Riverfront Oasis

Pros

• The community is described as a safe space and home by residents.
• The staff and management are praised as awesome, professional, and caring.
• Candace Jones is highlighted for excellent customer service and a great personality.
• The community offers frequent events with networking, free food, and a DJ.
• Alexis, Judea, and Raja are considered family by residents.
• The downtown location provides convenient access to freeways and amenities like the people mover.
• The dog community is lively and well-loved, with neighbors knowing dogs by name.

Cons

• Elevators do not work consistently; only one of three operates at a time.
• The parking garage fire left a strong odor that lingered for days.
• The hallway to units smells like urine and there is no documentation on remediation.
• The A/C does not work, units have flooded, and the pool has been closed or appears green.
• The front desk is incompetent and accused of attempting to withhold refunds or charge for issues.
• Packages can be stolen if residents are not there to meet delivery drivers.
• Security gates and access controls are frequently broken and unreliable.
• Referral bonuses are promised but paid only after delays or without clear timing.

Review

Riverfront in Detroit is a place that draws strong, mixed feelings from its residents. On the one hand, there are loud endorsements and a palpable sense of community that people point to as a defining feature. A social-media-driven voice, Raven Farmer, raves about the neighborhood, name-checks Google reviews, and invites neighbors to connect on TikTok and Instagram to show the "true" character of the place. This energy frames Riverfront as a homey, family-like environment where dogs are part of daily life, where the community room hosts job fairs and social events, and where the convenience of the location and the People Mover are repeatedly celebrated. The message is clear: move here, you'll feel at home, and you'll be part of a welcoming, active community.

Within this same tapestry of positivity, there are numerous accounts of real, lived experiences that paint a more nuanced picture. Residents highlight a robust sense of camaraderie: "Alexis, Judea, and Raja are FAMILY," and there is a reputation for generosity and neighborly acts - from dog lovers sharing treats to people who look out for one another during busy days. The dog community is particularly praised, with one writer claiming to know over 50 neighbors and their dogs by name, and even mentioning Rover as a platform where dogs and their caregivers can connect for casual sitting or favors. The dog-friendly vibe is framed not as a side note but as a core part of what makes Riverfront feel alive and social.

The amenities and operational aspects are another pillar of the Riverfront narrative. Residents recount quick responses to work orders and a culture where issues are addressed promptly, sometimes with tangible incentives for inconvenience, such as an Amazon gift card. The Resident Portal App is cited as a convenient channel to report items and track progress. The maintenance team earns particular praise in several notes: Justin in Maintenance is singled out as fast, effective, and thorough, cleaning up after completing tasks and maintaining a high standard. Beyond maintenance, the community environment includes a range of events: networking gatherings, free food, a DJ, and ongoing opportunities to meet neighbors - an overall atmosphere described as vibrant and inclusive despite the demands of daily life in a luxury setting.

Yet, beneath this positive frame lies a substantial amount of firsthand critique about ongoing operational challenges. An updated, subsequent account speaks to a troubling reality: lingering smells in hallways, an elevator system that is frequently compromised, and a sense that communication from the corporate office is inconsistent or slow. There are explicit complaints about a fire incident in the parking garage, prolonged cleanup efforts, and persistent odors that residents say make everyday life less comfortable. The 4th of July event is criticized as a disaster, and there are warnings about delivery drivers and packages going missing when the building's staffing or procedures fail to prevent such problems. In Tower 100 specifically, multiple elevators are described as nonfunctional - one working at a time, or sometimes two if fortune smiles - creating real frustration for residents who must navigate tall buildings with limited elevator access.

There are additional, concrete grievance notes that build a still more complex portrait. The smell of urine in hallways, unaddressed maintenance requests, and a lack of timely documentation for incidents are mentioned alongside reports of A/C failures, flooding in units, and a pool that has remained closed or greens-tinged with algae. Security concerns also surface: doors that lock automatically and a perceived lax approach to gate security, with hints of unauthorized access or "games" around who can enter, leading to worries about safety. Referrals promised by management are described as slow to pay out, leaving residents frustrated at a time when they might already be contending with other maintenance or safety issues. The overall tone in these accounts is that, while Riverfront has strengths, it also presents a real risk of ongoing disruption and financial frustration for tenants who rely on timely service and predictable procedures.

