Detroit Riverfront Oasis

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Detroit Riverfront Oasis Detroit Riverfront Oasis Detroit Riverfront Oasis

Detroit Riverfront Oasis

200 Riverfront Drive, Detroit, MI 48226

For more information about senior living options: (844) 490-3973

3.4 from 100 reviews
5 stars
51
4 stars
7
3 stars
4
2 stars
3
1 stars
35

Assisted Living

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    Overall Review of Detroit Riverfront Oasis

    Pros

    • pro The community is described as a home and a safe space that residents don't want to leave.
    • pro The dog community is lively, with over 50 neighbors and their dogs known by name.
    • pro Staff are caring and proactive, and the management is professional and supportive.
    • pro Leasing staff provide prompt service, with quick work orders and occasional Amazon gift cards for inconveniences.
    • pro There are frequent community events with free food and a DJ, fostering neighbor networking.
    • pro The indoor pool and a 24-hour gym are highlighted amenities.
    • pro The location downtown offers convenient access to freeways and city life.
    • pro Alexis, Judea, and Raja are described as family within the community.
    • pro Riverfront is praised for marina access for boats and jet skis.
    • pro The overall vibe is that Riverfront is a unique, unmatched community in Detroit.

    Cons

    • pro Elevators are consistently down; only one of three works in Tower 100.
    • pro The hallway to units smells like urine, and there is a lack of documentation on elevator entrapment.
    • pro A/C doesn't work and units have flooded multiple times; the pool remains closed and is green.
    • pro Security gates are frequently broken, allowing unauthorized entry.
    • pro Delivery packages are reportedly stolen if recipients aren't there to meet drivers.
    • pro The front desk is described as incompetent and accused of scamming a refund.
    • pro Management is unresponsive with slow or no communication about issues.
    • pro The property is criticized as not living up to luxury, with many negative experiences and poor upkeep.

    Review

    Riverfront in Detroit comes through in reviews as a place that can feel like a dream for some and a daily test for others. On one hand, it is celebrated for its location, its luxury feel, and the sense of community that comes with living in a dense, walkable area with access to a marina, a fitness center, an indoor pool, and a 24-hour gym. Residents describe a neighborhood where you can work from home, network with neighbors at events, and even rely on neighborly dogs to form a casual, friendly vibe. The complex is praised for providing amenities that make it easy to stay in and enjoy the city life at the same time. The "people mover" and the nearby marina are cited as standout conveniences, and several reviews celebrate the ability to stay in the community for groceries, social events, and routine activities without needing to leave the grounds.

    There is also a clear sense of social warmth from some members of the staff and management. People highlight the friendly, family-like atmosphere fostered by certain team members, notably Alexis, Judea, and Raja, who are described as "family" to residents. Candace Jones, listed as assistant manager, earns frequent praise for her personality and customer service, with gratitude expressed for her assistance during the application process. Maintenance is another bright spot in many accounts: Justin is singled out in one notable update for fast, reliable work, and several residents credit prompt or attentive maintenance during their stays. In addition, residents appreciate the Resident Portal as a streamlined way to submit work orders and see issues addressed in a timely fashion, sometimes accompanied by goodwill gestures like gift cards when inconveniences arise. The community's organizers also receive thanks for hosting job fairs, social networking events, free food, and DJs, which makes the property feel lively and connected.

    Yet, the same narrative is deeply layered with serious, recurring complaints that cast long shadows over the positives. Several residents recount severe maintenance and safety issues: elevators that fail or trap residents, and even one report of being stuck after a door handle broke while trying to access floor three and then navigating a hazardous route to reach the parking structure. The most persistent hardware problems include multiple elevators in Tower 100 with only one working at a time, resulting in long wait times and a sense of daily disruption. There are ongoing references to A/C problems and units that flood, plus a pool that has not opened and a hot tub that does not perform as expected. The complex's indoor amenities are valued, but the reliability of those amenities - especially the elevators and climate control - are frequently called into question.

