Oakwood Health Promotions is an assisted living community in Dearborn, MI.
Information last verified:
16351 Rotunda Drive, Dearborn, MI 48120
For more information about senior living options: (866) 208-4318
3.7 from 78 reviews
5 stars
42
4 stars
7
3 stars
7
2 stars
6
1 stars
16
Overall Review of Oakwood Health Promotions
common16 reviews mention this
Staff kindness comes through
Residents and families repeatedly describe staff as friendly, caring, and helpful.
Many reviews focus on staff behavior, with residents and families describing employees as polite, kind, and attentive to daily needs. Several people mention feeling reassured by regular check-ins and consistent help, especially when transitioning between care settings. Reviews also describe staff patience and communication in day-to-day support, along with encouragement to stay engaged through activities. A few reviews also contrast what they experienced upstairs versus other areas, but even those comments often acknowledge helpful individuals.
caveat6 reviews mention this
Understaffing and delays repeat
Some residents and families report understaffing, slow service, and communication gaps.
A recurring concern is that staffing levels can fall behind needs, with mentions of people being overlooked and care taking longer than expected. Several reviews specifically connect limited help to delays in food timing, room cleaning, personal care, or therapy engagement. Communication is another issue, including slow or unorganized updates about daily activities and shift handoffs. Transportation delays also come up for getting to and from the community, which can affect schedules and family experience.
common4 reviews mention this
Food and the café stand out
Reviews frequently praise the community’s café and food.
Multiple reviews describe good food and highlight the café as a draw for residents. Families also mention dining as something their loved ones enjoyed, including getting meals together during visits. The café is described as a casual option that supports social time with others. At least one review also includes a more cautionary view, but overall dining appears repeatedly as a positive experience.
common6 reviews mention this
Activities and amenities keep busy
Residents describe varied activities and a steady stream of outings.
Reviews commonly mention activities, day trips, and scheduled programming, including resident opportunities to engage with others. Families also describe the community as offering many amenities that make it easier to spend time on-site. Outdoor spaces and walking areas are mentioned alongside organized outings and bus rides for shopping and other errands. Some reviews note equipment or communication limitations, but the general theme is that there is enough to do to stay connected.
caveat4 reviews mention this
Memory care gets mixed reports
Experiences in memory care range from deeply positive to very troubling.
A few reviews are strongly supportive of the memory care team, including consistent bathing and gentle, patient communication. Others describe serious concerns tied to the upstairs memory care setting, including a lack of adequate attention and negative treatment during care. There is also an account of the memory care unit being presented as a dementia ward that does not feel appropriately staffed or responsive. Because these accounts differ so much, it’s a theme families appear to weigh carefully.
caveat4 reviews mention this
Grounds and cleanliness vary by review
Cleanliness is described positively in some reviews and negatively in others.
Several reviewers mention a clean facility and attractive areas for relaxing, including outdoor spaces and gardens. At least one review also describes the rehab environment as having unpleasant odors and dirty carpeting. Another account notes the facility exterior and grounds look good, while specific interior areas and upgrades were criticized. Overall, the environment theme depends heavily on which unit and timeframe reviewers experienced.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
332 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Detroit Metropolitan-Wayne County (10 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (1 miles)
CVS Pharmacy (1.4 miles)
Dearborn Fresh Market (1.9 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.5 miles)
Walgreens (3.5 miles)
Rite Aid (3.6 miles)
Hospitals
Beaumont Dearborn Hospital (1.2 miles)
Henry Ford Wyandotte Hospital (6.7 miles)
Hotel-Dieu Grace Healthcare (6.8 miles)
Henry Ford Hospital (7.3 miles)
Henry Ford Health System (7.3 miles)
Hfhs - Main - F4 (7.3 miles)
Hudson-Webber Cancer Research (7.9 miles)
Restaurants
Taco Bell (1.5 miles)
Ford's Garage Dearborn (2.2 miles)
Wendy's (2.3 miles)
McDonald's (3 miles)
Shatila Bakery (3.1 miles)
Hamido Restaurant (3.2 miles)
Station Shawarma (3.3 miles)
Places of Worship
Masjid Salam (1.5 miles)
Church of the Divine Child (4.6 miles)
Physicians
Michigan Eyecare Institute (1.6 miles)
Allen Park Family Physicians (3.2 miles)
Park medical center (3.8 miles)
Ophthalmic Specialists of Michigan - Dearborn Office (4 miles)
Dearborn Obstetrical & Gynecological Assoc PC (4.5 miles)
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332 resident community capacity
Assisted Living
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Detroit Metropolitan-Wayne County (10 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
24/7 care with ADL assistance and medication management; restaurant-style dining and extensive amenities.
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