135 Wireline Road, Caro, MI 48723
For more information about senior living options: (844) 490-3973
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The sales department was great. Vincent demonstrated deep knowledge about the product and process. He was very helpful in providing the correct options for attachments and accessories. This John Deere dealer comes highly recommended. The staff are good, friendly, and very helpful. The store has a wide selection of John Deere items and is a nice place. The parts counter is superb; they answer questions and will order items quickly. They fixed equipment and even welded something beyond what was asked.
The parts and service staff were rude and not very pleasant to deal with. A service manager forced the customer to buy an air filter and pre-filter at his own expense, which was disappointing. The staff seemed clueless about chainsaws and how to look up parts, causing misorders and delays. The Caro Tri-County store was described as giving the runaround and the customer vowed not to return. A worker yelled and cursed about his boss in front of a child, which was unprofessional. There were long waits with no one offering help, leaving customers to walk out without service. Everything John Deere was described as overly priced, contributing to a negative impression of the store.Customer experiences at this John Deere dealer are a study in contrasts. Across a range of visits, the sales side of the business is repeatedly described as knowledgeable and helpful, with several reviewers singling out individuals who guided them through product choices and attachments. One reviewer bought a JD3046R and specifically praised Vincent for his deep product knowledge and for outlining the best options for attachments and accessories. Another note highlights a smooth, easy sales process and a strong sense that this store leans heavily into John Deere offerings, with several customers recommending specific staff members like Todd for tractor needs. Even in cases where price is a concern, the sentiment toward the sales force tends to be positive, with appreciation for staff who understand the equipment and can present clear options.
By contrast, the parts and service experience frequently draws sharp criticism. A recurring theme is rude or unhelpful behavior from service personnel, described as short or unwelcoming, sometimes leaving customers feeling unwelcome or dismissed. Several reviewers attribute this to workers being overworked or underpaid, yet the sentiment remains that, without courteous customer treatment, even expert knowledge won't salvage the interaction. Complaints span from general surliness to specific incidents that left customers feeling taken advantage of, and a few readers explicitly say they won't be returning because of the service department's attitude.
Several concrete service incidents illustrate the tension. One customer recounts an oil change and routine maintenance visit that uncovered an air filter problem: the air filter was ruined, and the foam pre-filter had never been installed. After arguing with a service manager, the customer was forced to buy a new air filter and pre-filter at their own expense, a decision described as ridiculous given the mower's price tag of around $14,000. The frustration isn't limited to air filtration; there are also repeated mentions of difficulty obtaining parts for Stihl chainsaws. In several cases, staff appeared unsure of the correct catalog entries, leading customers to place orders themselves and even source parts from Stihl headquarters when the local store couldn't fulfill the request promptly. The frustration peaked with a request for a common 18-inch, 3/8 pitch bar that allegedly took three weeks to obtain, a delay that prompted a shopper to seek alternatives from Burdick Lawn Supply, where service and responsiveness felt more reliable.
The overall experience with the store's ecosystem also colors perceptions of the service department. Several customers compare this store unfavorably with nearby alternatives, noting that a competitor like Kubota or Burdick Lawn Supply provided faster, friendlier, or more reliable service. One reviewer explicitly says, "Stood around for 15 minutes waiting for someone to talk to me about buying a rider, I was the only one in the store and no one waited on me," and later reports a positive contrasting experience with Kubota. Even when parts availability is acknowledged, the store's ability to match or beat competing vendors is seen as inconsistent, leaving some customers disheartened and seeking solutions elsewhere.
There are still bright spots within the negative patch. Some reviewers emphasize the store's clean environment, the breadth of John Deere items on display, and the willingness of certain staff to go beyond the call of duty. Instances of "above and beyond" service - such as someone repairing or welding extra components without being asked - are highlighted as standout moments. The parts counter is described as superb by at least one customer, with a promise to order missing items quickly if they don't have them in stock. Several readers express a belief that the shop can be a strong John Deere resource when the right people are involved, with praise directed at staff who are genuinely helpful, patient, and communicative about options and timing.
Another layer to the narrative is the perception of hierarchy and culture within the store. Some reviewers note a divide in how customers are treated based on appearance or the perceived seriousness of engagement. Anecdotes suggest that staff may be more engaged if customers "walk in wearing work boots and a flannel," while others who present as casual shoppers feel less attention. That cultural touchpoint adds to the mixed experiences, contributing to a sense that service quality varies by moment and by who happens to be assisting a customer.
Overall, the store seems to thrive on a strong John Deere identity and a knowledgeable, sales-forward team that can guide customers through product choices and accessories. Yet the same outlet struggles with the parts and service experience, where communication gaps, procedural delays, and occasional unprofessional conduct dampen the otherwise positive perceptions. The pendulum swings between praise for specific employees and frustration with parts fulfillment and the treatment encountered in service interactions. For customers who place high value on rapid parts availability, transparent pricing, and courteous service, the experience here can be a mixed bag - excellent when the right people are involved, and disappointing when the interaction is marred by delays or a lack of attentiveness.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Countryline in Caro, MI is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where nutritious meals are prepared and served, ensuring that individuals with special dietary restrictions are accommodated. The living spaces are fully furnished, providing a comfortable and homely environment for residents.
Countryline also provides housekeeping services to maintain cleanliness and tidiness within the community. Residents can enjoy outdoor space, such as a garden, where they can relax and connect with nature. Additionally, telephone and Wi-Fi/high-speed internet services are available to keep residents connected with their loved ones.
In terms of care services, Countryline offers assistance with activities of daily living such as bathing, dressing, and transfers. Trained staff members coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided to ensure that medications are taken properly and on time. Special dietary restrictions are taken into consideration when preparing meals for residents.
Transportation arrangements for medical appointments as well as transportation to doctors' appointments are provided by the community. To promote an active lifestyle, scheduled daily activities are organized for residents to engage in socialization and leisure pursuits.
The community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.
Overall, Countryline in Caro, MI offers a comprehensive range of amenities and care services designed to meet the unique needs of each resident. With a focus on personalized care and maintaining a comfortable living environment, this assisted living community strives to enhance the quality of life for its residents.
This part of Caro, Michigan offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship, such as the Church of Christ and Caro Assembly Of God, residents can easily practice their faith. There are also several healthcare options nearby, including Caro Community Hospital and various physician offices and pharmacies. For dining options, there are restaurants like Club 24 Sports Bar & Grill and Brentwood, providing convenient choices for meals. Additionally, the area features parks like Indianfields Twp Park for relaxation and outdoor activities. Transportation services such as Tuscola Area Airport and U-Haul Neighborhood Dealers offer convenience for travel needs. Overall, this part of Caro provides a comfortable and accessible environment for seniors looking to settle down in a welcoming community.
Countryline is located at 135 Wireline Road, Caro, MI 48723 in Tuscola County, Michigan
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