6492 Scenic Pines Ct., Clarkston, MI 48346
For more information about senior living options: (844) 490-3973
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Someone in the facility really cared about the residents. The writer expresses gratitude for the care provided. The writer hopes John is rehired to continue that care.
The reviewer describes customer service as notorious and unhelpful, with calls being hung up on twice. Freedom Adult Foster Care is labeled the worst in the state. It is claimed that Freedom fired the best manager they had. They allege the facility has given wrong medications in the past. They report a resident being lost and later found lying on the ground outside, with staff having no clue. They accuse staff of stealing money from the resident. They state Freedom fired staff who truly cared about the residents.The overall impression from the experience described is one of frustration and disappointment with customer service, described very bluntly as "notorious." The reviewer recalls repeatedly calling for information and having the line drop, noting that they were hung up on twice. The tone conveys ongoing irritation with how interactions with the service side are handled, painting a picture of a company that struggles to provide reliable and respectful communication when a customer is seeking help.
Beyond the communication issues, the reviewer delivers a sweeping negative assessment of Freedom Adult Foster Care, labeling it "the worst in the state." This harsh judgment is connected to a recent management decision - the firing of the best manager they ever had - which the reviewer attributes to poor leadership changes at the organization. The expression of being "very upset" signals that the impact of this personnel move is felt deeply and personally, with a sense that a strong, effective manager was replaced by someone the reviewer views unfavorably.
A significant portion of the concerns centers on the reviewer's step-son, who resides at a facility on Elizabeth Lake Road in Waterford, Michigan. The reviewer alleges serious issues with care that occurred there, including past instances of medication errors. They describe a troubling sequence in which their step-son was allegedly given the wrong medications, raising safety and health concerns about the level of medical oversight and accountability at the home. This claim underscores a fear that the residents' well-being may be compromised through improper medication administration.
Additionally, the reviewer accuses the facility of losing their step-son at one point, followed by a distressing episode of finding him lying on the ground outside the building, with staff reportedly having no clue about his whereabouts or condition. This narrative suggests a breakdown in supervision and situational awareness, painting a picture of a dangerous lapse in basic safety and response protocols. The mention that staff had "no clue" about what happened reinforces a sense of neglect and disorganization within the program or house.
There is also a serious charge of financial misconduct: the reviewer claims that staff at the facility stole money from the step-son. This allegation adds a layer of mistrust and raises questions about oversight, internal controls, and safeguarding of residents' finances. The combination of medication errors, a missing resident incident, and alleged theft creates a portrait of a facility that the reviewer views as unsafe and poorly managed.
Despite these grave concerns, the reviewer points to a counterpoint within the same narrative: there was at least one staff member who "really cared about the guys in this house." This individual's presence is described as a positive force within the operation, suggesting that compassionate and attentive care existed at times. However, the reviewer notes that Freedom ultimately "gets rid of him," which compounds the sense of loss and frustration. The retirement of that caring staff member is framed as a harmful consequence of the organization's leadership decisions, further fueling the call for accountability and change.
The tone culminates in a direct warning: if anything happens to the step-son, action will be taken. This expresses a tangible fear for the resident's safety and a willingness to pursue consequences or remedies in response to perceived negligence. At the close, there is a clear plea to bring back the caring caregiver named John, who the reviewer identifies as the best option for the residents. The petition to reinstate John underscores a belief that retaining compassionate, capable staff is critical to the well-being of the people living in the home.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nolen Adult Foster Care is an assisted living community located in Clarkston, MI. Our facility offers a range of amenities to ensure the comfort and convenience of our residents. These include a spacious dining room where delicious meals are served, fully furnished accommodations, a beautiful garden for outdoor relaxation, housekeeping services to maintain a clean and tidy living environment, move-in coordination to assist with the transition process, and access to telephone and Wi-Fi/high-speed internet for connectivity.
We also provide comprehensive care services to meet the individual needs of our residents. Our team assists with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure each resident receives appropriate medical attention and medication management. Our staff is trained in diabetes diet management, and we accommodate special dietary restrictions.
Transportation arrangements are available for medical appointments, allowing residents to access necessary healthcare services conveniently. Additionally, we offer scheduled daily activities to promote engagement and socialization among residents.
Our location in Clarkston provides easy access to various amenities nearby. There are three cafes, twelve restaurants, seven pharmacies, eight physicians' offices, two places of worship, one theater, and one hospital all within close proximity.
At Nolen Adult Foster Care in Clarkston, MI, we strive to create a supportive and vibrant community where residents can live comfortably with the assistance they require while enjoying nearby conveniences and activities.
Nolen Adult Foster Care is located at 6492 Scenic Pines Ct., Clarkston, MI 48346 in Oakland County, Michigan
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