Westlake Health Campus

Pros

• The staff at Westlake Health Campus is very kind and caring, demonstrating attentiveness to the needs of the residents.
• The facility is clean, updated, and has a warm, homey feel, making it a comfortable environment for residents.
• Residents enjoy a variety of activities such as music performances, arts and exercise games, sing-alongs, and bingo.
• The food served at Westlake Health Campus is generally well-prepared and received positively by many residents.
• Family members appreciate the responsive communication from the staff regarding questions and concerns about their loved ones.
• The spacious assisted living rooms exceed expectations in size and comfort while allowing residents to personalize their space with their own furniture.
• The rehabilitation services at Westlake Health Campus have shown positive outcomes for patients, helping them regain mobility and independence.

Cons

• The facility lacked continuity of care and communication regarding the individual care plans for residents.
• Some staff members were perceived as disrespectful and unhelpful, particularly toward residents with dementia.
• There were complaints about delayed responses to family questions and requests for assistance.
• The facility was criticized for charging extra fees for additional care needs.
• The food options were described as lacking variety, particularly in terms of vegetables.
• Some residents experienced dissatisfaction with the staff's responsiveness to their needs and requests, such as hanging pictures or addressing specific care requirements.

Review

Westlake Health Campus has garnered a range of reviews from residents and their families, reflecting both commendations for its facilities and services as well as critiques regarding the quality of care and management issues. Upon visiting the campus, many observers noted its cleanliness, modern design, and overall pleasant atmosphere. Several reviewers appreciated the spaciousness of the assisted living rooms, which are more akin to studios with designated bathrooms. The staff was frequently mentioned in a positive light, with one resident remarking about a particularly engaging staff member who knew all residents by name and seemed genuinely involved in their daily lives. Amenities such as courtyards, dining areas, and drink stations were highlighted as contributing to a welcoming environment.

Families reported varied experiences concerning the care provided. One positive account emphasized how well staff took care of an elderly resident; meals were satisfactory, activities like music sessions and exercises kept residents engaged, and family communication about health updates was affirmatively noted. A different perspective emerged from another family dealing with specific challenges related to dementia care. After 12 weeks at Westlake Health Campus, they faced significant frustration when informed that their loved one’s needs were too demanding for the facility’s resources. The lack of proactive communication regarding care strategies led to feelings of abandonment for this family.

Concerns over continuity of care surfaced prominently in several reviews. Families expressed desires for clear plans outlining therapy schedules and individual benchmarks for recovery or comfort but found these lacking upon admission to the facility. There were mentions of excellent nurses whose dedication stood out against others perceived as inadequate or unresponsive—a dichotomy that left some families feeling uncertain about whether their loved ones would consistently receive high-quality attention.

Issues regarding food service also sparked mixed feedback among reviewers at Westlake Health Campus. While some residents enjoyed the meal offerings overall—citing good taste—others pointed out that menus tended toward fried foods with insufficient vegetable options available. This prompted calls for improved dietary variety to better meet nutritional needs while promoting healthier eating habits among residents.

While views on amenities such as activities provided were largely positive—highlighting sing-alongs, bingo games, outings, and other social gatherings—the execution sometimes fell short due to staffing shortages or miscommunication between caregivers and families regarding participation eligibility in various events. Some reviewers expressed discomfort with having to frequently remind staff about necessary tasks or items needing attention within resident rooms.

Despite these critiques about management responsiveness or staffing challenges during busy times, many individuals still expressed willingness to recommend Westlake Health Campus under certain conditions—particularly if financial resources are not a limiting factor. The newness of the facility coupled with its scope of activities presented a compelling argument for those considering assisted living options in Commerce yet highlighted systemic issues that could be improved upon after further evaluation from management to ensure all residents receive adequate support tailored specifically to their individual needs.

In conclusion, while Westlake Health Campus shines in terms of physical space and cleanliness—with many praising staff interactions—the reviews present a complex view where personal experiences greatly impact overall satisfaction levels. Families considering this community must weigh both its accolades alongside clearly articulated concerns regarding continuity of care and individualized support services before making decisions impacting their loved ones’ well-being.

This part of Commerce Township, Michigan offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies located within a few miles, access to medications and healthcare is convenient. Additionally, there are multiple hospitals and physicians in the area, providing easy access to medical care. For leisure activities, there are parks nearby for outdoor enjoyment and relaxation. Restaurants ranging from fast food to sit-down dining options are also available for convenient dining choices. The area also offers cafes for socializing or enjoying a quick coffee break. Overall, this part of Commerce Township provides a mix of essential services and recreational options that make it a suitable location for senior living.

Pharmacies

• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.2 miles)
• Rite Aid (5.5 miles)
• Milford Sav-Mor Pharmacy (5.9 miles)

Hospitals

• Huron Valley-Sinai Hospital (1.4 miles)
• Henry Ford West Bloomfield Hospital (6.8 miles)
• Providence Park Hospital (8.8 miles)

Physicians

• Associated Dermatologists of Commerce (1.8 miles)
• Lakes Urgent Care (4.8 miles)
• Eyecare Connection (4.8 miles)
• Kellogg Eye Center Of Milford (5.7 miles)
• Milford Ob/Gyn (5.9 miles)
• OB Office (5.9 miles)
• Personal Health Care (6 miles)

Restaurants

• Sprader's On the Lake (2.1 miles)
• McDonald's (3 miles)
• CJ's Brewing Company (3.6 miles)
• Leo's Coney Island (4.4 miles)
• Subway (4.5 miles)
• Culver's (4.6 miles)
• On The Dunes (4.9 miles)

Parks

• Clara Miller Park (3.7 miles)
• Pontiac Lake Mountain Bike Trail (4.8 miles)
• Wixom Wetlands (5.6 miles)
• Milford Central Park (5.7 miles)
• Karner Farm (5.8 miles)
• Dodge #4 State Park (6.4 miles)
• Liberty Park Playground (8 miles)

Theaters

• MJR Waterford Digital Cinema 16 (4.5 miles)
• Emagine Novi (8.4 miles)

Cafes

• Tim Hortons (6.2 miles)
• Panera Bread (6.3 miles)
• Starbucks (8.2 miles)
• Starbucks (8.3 miles)
• Starbucks (8.4 miles)
• Starbucks (8.5 miles)
• Starbucks (9.1 miles)

Places of Worship

• Brightmoor Christian Church (7.3 miles)