    Odors and cleanliness are another central concern in the negative feedback. A hallway smells like urine, and complaints about ongoing sanitation issues persist in several updates. The smell problem is tied to broader cleanliness and maintenance concerns, including stalled or incomplete cleaning after incidents (such as the remnants of a fire in the parking garage) and inconsistent carpet cleaning. The building's surroundings and common spaces, including the lobby areas and hallways, are repeatedly described as not meeting expectations for a "luxury" environment, with residents contrasting the beauty of the views with the less glamorous realities inside.

    Security and resident safety feature prominently in many critical reviews. Reports describe gate access issues, doors that auto-lock and fee disputes over lock-out charges, and concerns about security staff and response times. Package theft is explicitly mentioned as a risk when delivery drivers are not monitored or coordinated with building staff. Together, these items form a picture of a building where security protocols are supposed to be strong, but residents feel gaps that could affect their daily peace of mind and sense of being cared for by the management team.

    Communication with corporate leadership is another recurring sticking point. Several residents note a lack of timely responses from the corporate office, especially when problems persist across weeks or months - like elevator entrapment documentation requests that go unanswered. While some reviewers argue management has evolved and become more professional, others describe ongoing frustrations with responsiveness, clarity, and follow-through on promises, including how referrals and referral bonuses are handled. This tension between a promising, well-staffed image and inconsistent, delayed communication creates a complex, mixed impression of how the property is managed.

    In the long arc of reviews, the most hopeful elements lie in the community's design and the sense of place - the proximity to downtown Detroit, the marina, the lakefront charm, and the abundance of events that knit residents together. There are glowing endorsements from people who moved specifically for the indoor pool, 24-hour gym, and the overall vibe of a connected, city-centered lifestyle. Some residents have continued to voice loyalty after years in the building, praising major renovations, ongoing improvements, and a management team that has shifted over time but seems to have landed on a capable, caring approach - at least for a segment of residents. The recurring advice to new movers is practical: document everything when you move in, expect some friction with maintenance and scheduling, and lean into the community for social support and networking.

    Ultimately, the overall picture is one of a property that delivers extraordinary benefits on location, amenities, and community energy, while facing consistent, well-documented challenges around maintenance reliability, elevator availability, safety, and responsive management. For potential residents, Riverfront offers a compelling dream - vibrant community life, good access to downtown, and ample opportunities to connect with neighbors and local services. At the same time, it requires a careful reckoning of the risks: aging infrastructure, occasional odors and sanitation concerns, and the potential for delayed responses from the management team. The balance between what the property promises and what residents experience daily appears to hinge on personal tolerance for maintenance variability, the value placed on a strong social ecosystem, and how much weight one gives to assurance of prompt, consistent responses from the leasing and management teams. The neighborhood remains a place that many people choose as home, but it is not without its ongoing struggles and a need for continued attention from leadership to turn the positives into reliably consistent realities.

    Features

    Housing

    • 280 resident community capacity 280 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (17 miles away) Detroit Metropolitan-Wayne County (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Detroit Riverfront Oasis is a premier assisted living community located in the heart of Detroit, MI. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

    For our residents' convenience, we provide a beauty salon on-site where they can pamper themselves with various services. Our fully furnished apartments come with cable or satellite TV, ensuring that residents have access to their favorite shows and entertainment options. We also offer community-operated transportation for ease of mobility.

    Our computer center allows residents to stay connected with loved ones and explore the digital world. The dining room offers restaurant-style dining, where our talented culinary team prepares nutritious and delicious meals to accommodate special dietary restrictions if needed. Residents can also enjoy their meals in the outdoor space or kitchenette in their apartments.

    To promote physical well-being, our fitness room provides exercise equipment for workouts tailored to individual needs. The gaming room is an ideal place for friendly competitions and socialization. For relaxation, residents can stroll through the beautiful garden or spend quiet moments in the small library.

