Shepherds Crossing in Caro, MI

Information last verified:

1860 Hope Drive, Caro, MI 48723

For more information about senior living options: (844) 490-3973

3.3 from 18 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
0
1 stars
7

Overall Review of Shepherds Crossing

Pros

  • pro Sidni is a delight to the family and is loved for the positive impact she has on them.
  • pro The Lighthouse Rehab provides phenomenal care and treats families as their own.
  • pro Their therapies are outstanding, and the staff are highly dedicated and caring.
  • pro The son loves it there and is very happy with the care he receives.
  • pro Alan, the physical therapist, is superb and motivates patients to move forward.
  • pro The Lighthouse is described as a beacon of hope for those who are broken and in need of support.
  • pro The therapists who visit schools are kind, and the Lighthouse team is a joy to work with.

Cons

  • pro They feel the facility dangles fake promises and then hits them with a sales pitch instead of actual help.
  • pro They describe the staff as lazy and uncaring about basic personal hygiene.
  • pro They state they would not send a loved one here and would look for another option.
  • pro They claim their son was admitted and then promptly discharged after one day without proper care.
  • pro They allege mistreatment by staff, including spraying water on a resident and rubbing urine on them.
  • pro They accuse a staff member of excluding the family from the treatment plan and restricting contact.
  • pro They observe that negative reviews are scrubbed or removed from Facebook.

Review

Shepherds Crossing in Caro, MI is best suited for families prioritizing aggressive, hands-on rehabilitation and therapy delivered in a setting that can feel like a tight-knit, accountable team. When progress through targeted therapies and structured activity is the primary goal, this community shows real strength: experienced therapists, clear treatment momentum, and a culture that emphasizes motivation and personal coaching. Review narratives frequently highlight standout therapy experiences and staff who treat residents with genuine warmth, often framing care as a partnership between clinicians and families. For families chasing measurable functional gains, physical therapy, occupational therapy, and rehabilitative programming, the Lighthouse Rehab component tends to deliver meaningful, observable improvements.

On the flip side, a sizable portion of reviews signals red flags that may steer certain families toward alternatives. Safety and daily-care reliability appear uneven, with claims of abrupt discharges, inconsistent responses to behavior or health issues, and questions about how certain residents, especially those with complex needs, are supported day to day. Several accounts describe situations where communication broke down after crises, and where loved ones experienced lapses in personal care or hygiene. For families with autistic, nonverbal, or highly vulnerable loved ones, these threads raise serious concerns about stability, continuity, and the ability to anticipate the level of supervision and responsiveness required.

The strongest justification for considering Shepherds Crossing rests on its rehabilitative upside. The therapy teams are repeatedly praised for their skill, dedication, and the transformative impact they can have on mobility, independence, and confidence. When recovery momentum is the objective, these pros can substantially offset other imperfections: consistent therapy engagement, a level of staff compassion that can feel medical-family-like, and a programming approach that keeps residents engaged rather than isolated. Where a family can tolerate variability in other domains, the rehab core may justify pursuing a stay, especially if the person responds well to structured goals and frequent check-ins.

However, the cons aren’t easily dismissed. The most consequential risk is inconsistent day-to-day safety and responsiveness, which is unacceptable for residents with higher care needs or behavioral challenges. Anecdotes describe episodes of abrupt discharge decisions, limited family inclusion in planning, and perceived gaps in how behavioral issues are managed. Hygiene and personal care concerns also surface, painting a picture of a facility where certain basic standards may not always be met. These factors undermine trust and make ongoing oversight essential; without vigilant family involvement and clear care agreements, the downsides can quickly erode any rehab gains.

Practical decision-making hinges on gathering specific, actionable information before committing. Prospective families should visit with questions about daily staffing levels, turnover, and supervision; request to review incident reports, discharge criteria, and the process for escalating concerns. Listen for transparency around how therapy goals are set, who leads the teams, and how family input is integrated into care planning. It is wise to speak with current residents’ families and, if possible, observe a therapy session to see whether the level of engagement and instruction matches expectations. A clear, written care plan and a defined expectation of safety measures should accompany any commitment.

