAs, nurses, and therapists as caring, attentive, and capable, with many pointing to specific individuals who make a difference in everyday life. There are frequent reminders of staff who are not only skilled but also personable - humor, warmth, and compassion are cited as qualities that help residents feel at ease and engaged. The activities program, led by Olivia in particular, is praised for being resident-centered and for regularly offering meaningful, enjoyable opportunities. Veterans' recognition and a structured, engaging activities calendar are noted as nice touchpoints that reinforce a sense of belonging.
Management and admissions are recurring points of pride in the reviews. Several families emphasize that the management staff is amazing, warm, and quick to address issues, often going above and beyond. The admissions team - especially Meghan and Jamie K - receives repeated praise for their knowledge, responsiveness, and care in guiding families through transitions, Medicaid questions, and the logistics of moving a loved one into LTC. The ability to explain complex processes clearly, show empathy during stressful times, and maintain a steady, respectful line of communication is a common and compelling theme. In some notes, Meghan and Jamie are described as essential anchors who help families feel supported during what can be a chaotic period.
Loved ones who have spent time visiting or staying for rehab describe tangible benefits beyond medical care. Several reviews highlight therapists who helped residents regain function and return home, underscoring that rehabilitation services are a strong suit. The care team is frequently lauded for keeping residents safe, comfortable, and engaged, with stories of successful reintegration into daily life and meaningful activities. The facility is portrayed as family-friendly, with staff who make an extra effort to ensure that residents feel included, respected, and well cared for - some residents even receiving personalized touches, such as veterans' plaques, that acknowledge their service and individuality.
However, the narrative is not uniformly positive. A subset of reviewers voices serious concerns, describing experiences that raise alarms about safety, dignity, and quality of care. One account depicts a scene of neglect, poor communication, and a foul smell upon entry, with claims of an unfriendly staff environment and overall deterioration in the resident's well-being. A separate, strongly worded critique asserts that the facility neglected a family member in hospice, outlining failures in feeding, hygiene, mobility, and medical communication, including accusations that care plans and POA directions were not followed and that a hospital-level decline resulted from those lapses. Additional negative anecdotes describe staff yelling at residents, unsanitary conditions, and inconsistent care, particularly on weekends when temp or agency staff were reportedly in use. In one particularly pointed review, the author condemns the facility as unsafe or unfit, calling for shutdown, and attributes financial motives to management in contrast to patient-centered care.
These strongly negative experiences contrast with the more abundant positive testimonials, suggesting variability in care quality and consistency. Several reviewers acknowledge that the Regency is not the most glamorous facility, but they contend that the core of care - professionalism, attentiveness, and compassionate interaction - remains strong and that modifications or staffing shifts can influence daily experiences, especially on weekends. The recurring message from the positive side is that when staff are present, engaged, and well-coordinated, residents thrive, families feel heard, and the facility functions as a supportive home rather than just a medical location. Mixed feedback on weekends and staffing stability underscores that consistency in staffing and administration may be pivotal to sustaining the high standards praised by many.
In summary, Regency at Whitmore Lake appears to be a place where genuine care and community can flourish, largely driven by caring staff, capable admissions personnel, and robust activity programming. Families frequently highlight the interpersonal strengths of specific team members and the overall culture of kindness, respect, and patient-focused attention. Yet the reviews also caution that significant concerns can arise when staffing is inconsistent or when care plans are not followed, with some accounts describing distressing experiences that demand transparent communication and decisive corrective action. The overarching takeaway is a facility with substantial strengths in caring, culture, and family involvement, tempered by realities that invite ongoing vigilance, especially regarding staffing, adherence to care plans, and the safeguarding of resident dignity and safety.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency at Whitmore Lake is an assisted living community located in Whitmore Lake, MI. Our community offers a wide range of amenities and care services to meet the needs and preferences of our residents.
Amenities at Regency at Whitmore Lake include a beauty salon, allowing residents to indulge in some pampering and self-care. Residents can also enjoy cable or satellite TV in the comfort of their own fully furnished apartments. We provide community operated transportation for residents' convenience, whether it's for social outings or errands. Our computer center allows residents to stay connected with loved ones and engage in online activities.
We offer restaurant-style dining in our elegant dining room, where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer a more casual setting, we have a small library and gaming room where residents can relax and unwind. Our outdoor space provides opportunities for walking, gardening, or simply enjoying nature.
At Regency at Whitmore Lake, we prioritize the well-being of our residents. Therefore, we provide housekeeping services to ensure that their living spaces are clean and comfortable. Each apartment has a kitchenette for those who wish to prepare light meals or snacks. Additionally, we offer move-in coordination services to help ease the transition into our community.
Our care services include 24-hour call system and supervision to ensure the safety and security of our residents. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers as needed. We also offer medication management for those who require assistance with their medications.
For those with special dietary restrictions such as diabetes diet or other dietary needs, our culinary team is able to accommodate them. We have a mental wellness program in place to support the emotional well-being of our residents.
We understand that transportation is important for medical appointments and non-medical outings alike. Therefore, we arrange transportation for doctors appointments as well as other errands or social events. Our wellness center promotes the physical well-being of our residents, while Wi-Fi/high-speed internet ensures they can stay connected and engage in online activities.
In terms of nearby amenities, Regency at Whitmore Lake is conveniently located near parks, pharmacies, physicians, and restaurants. Our community offers a variety of activities to keep residents entertained and engaged, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
At Regency at Whitmore Lake, we strive to provide a comfortable and enriching assisted living experience for our residents.
Regency At Whitmore Lake is located at 8633 North Main Street, Whitmore Lake, MI 48189 in Washtenaw County, Michigan
Regency At Whitmore Lake on seniors.fyi includes 12 photos including images showing dining, windows, interior, outdoor, decor, building, entrance, architecture, and more.
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Interior
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