North Star

1801 Hope Drive, Caro, MI 48723

For more information about senior living options: (844) 490-3973

4.2 from 16 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 stars
3

Assisted Living

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    Overall Review of North Star

    Pros

    • pro Barb is consistently friendly and highly recommended.
    • pro Northstar is described as a great bank with excellent service and personal attention to customers.
    • pro Northstar is regarded as the best bank around.
    • pro The bank is community-focused, customer-friendly, with great staff.
    • pro The service is awesome and customers have never had a problem there.
    • pro Both locations have amazing staff who are friendly and fast, and they remember members by name.
    • pro The overall experience is absolutely wonderful.
    • pro The bank offers exceptional customer service.

    Cons

    • pro The reviewer states they will never do business with the bank again.
    • pro The reviewer calls Northstar Bank a bad bank and says to stay away.
    • pro The reviewer was charged $6.00 for cashing a check without an account and views it as unfair.
    • pro The reviewer notes a banker lacking urgency and time management for their business account.
    • pro The reviewer believes the bank has become commercialized and lost its small-town community focus.

    Review

    This banking saga centers on a once-beloved small-town institution that a lot of families grew up with. For decades it provided the kind of community-focused, personal service that felt second nature in a town where neighbors were also customers. The author fondly recalls opening their first savings account there as a child and even buying a first car with help from the same bank at age sixteen. Those moments are vivid reminders of a time when local banks were deeply woven into everyday life. But the tone shifts with time: the author notes that the bank, like many other small-town lenders, has become more commercialized, and that shift has left them feeling nostalgic and a bit disillusioned. The sense of a great community institution slipping away lingers, and the decision is made with a touch of finality: "I will never do business with them again."

    Amid the reflections on change, some voices shine with unwavering loyalty and affection for a particular employee. Barb stands out as a beacon of warmth and consistency. The sentiment is simple and heartfelt: "Barb is the best she is always nice every time I visit I would highly recommend just because of barb." It's a reminder that at the heart of a community bank, a few standout individuals can leave a lasting impression, turning routine visits into pleasant experiences and reinforcing the sense that this is still a place where people matter.

    Beyond Barb, there's a broader chorus praising the bank's service, personal attention, and the overall environment. One reviewer calls it "a great bank with great service and personal attention to your needs." The caveat arrives in the form of a single banker who, in their view, lacks urgency and time management when handling a business account. The critique is nuanced rather than a broad indictment: while most experiences are positive, this particular friction point shows that even strong, personable service can be uneven depending on staff and situation. Still, the overall sentiment remains affectionate toward Northstar, acknowledging its strengths while preserving room for improvement.

    Other voices reinforce the positive perception with compact, emphatic endorsements. "Best bank around" is a phrase that repeats with conviction, and "Community Focused, Customer Friendly, Great Staff!" captures the essence of what many customers appreciate: a local institution that tries to put people first. The sentiment is not just about products or rates; it's about feeling supported and valued as a member of the community, a member who is remembered and treated with courtesy.

    The glowing notes continue with declarations of "awesome service" and the absence of problems, painting a picture of a bank that consistently delivers friendly, efficient help. Reviewers recount positive experiences at multiple branches, with "amazing people" who are "friendly and fast." The sense of belonging is reinforced by small but meaningful gestures: after joining, customers are remembered and greeted by name, a detail that turns a routine visit into something a bit special. The messages converge on a simple truth: the bank feels like a place where longtime members can trust that their needs will be met with care.

    Even in the chorus of praise, there's a final, stark counterpoint from a Caro, Michigan location. A customer recounts an angering incident at the M81 branch: attempting to cash a modest check of $14.04 drawn on Northstar, and being told that because they did not have an account, a $6.00 fee would apply. The check itself was drawn on a Northstar check, which makes the charge feel unjust in the customer's view. The two tellers reportedly offered no accommodation, resulting in a blunt judgment: "Northstar Bank is a bad bank, stay away." The experience is described as fast service only when there's no queue, underscoring how a negative transaction can cast a long shadow over otherwise favorable impressions.

    Taken together, the collection of reviews paints a nuanced picture. The bank is celebrated for its deep roots in the community, its friendly staff, and the personal touches that turn familiar faces into trusted partners. Barb's exemplary service embodies the best of what customers hope for in a local bank, and the consistently positive feedback about multiple locations highlights a culture of warmth and accessibility. Yet the memory of a once cherished institution's commercialization tempers the admiration with a sense of loss, and a few specific experiences - like the Caro check incident - serve as reminders that no institution is immune to missteps or moments of frustration that can color entire relationships.

