Ashley Court Bldg 3

Pros

• Residents appreciate the friendly and caring staff at Ashley Court of Brighton, who treat them like family.
• The community offers a wide range of engaging activities that keep residents involved and entertained.
• Many families feel comfortable and safe placing their loved ones in Ashley Court, knowing they will receive good care.
• The facility maintains cleanliness and provides a pleasant environment for residents.
• Communication with families is generally positive, with staff keeping them informed about their loved ones' well-being.
• Residents enjoy the social atmosphere, frequently interacting with others in common areas.
• Families are satisfied with the overall value provided by Ashley Court for the cost of care.
• Families recognize the dedicated efforts of the staff in ensuring residents are clean and well-cared for during visits.

Cons

• The staff had no professional medication training, leading to numerous licensing violations and unregulated medications.
• Evening and midnight staff frequently spent time on their cell phones or watching TV instead of conducting regular bed checks.
• There was a lack of documented processes and procedures, resulting in poor onboarding for new staff.
• Jewelry belonging to residents was reported stolen, raising concerns about security.
• Communication with families could be improved as updates often had to be initiated by family members.
• One review described the community as dirty and poorly supervised, with residents being sent back to the wrong rooms by hospice care.
• The facility's common areas were noted as older and had some visible damage, including stained carpets and water damage.
• A resident experienced dissatisfaction with meal quality, which may have been compounded by their dementia condition.

Review

Ashley Court of Brighton has received a spectrum of reviews, revealing both commendable strengths and pressing concerns regarding the quality of care provided to its residents. While many families express satisfaction with the community's overall environment and staff interactions, serious issues related to training, communication, and oversight also emerged from the feedback.

Positive sentiments were prominent among numerous reviewers who praised the facility for its friendly staff and engaging activities. Many families noted that their loved ones felt at home in this smaller, intimate setting, which allowed for a more personable experience compared to larger facilities. Residents often participated in various organized activities such as games, crafts, and outings designed to keep them engaged and active. The rapport between residents and staff was highlighted as a strong point; families appreciated that caregivers treated their loved ones like family members, fostering an atmosphere of respect and compassion.

However, significant criticisms arose concerning training and supervision within the facility. Multiple reviewers expressed alarm over unprofessional medication administration practices, revealing that some staff lacked proper training in medication management. Incidents where residents received inadequate checks during nighttime hours raised serious safety concerns. For example, one reviewer recounted finding their relative in unsanitary conditions due to neglectful bed checks by evening staff focused more on their personal devices than on resident care. This neglect led to situations where patients’ fundamental needs were overlooked until external professionals intervened.

Additionally, several reviews pointed out gaps in the onboarding process for new staff members as well as a lack of documented procedures aimed at ensuring consistent levels of care. Reports of miscommunication—especially regarding medication management—and insufficient follow-ups from healthcare providers contributed to heightened anxiety among families trying to navigate care complexities for their loved ones. Visitors highlighted the need for improved communication channels between facility management and family members, expressing a desire for more proactive outreach from caregivers about updates or changes occurring with their relatives.

Despite these alarming aspects, many families emphasized the overall cleanliness of the facility and noted that various rooms were well-maintained. A clean environment is often indicative of higher standards in caregiving settings. Families shared experiences where they felt reassured about hygiene practices while visiting their loved ones since they appeared well-groomed upon each visit.

The mixed reviews reflect a dual perspective: while Ashley Court offers an array of enriching activities set within a welcoming environment that many residents enjoy, essential aspects related to staff training and supervision require urgent attention. Families found comfort in knowing their loved ones had opportunities for social engagement but voiced concern over whether adequate safety measures were being enforced consistently throughout all shifts.

In summary, Ashley Court of Brighton demonstrates potential as an attractive option for memory care through its engaging atmosphere and dedicated staff relationships with residents; however, it must address critical areas pertaining to professional standards in caregiving practices to genuinely provide peace of mind for families entrusting them with their loved one's care.

This part of Brighton, Michigan offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several healthcare options nearby including Premier Internal Medicine and University of Michigan Health System, residents can access quality medical care easily. The proximity to pharmacies like CVS and Walgreens ensures easy access to medications. In terms of dining options, there are various restaurants such as Leo's Coney Island and Cracker Barrel, offering a variety of dining choices. Additionally, transportation services like Enterprise Rent-A-Car are available for convenience. Overall, this area provides essential services and recreational opportunities such as parks like Kensington Metropolitan Park, making it a suitable option for seniors looking for a vibrant community with accessible resources.

Physicians

• Premier Internal Medicine (0.4 miles)
• Dr MO Pediatric Center (0.4 miles)
• University of Michigan Health System (0.5 miles)
• Allergy Clinic of Livingston Co PC (0.8 miles)
• The Sports Neurology Clinic at The CORE Institute (0.9 miles)
• Paris Asthma and Allergy Centers (1.2 miles)
• SVS Vision Optical Centers (1.7 miles)

Hospitals

• Brighton Health Center (0.5 miles)
• Brighton Medsport (0.5 miles)
• Saint Joseph Mercy Health System (1.8 miles)
• St Joseph Mercy Hospital (1.8 miles)

Theaters

• MJR Brighton Towne Square Digital Cinema 20 (0.5 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• Good Neighbor Pharmacy (1.8 miles)
• Kroger Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (4.8 miles)
• Kroger Pharmacy (5.7 miles)

Restaurants

• Leo's Coney Island (0.6 miles)
• Cracker Barrel (0.8 miles)
• McDonald's (0.8 miles)
• Wendy's (0.9 miles)
• MOD Pizza (0.9 miles)
• Brewery Becker (1.3 miles)
• Bourbons (1.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (0.8 miles)
• Brighton Coffee House and Theater (1.3 miles)
• The Coffee Bean and Tea Leaf (2.6 miles)
• Panera Bread (3.6 miles)
• Biggby Coffee (4.1 miles)
• Tim Hortons (4.5 miles)

Transportation

• Enterprise Rent-A-Car (1.8 miles)

Places of Worship

• St Mary Magdalen Catholic Church (3.4 miles)
• Crossroads Apostolic Church (7.1 miles)

Parks

• Howell City Park (7.6 miles)
• Kensington Metropolitan Park (7.8 miles)