Despite the clear challenges, there are still voices that insist the Riverfront experience can be worth it - especially for those drawn to the downtown location, the immediate access to amenities, and the sense that improvements are ongoing. One long-standing resident notes that the view remains a highlight, that the community has potential to evolve with renovations, and that the overall experience can be transformative when maintenance and management align with tenants' needs. There are also standouts within the team who are repeatedly praised for delivering results, such as Justin in Maintenance, whose responsiveness and work ethic are highlighted as a reason some residents remain committed to renewing leases and weathering the bumps in daily life.

In the end, Riverfront presents a paradox: a place of genuine social vitality, a strong sense of belonging, and abundant conveniences, wrapped around a core of structural and administrative headaches that sometimes feel overwhelming. For some, the positives - community connection, dog-friendly culture, frequent events, and the sheer convenience of city living - outweigh the drawbacks. For others, unresolved issues with elevators, odors, security, and delayed referrals erode the sense of luxury that the property markets itself as offering. Some residents have even gone so far as to re-sign leases multiple times, praising individual staff members and the evolving management team, while others have posted stark cautions about leaving due to recurring problems that disrupt day-to-day life and peace of mind. The reality, as it emerges, is a complex blend: Riverfront can be a welcoming, energetic home with real perks and a strong community, but it also demands patience, persistence, and careful consideration of how much risk one is willing to tolerate in exchange for location, amenities, and social life.

This part of Detroit, Michigan offers a range of amenities and services that would be beneficial for senior living. There are several reputable restaurants, cafes, pharmacies, parks, physicians, places of worship, and hospitals in close proximity, providing easy access to essential needs and recreational activities. The presence of well-known healthcare facilities such as Windsor Regional Hospital and the DMC Heart Hospital indicates quality medical care options within the area. Additionally, the diverse selection of parks and places of worship cater to various interests and spiritual preferences. Overall, this neighborhood appears to be a convenient and supportive environment for seniors looking to settle in a vibrant community with access to necessary resources.

Restaurants

• The Apparatus Room (0.4 miles)
• Lafayette Coney Island (0.6 miles)
• Tap (0.6 miles)
• Grand Trunk Pub (0.6 miles)
• The Brakeman (0.8 miles)
• The Skip (0.8 miles)
• Green Dot Stables (0.8 miles)

Cafes

• The Bean Bar (0.4 miles)
• Tim Hortons (5 miles)
• Qahwah House (6.3 miles)
• Tim Hortons (7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (2.1 miles)
• Shoppers Drug Mart (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Wellwise by Shoppers Drug Mart (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)

Parks

• William G. Milliken State Park and Harbor (1.6 miles)
• Valade Park (2 miles)
• Belle Isle Park (3.5 miles)
• Hemlock Park (6.1 miles)
• Matthew C Patterson Park (6.9 miles)
• Windmill Pointe Park (6.9 miles)
• Palmer Park (7.4 miles)

Physicians

• Windsor Regional Hospital (1.6 miles)
• University Health Center (1.9 miles)
• Childrens Hospital Of Michigan Specialty Center - Detroit (2 miles)
• Michigan Eyecare Institute (6.3 miles)
• Lasalle Community Health Care Centre (7.1 miles)
• Park medical center (8.3 miles)
• Allen Park Family Physicians (9.4 miles)

Places of Worship

• St John's Presbyterian Church (1.7 miles)
• St Charles Church (3.4 miles)
• Masjid Salam (6.1 miles)
• Heritage Park Alliance Church (6.9 miles)

Hospitals

• DMC Heart Hospital (1.8 miles)
• Harper University Hospital (1.9 miles)
• Hudson-Webber Cancer Research (1.9 miles)
• Barbara Ann Karmanos Cancer Institute (1.9 miles)
• Detroit Receiving Hospital (2 miles)
• Hotel-Dieu Grace Healthcare (2.7 miles)
• Hfhs - Main - F4 (3.3 miles)