    Our dedicated staff takes care of housekeeping services, ensuring that residents can focus on enjoying life without worrying about chores. Move-in coordination is provided to make transition seamless for new residents.

    We prioritize the health and safety of our residents by offering 24-hour call systems and supervision. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that medications are taken properly. Coordination with health care providers ensures comprehensive care for our residents.

    Transportation arrangement services are provided for both non-medical needs, such as shopping trips or outings, as well as medical appointments.

    Residents will have access to wellness programs focusing on mental well-being and diabetes diets if required. Special dietary restrictions are catered to by our experienced culinary team.

    A variety of activities are offered daily, ranging from fitness programs to planned day trips. Resident-run activities promote socialization and a sense of community. Our concierge services are available to assist residents with any special requests or needs.

    The Detroit Riverfront Oasis benefits from its prime location, with numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals in close proximity to the community.

    At the Detroit Riverfront Oasis, we strive to provide an exceptional assisted living experience that promotes independence, well-being, and a vibrant lifestyle for our residents.

    Nearby Places of Interest

    This area of Detroit, Michigan offers a variety of amenities and services that cater to senior living needs. With several restaurants, cafes, pharmacies, parks, physicians, places of worship, and hospitals in close proximity, residents have easy access to essential services. The neighborhood boasts popular dining options such as The Apparatus Room and Green Dot Stables, as well as healthcare facilities like Windsor Regional Hospital and DMC Heart Hospital. Additionally, the presence of parks such as Belle Isle Park and William G. Milliken State Park provides opportunities for outdoor recreation and leisure activities. Overall, this area presents a convenient and vibrant environment for seniors looking to settle down in Detroit.

    Restaurants

    • The Apparatus Room (0.5 miles)
    • Lafayette Coney Island (0.6 miles)
    • Tap (0.7 miles)
    • Grand Trunk Pub (0.7 miles)
    • Green Dot Stables (0.8 miles)
    • The Brakeman (0.8 miles)
    • The Skip (0.9 miles)

    Cafes

    • The Bean Bar (0.5 miles)
    • Tim Hortons (5 miles)
    • Qahwah House (6.3 miles)
    • Tim Hortons (7.1 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Rite Aid (2.1 miles)
    • Shoppers Drug Mart (2.2 miles)
    • CVS Pharmacy (2.4 miles)
    • Wellwise by Shoppers Drug Mart (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Shoppers Drug Mart (2.7 miles)

    Parks

    • William G. Milliken State Park and Harbor (1.6 miles)
    • Valade Park (2 miles)
    • Belle Isle Park (3.5 miles)
    • Hemlock Park (6 miles)
    • Matthew C Patterson Park (6.9 miles)
    • Windmill Pointe Park (7 miles)
    • Palmer Park (7.4 miles)

    Physicians

    • Windsor Regional Hospital (1.6 miles)
    • University Health Center (2 miles)
    • Childrens Hospital Of Michigan Specialty Center - Detroit (2 miles)
    • Michigan Eyecare Institute (6.2 miles)
    • Lasalle Community Health Care Centre (7 miles)
    • Park medical center (8.2 miles)
    • Allen Park Family Physicians (9.4 miles)

    Places of Worship

    • St John's Presbyterian Church (1.8 miles)
    • St Charles Church (3.5 miles)
    • Masjid Salam (6.1 miles)
    • Heritage Park Alliance Church (6.9 miles)

    Hospitals

    • DMC Heart Hospital (1.8 miles)
    • Harper University Hospital (1.9 miles)
    • Hudson-Webber Cancer Research (2 miles)
    • Barbara Ann Karmanos Cancer Institute (2 miles)
    • Detroit Receiving Hospital (2.1 miles)
    • Hotel-Dieu Grace Healthcare (2.6 miles)
    • Hfhs - Main - F4 (3.3 miles)

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