    In the end, the sentiment is mixed but unmistakably personal. For many, Northstar Bank remains a place where customers feel seen, valued, and supported, with staff who genuinely seem to care and a sense of community that has kept people loyal through the years. For others, the evolution toward a more corporate feel, combined with occasional service misfires, has created a sense of distance the way a treasured local landmark can feel distant after renovation. The stories together suggest a bank with strong positives that still has room to improve, especially in consistency of service and in managing expectations around non-customer transactions. For prospective customers, the takeaway is clear: you'll likely encounter the very best of local, personal banking, but a few experiences may disappoint if you encounter the wrong staff member or an rigid policy in a tough moment.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    North Star in Caro, MI is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community features a dining room where delicious meals are served, providing residents with nutritious and satisfying options. Each resident's accommodation is fully furnished, ensuring comfort and convenience. In addition, North Star boasts a beautiful garden and outdoor space where residents can relax and enjoy nature.

    Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is available to assist new residents with the transition process. For those who require it, telephone service is accessible for communication purposes, while Wi-Fi/high-speed internet ensures that residents can stay connected online.

    When it comes to care services, North Star offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also collaborates with healthcare providers to coordinate any necessary medical care. Diabetes diets are available for individuals with specific dietary requirements, and meal preparation and service ensure that every resident receives nutritious meals tailored to their needs. Medication management is provided to ensure medications are taken correctly.

    The community places great importance on individualized care by accommodating special dietary restrictions and arranging transportation for medical appointments when needed. Residents can engage in scheduled daily activities to promote socialization and engagement within the community.

    For added convenience, North Star has several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, and hospitals. This proximity allows residents easy access to essential resources within their local area.

    Overall, North Star in Caro provides seniors with a comfortable assisted living environment where they can receive personalized care services while enjoying a range of amenities designed to enhance their well-being.

    Nearby Places of Interest

    This part of Caro, Michigan offers a variety of amenities and services that may appeal to those considering senior living. With several places of worship nearby, there are opportunities for spiritual connection and community involvement. The abundance of restaurants, cafes, and pharmacies provide convenience and options for dining and healthcare needs. Access to hospitals and physicians within a few miles ensures quality medical care. Parks in the area offer opportunities for outdoor activities and relaxation. Additionally, transportation options such as U-Haul and the Tuscola Area Airport provide convenience for travel needs. Overall, this area provides a range of services and resources that could benefit seniors looking for a comfortable and convenient living environment.

    Places of Worship

    • Colwood United Brethren Church (0.7 miles)
    • Church of Jesus Christ of Latter Day Saints (1.2 miles)
    • Lighthouse Baptist Church (1.6 miles)
    • Ellington Nazarene Church (2.5 miles)
    • Good Samaritan Fund Of Caro (2.6 miles)
    • New Creation Community Church (2.7 miles)
    • First Baptist Church (2.9 miles)

    Restaurants

    • EZ Dock OIM (1.1 miles)
    • Murdogs Diner & Drive-In (1.4 miles)
    • Murdogs (1.4 miles)
    • Subway (1.7 miles)
    • Samuel Mancino's Italian (1.9 miles)
    • Oasis Tavern (2.6 miles)
    • Coffee Coffee and More (2.7 miles)

    Hospitals

    • Tuscola County Medical Care Facility (1.7 miles)
    • Caro Community Hospital (2.7 miles)
    • Caro Community Hospital (3 miles)
    • Caro Center (6.5 miles)
    • Thumb Area Dialysis Center (11.3 miles)
    • Marlette Regional Hospital (12.8 miles)

    Parks

    • Darby Park (1.8 miles)
    • Chippewa Landing Park (2.1 miles)
    • Indianfields Twp Park (5.5 miles)
    • Wooden Park (11.1 miles)
    • Cass City Park (11.3 miles)
    • Sandbox Motocross Park (11.9 miles)

    Physicians

    • Jafferany Psychiatric Service (1.8 miles)
    • North View Medical House Calls (1.8 miles)
    • Caro Medical Clinic PC (2.7 miles)
    • Caro Family Physicians PC (2.8 miles)
    • Tuscola Primary Care (2.9 miles)
    • Naveed Mahfooz, MD (4.1 miles)
    • Cass City Family Practice (10.7 miles)

    Pharmacies

    • Rite Aid (2.4 miles)
    • Good Neighbor Pharmacy (2.7 miles)
    • State Street Pharmacy (2.7 miles)
    • Spartan Stores (4 miles)
    • Vg's Grocery (4 miles)
    • Caro Drugs (4.1 miles)
    • Coach Light Pharmacy (10.9 miles)

    Cafes

    • The Harvest Coffeehouse and Deli (2.7 miles)
    • Petal N Bean Comp (10.9 miles)

    Transportation

    • Caro Country Taxidermy (4.1 miles)
    • Tuscola Area Airport (CFS) (5.6 miles)
    • U-Haul Neighborhood Dealer (10.4 miles)
    • U-Haul Neighborhood Dealer (11.6 miles)
    • U-Haul Neighborhood Dealer (12.7 miles)

    Theaters

    • Cass Theatre (10.9 miles)

    Frequently Asked Questions

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