In the end, Shepherds Crossing is not a one-size-fits-all option. It can be a strong match for families prioritizing rehabilitative outcomes and a compassionate, therapy-forward environment, provided there is comfort with potential variability in other aspects of daily care. For those who require unwavering day-to-day safety, consistent conduct across all staff, and stringent hygiene standards, options with a more uniformly reported track record may be wiser. A measured visit, firm questions, and a concrete care agreement are essential steps to determine whether Shepherds Crossing will deliver the necessary balance of progress and dependable care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shepherds Crossing in Caro, MI is a board and care home that specializes in memory care. This community offers a range of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished residences provide a cozy and homelike atmosphere, while the dining room serves delicious meals tailored to meet any special dietary restrictions. Housekeeping services are provided to maintain a clean and organized living environment.

Residents at Shepherds Crossing can enjoy outdoor spaces such as gardens, where they can relax and soak up the fresh air. Wi-Fi/high-speed internet and telephone services are available for staying connected with loved ones or for personal use.

The caring staff at Shepherds Crossing provides assistance with activities of daily living, including bathing, dressing, and transfers. They also work closely with health care providers to coordinate any medical needs. For those with dementia or mild cognitive impairment, specialized memory care programming is offered. Medication management ensures that each resident receives their required medication on time.

Furthermore, Shepherds Crossing offers transportation arrangements for medical appointments as well as scheduled daily activities to keep residents engaged and entertained. A mental wellness program is also provided to promote emotional well-being.

Conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, residents have easy access to essential services and amenities within close proximity.

Overall, Shepherds Crossing is a warm and inviting assisted living community that provides exceptional care tailored towards memory care needs in a peaceful setting.

Nearby Places of Interest

Places of Worship

  • Colwood United Brethren Church (0.6 miles)
  • Church of Jesus Christ of Latter Day Saints (1 miles)
  • Lighthouse Baptist Church (1.7 miles)
  • Ellington Nazarene Church (2.4 miles)
  • Good Samaritan Fund Of Caro (2.7 miles)
  • New Creation Community Church (2.8 miles)
  • First Baptist Church (3 miles)

Restaurants

  • EZ Dock OIM (1.1 miles)
  • Murdogs Diner & Drive-In (1.5 miles)
  • Murdogs (1.5 miles)
  • Subway (1.8 miles)
  • Samuel Mancino's Italian (2 miles)
  • Oasis Tavern (2.7 miles)
  • Coffee Coffee and More (2.8 miles)

Parks

  • Darby Park (1.8 miles)
  • Chippewa Landing Park (2.2 miles)
  • Indianfields Twp Park (5.6 miles)
  • Wooden Park (11 miles)
  • Cass City Park (11.2 miles)
  • Sandbox Motocross Park (12 miles)

Hospitals

  • Tuscola County Medical Care Facility (1.8 miles)
  • Caro Community Hospital (2.8 miles)
  • Caro Community Hospital (3.1 miles)
  • Caro Center (6.6 miles)
  • Thumb Area Dialysis Center (11.1 miles)
  • Marlette Regional Hospital (12.7 miles)

Physicians

  • Jafferany Psychiatric Service (1.9 miles)
  • North View Medical House Calls (1.9 miles)
  • Caro Medical Clinic PC (2.8 miles)
  • Caro Family Physicians PC (2.9 miles)
  • Tuscola Primary Care (3 miles)
  • Naveed Mahfooz, MD (4.1 miles)
  • Cass City Family Practice (10.6 miles)

Pharmacies

  • Rite Aid (2.5 miles)
  • Good Neighbor Pharmacy (2.8 miles)
  • State Street Pharmacy (2.8 miles)
  • Spartan Stores (4.1 miles)
  • Vg's Grocery (4.1 miles)
  • Caro Drugs (4.1 miles)
  • Coach Light Pharmacy (10.8 miles)

Cafes

  • The Harvest Coffeehouse and Deli (2.8 miles)
  • Petal N Bean Comp (10.8 miles)

Transportation

  • Caro Country Taxidermy (3.9 miles)
  • Tuscola Area Airport (CFS) (5.7 miles)
  • U-Haul Neighborhood Dealer (10.3 miles)
  • U-Haul Neighborhood Dealer (11.4 miles)
  • U-Haul Neighborhood Dealer (12.7 miles)

Theaters

  • Cass Theatre (10.8 miles)

Frequently Asked Questions

Where is Shepherds Crossing?
Does Shepherds Crossing provide care for residents with dementia or Alzheimer's disease?

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