7568 Marshal Road, Dexter, MI 48130
For more information about senior living options: (844) 490-3973
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The staff provided excellent care and consistently went above and beyond for residents. Residents were kept clean, comfortable, and happy at Clara's House. The staff and owner are patient and great with the residents. The grandmother was consistently clean, happy, and social in the living room. The resident has not had UTIs since moving to Clara's House and is more relaxed in the home setting. The environment was described as great with great service.
The owner was witnessed hitting a resident multiple times on the head and pushing her into a wall. The owner discussed giving a resident edibles not prescribed by the doctor, to avoid dealing with her. A resident was kept locked in a medical chair for almost the entire day. The owner lets her daughter's boyfriend stay the night there, which is inappropriate. The grandma broke her pelvis while in Clara's House and there was no explanation given. The owner told a family member, "I'm a b - and I'll always be a b - ." The reviewer would not trust Jody and has doubts about her values, honesty, and character.Clara's House has emerged in these stories as a place that many families deeply value for its warmth, cleanliness, and the way it can feel like a home rather than a clinical setting. Across several personal accounts, loved ones describe a consistently clean environment where residents are seen as individuals with histories and personalities worth honoring. One family recounted a mother who moved in after a year of UTIs at a different facility, and after transferring to Clara's House in May, she lived there for 18 months until her passing without a single UTI. They emphasized that their mom was kept comfortable and well cared for, even though dementia presented its own challenges, noting that she remained mostly happy and engaged, often found in the living room with others. The sentiment from this family was one of gratitude toward the staff for providing care that helped the entire family breathe easier during a difficult time.
Another thread of the narrative comes from a referral service that connected a resident to Clara's House. The placement professional described a professional relationship filled with trust and expectation, entering into a contract with Jody (the owner) that included a promised referral fee. When that payment did not come and calls went unanswered, the reviewer expressed a strong sense of disappointment and concern about Jody's values, honesty, and character. The speaker warned both other referral companies and families to be cautious and to beware, emphasizing that their livelihood relies on fair business practices and timely payments. This account underscores the emotional strain and financial realities that can accompany elder care placement outside the family circle.
There are several accounts that focus on direct, day-to-day experiences that paint Clara's House in a very positive light. Families described consistent evidence of care, cleanliness, and attentiveness. A review highlighted that the resident's grandmother is "always clean," looks happy, and spends time socializing with other residents, reinforcing the perception of Clara's House as a friendly, sociable environment. A parent of a grandchild who had roots in Venezuela expressed heartfelt gratitude that Jodi (the owner) provided a meaningful option to help their family and their grandmother, calling the service and the environment "great." In another thread, a long-term resident's family noted that their mother, who has advanced Alzheimer's, receives exceptional care, and that both the staff and the owner are patient and effective with residents.
The more expansive positive testimony speaks to longevity and stability. One family shared that their mother has lived at Clara's House for five years, with advanced Alzheimer's, and described it as providing exceptional care. The staff and owner were praised for patience and their ability to relate well to residents, highlighting a sense of reliability built over time. Another family member described a four-year tenure for their mother, noting that dementia and frequent UTIs in the past had become a non-issue since moving to Clara's House. They contrasted the experience with a prior "clinical feel" at Chelsea Retirement Community and called Clara's House a five-star experience, suggesting a home-like atmosphere that supports a calmer, more relaxed demeanor for their loved one.
Yet, amid the praise, there are stark, specific, and troubling allegations that cannot be ignored in these conversations. One reviewer claimed to have witnessed the owner physically mistreat a resident - hitting her on the head and pushing her into a wall while asking if she was stupid. The same reviewer reported talk among staff about giving a resident edible substances not prescribed by the doctor, insinuating a willingness to bypass medical oversight to avoid "dealing" with a difficult situation. The state was reportedly contacted, but the reviewer claimed that no actions were taken, which left them feeling compelled to speak up on behalf of the resident. These assertions cast a shadow over Clara's House and raise critical questions about safety, oversight, and ethical practices within the facility.
