Ashley Court Bldg 2

Pros

• The staff at Ashley Court are described as very friendly, caring, and respectful, taking the time to know residents on a personal level.
• Residents are kept engaged through a variety of activities tailored to their abilities, promoting participation and enjoyment.
• Families appreciate the monthly support group meetings that offer valuable information and an opportunity for sharing experiences.
• Many reviewers noted the clean environment of Ashley Court and praised its lack of unpleasant odors.
• The facility's approach of grouping residents based on their Alzheimer's journey was highlighted as beneficial in reducing confusion.
• Several families mentioned feeling peace of mind knowing that their loved ones were receiving high-quality care from attentive staff members.
• Reviewers expressed gratitude for the open communication between staff and families regarding any changes or needs concerning their loved ones' care.
• The moves into Ashley Court were described positively, with smooth transitions and supportive staff during the adjustment period.
• Various activities available, such as bowling and bingo, allow residents to socialize and have fun together in a community atmosphere.
• Overall experiences at Ashley Court have been favorable enough for many families to recommend it to others seeking memory care facilities for their loved ones.

Cons

• The staff in building 3 received less attention to care compared to building 2, leading to a perceived decline in service quality.
• Food served at the facility was often unappetizing and occasionally served on paper plates, detracting from the overall dining experience.
• There were issues with fill-in workers, particularly on weekends, who were unfriendly and did not provide adequate care.
• A lack of communication between principals and staff resulted in mismanagement of resident needs, including showering responsibilities which were improperly assigned to hospice staff.
• Concerns about the professionalism of medication administration arose due to staff lacking proper training and licensing violations being reported.
• Residents experienced delayed access to care, as staffing shortages led to long waits for assistance and essential services.
• The onboarding process was described as non-existent with no documented procedures in place for new residents.
• Instances of theft were reported, raising serious concerns about safety and trust within the facility.
• Return calls regarding medical evaluations were difficult to obtain, indicating poor communication practices within the facility.

Review

Ashley Court has garnered a variety of reviews from families who have entrusted their loved ones to the care of this memory care facility. The sentiments expressed range from deeply appreciative to extremely critical, and they offer a layered picture of the experience that residents and their families have had while under the facility's care.

For many families, Ashley Court stands out as a welcoming and engaging environment for residents. Multiple reviewers praised the staff for their friendliness, kindness, and attentiveness. Many noted how the staff goes above and beyond to get to know residents personally rather than treating them merely as patients. This relational aspect helps foster a sense of community that is vital in memory care settings. Residents are encouraged to engage in a variety of daily activities tailored to their abilities, which could include everything from bowling to bingo games. Such initiatives not only keep residents active but also promote social interaction among them. Families feel peace of mind knowing that their loved ones are actively participating in enjoyable activities within well-structured surroundings.

Another key point raised in several reviews was the thoughtful layout of Ashley Court's four physical buildings, each designed similarly so that transitioning between them is less disorienting for residents with dementia or Alzheimer’s. Some reviewers specifically highlighted how this arrangement helped reduce confusion during such transitions. This separation by levels of cognitive ability allows for more tailored experiences, as each building caters to the unique needs of its residents based on where they are in their Alzheimer's journey.

However, it would be remiss not to acknowledge the negatives highlighted by other family members regarding staffing issues and overall communication within Ashley Court. The reliance on temporary or fill-in workers has led some families to express concern about consistency in care quality. Instances were shared about staff being unresponsive or lacking proper training; some even reported troubling incidents such as delayed medication administration and inadequate cleanliness standards during certain shifts, hinting at breakdowns in both operational procedures and resident monitoring.

Moreover, there were complaints surrounding communication gaps between permanent staff and those who fill in temporarily. For instance, responsibilities pertaining to personal hygiene were sometimes incorrectly assigned between caregivers and hospice personnel, leading to lapses in essential care routines such as showering or consistent bed checks for vulnerable residents. These types of issues can erode trust between family members and caregivers at Ashley Court, making it imperative that improvements be made swiftly.

Additionally, some reviews indicated dissatisfaction with food quality across different buildings within Ashley Court’s community—particularly noting disparities between buildings two and three—which further complicated perceptions regarding value for money spent on care services provided. This inconsistency prompted suggestions that prospective clients thoroughly research facilities through comprehensive meetings—not just one-on-one sessions with marketing representatives—before making placement decisions.

In conclusion, while there is no denying that Ashley Court has created an inviting atmosphere conducive for memory care with engaging activities and compassionate staff members who strive hard under challenging circumstances, it is equally vital for management to address evident gaps concerning staffing reliability and communication practices among team members if they wish to maintain trust within families seeking quality long-term care solutions for their loved ones experiencing memory-related challenges. Balancing these criticisms with commendations presents an opportunity for improvements that could elevate both resident welfare and family satisfaction significantly moving forward—and ultimately ensure a higher standard remains consistently across all levels of service provided by this facility.

This part of Brighton, Michigan offers a range of amenities and services that may be appealing to seniors looking for a convenient and comfortable place to live. With several reputable physicians, hospitals, pharmacies, and cafes within close proximity, residents have easy access to healthcare services and daily necessities. The area also boasts a variety of dining options, including Leo's Coney Island, Cracker Barrel, and Cafe Becker for those looking to enjoy a meal out. In addition, transportation options such as Enterprise Rent-A-Car provide convenience for getting around the area. Nearby parks like Howell City Park and Kensington Metropolitan Park offer opportunities for leisurely walks or outdoor activities. Overall, this part of Brighton provides a well-rounded community with resources that cater to the needs of seniors looking for a welcoming and supportive environment.

Physicians

• Premier Internal Medicine (0.4 miles)
• Dr MO Pediatric Center (0.4 miles)
• University of Michigan Health System (0.5 miles)
• Allergy Clinic of Livingston Co PC (0.8 miles)
• The Sports Neurology Clinic at The CORE Institute (0.9 miles)
• Paris Asthma and Allergy Centers (1.2 miles)
• SVS Vision Optical Centers (1.7 miles)

Hospitals

• Brighton Health Center (0.5 miles)
• Brighton Medsport (0.5 miles)
• Saint Joseph Mercy Health System (1.8 miles)
• St Joseph Mercy Hospital (1.8 miles)

Theaters

• MJR Brighton Towne Square Digital Cinema 20 (0.5 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• Good Neighbor Pharmacy (1.8 miles)
• Kroger Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walmart Pharmacy (4.8 miles)
• Kroger Pharmacy (5.7 miles)

Restaurants

• Leo's Coney Island (0.6 miles)
• Cracker Barrel (0.8 miles)
• McDonald's (0.8 miles)
• Wendy's (0.9 miles)
• MOD Pizza (0.9 miles)
• Brewery Becker (1.3 miles)
• Bourbons (1.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (0.8 miles)
• Brighton Coffee House and Theater (1.3 miles)
• The Coffee Bean and Tea Leaf (2.6 miles)
• Panera Bread (3.6 miles)
• Biggby Coffee (4.1 miles)
• Tim Hortons (4.5 miles)

Transportation

• Enterprise Rent-A-Car (1.8 miles)

Places of Worship

• St Mary Magdalen Catholic Church (3.4 miles)
• Crossroads Apostolic Church (7.1 miles)

Parks

• Howell City Park (7.6 miles)
• Kensington Metropolitan Park (7.8 miles)