Another negative account casts a harsher light on the culture and professionalism at Clara's House. The reviewer described a scene in which the grandmother was kept "locked in a medical chair for almost the entire day," and claimed that when they confronted the owner about this treatment, nothing changed even as family members visited to check on care. Additional concerns included the owner allowing her daughter's boyfriend to stay overnight on the premises, which the reviewer found inappropriate. The account further alleged that the grandmother sustained a broken pelvis while in the care of Clara's House, with no clear explanation given about how or when it occurred. The reviewer claimed that the state advised that an extra staff member would be required, but the facility reportedly did not hire anyone, allegedly to the detriment of patients. The confrontation allegedly escalated to a shouted declaration from the owner: "I'm a b - ch and I'll always be a b - ch," a remark that the reviewer described as emblematic of a broader lack of professionalism and basic care. This reviewer ultimately stated that they do not recommend the care facility.
Against these heavier concerns, other voices in the mix offer a counterbalance, describing a pattern of attentiveness and involvement from the owner and staff. Some reviewers noted that the husband of one resident was very happy with the care his father received and observed that Jody and the team consistently went above and beyond in their care and concern. The suggestion is that when the family members witness genuine dedication from staff and leadership, it can reinforce trust and confidence in the care being provided. The contrast between these accounts and the more serious allegations underscores the complexity of evaluating a care facility from outside observers who each bring different interactions and experiences to the table.
In sum, Clara's House emerges in these testimonials as a facility that, for many families, delivers a level of care that enables residents to live with dignity, maintain routine, and stay engaged in communal life. Cleanliness, a home-like atmosphere, and a sense of personalized attention are repeatedly highlighted as strengths that help families sleep a little easier during challenging times. At the same time, serious allegations of abuse, potential medical conduct concerns, and questions about adherence to safety standards cannot be dismissed. The most consistent takeaway is that families considering Clara's House should conduct thorough, multi-faceted due diligence: visit in person, speak with staff and residents, review state inspection records, and trust their own instincts about the environment and leadership. The range of experiences reflected here reminds us that elder care is deeply personal, and the quality of care can vary in ways that profoundly affect the people most important to us.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Claras House 3 is an assisted living community located in Dexter, MI. We offer a wide range of amenities and care services to ensure that our residents have a comfortable and enjoyable living experience.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our staff. The entire facility is fully furnished, providing a cozy and welcoming atmosphere. We also have beautifully landscaped gardens and outdoor spaces where residents can relax and take in the fresh air.
To keep our residents' living spaces clean and organized, we provide housekeeping services. Additionally, our move-in coordination service helps new residents settle in smoothly and seamlessly.
For communication needs, we offer telephone connections as well as Wi-Fi/high-speed internet access throughout the community. This allows residents to stay connected with loved ones or engage in online activities at their convenience.
In terms of care services, we have trained staff available to provide assistance with daily activities such as bathing, dressing, and transfers. Our team also coordinates with health care providers to ensure that all medical needs are properly met. For residents with diabetes or special dietary restrictions, we offer specialized meal options tailored to their needs.
Transportation arrangements for medical purposes are available, including transportation to doctors' appointments. This makes it convenient for residents to access necessary healthcare services.
At Claras House 3, we understand the importance of social engagement and meaningful activities for overall well-being. Therefore, we provide scheduled daily activities that cater to various interests and preferences.
Our location offers convenient access to amenities outside the community as well. There are three cafes nearby for those who enjoy a cup of coffee or tea outside of the community. Two parks nearby provide opportunities for leisurely walks or picnics surrounded by nature. Residents can easily access two pharmacies for any medication needs or other healthcare supplies. There are also four physicians nearby for regular check-ups or consultations. For dining options beyond our community's meals, there are 14 restaurants in close proximity, offering a variety of cuisines to satisfy different tastes.
At Claras House 3, we strive to provide a comfortable and enriching living environment for our residents. We prioritize their physical well-being, social engagement, and overall satisfaction.
Claras House 3 is located at 7568 Marshal Road, Dexter, MI 48130 in Washtenaw County, Michigan
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