Byron Center Manor III

2115 - 84Th Street Sw, Byron Center, MI 49315

For more information about senior living options: (844) 490-3973

4.5 from 42 reviews
5 stars
37
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living Board and Care Home

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    Overall Review of Byron Center Manor III

    Pros

    • pro Byron Manor's staff are consistently kind and loving.
    • pro Memory care residents receive regular check-ins, hugs, and attentive care.
    • pro Bryan Cramer and the care team are highly attentive and go above and beyond to meet residents' needs.
    • pro Families feel safe and have peace of mind knowing their loved ones are well cared for.
    • pro The facility is described as family-oriented and feels like home.
    • pro The independent living environment is welcoming due to amazing staff and residents.
    • pro The community offers a continuum of care led by an Executive Director with a passion for caring for seniors.
    • pro The dining is excellent and the food is highly praised.
    • pro There are engaging activities and daily programming for residents.
    • pro Byron Manor has a beautiful setting, curb appeal, and is well-maintained.
    • pro Staff are approachable and leadership is genuinely caring for families and residents.
    • pro Care Cardinal Byron Center is recognized for professionalism, quality care, and excellent service.
    • pro Bryan and his team are true servant leaders delivering superb care.

    Cons

    • pro The reviewer would not recommend working for this location or trusting the facility with a loved one.
    • pro This building has spiteful employees and managers.
    • pro The residents are in a hostile space with employees that do not get along enough to provide quality care.
    • pro The facility has staff who cannot speak, understand, or read English, which is very dangerous when passing medications.
    • pro The memory care manager illegally changed counts on narcotics sheets and ignores staff calls for emergencies.
    • pro HR gives employees a hard time about paying them.
    • pro There is not proper PPE for residents to wear to take care of Covid patients; staff wear rain coats shared between employees.
    • pro If a family member is dying, the facility does not notify the family so they cannot say goodbye.
    • pro Lack of leadership and accountability leads to mistakes that cannot happen with the elderly.

    Review

    Byron Manor in Byron Center, Michigan, appears in these reviews as a community that many families come to regard as home for their loved ones, offering a continuum of care that ranges from independent living to memory care. The overall mix of opinions shows a place that many families deeply value for the warmth of its people, the sense of family, and the engaging activities and appealing environment, while also revealing serious concerns raised by a smaller group of former staff and some family members. Taken together, the stories convey both heartfelt appreciation and caution, painting a nuanced portrait of a facility that can feel like home to some and raise red flags for others.

    A consistent thread across many positive reviews is the emotional warmth and dedication of the staff. Families repeatedly describe moments of genuine care: staff checking in on residents in memory care, giving hugs and attention, and laughing with them. One reviewer highlighted that mom was "hugged and loved on" daily, with caregivers who cleaned up after her and treated her with compassion. Another spoke of the peace of mind that came from knowing someone was always watching over their loved one, even when the family felt free to be away for a time. The kindness extended beyond everyday tasks to thoughtful gestures - one poignant example was a staff member visiting a resident on tough days and bringing her favorite treat, cooked carrots. Across the board, the people in the building - caregivers, aides, and especially leaders who are readily accessible - are praised for making residents feel safe, respected, and at home.

    Leadership and culture are repeatedly praised by families who feel well supported and informed. The Executive Director, Bryan Cramer, is singled out for being approachable, open, and willing to engage with families to address questions and concerns. Reviewers describe him as someone families can count on to provide guidance and to step in when needed, underscoring a broader sense that the campus leadership genuinely cares for both residents and their families. The on-campus leadership team is portrayed as a catalyst for a culture of safety and togetherness, with staff who go above and beyond to ensure high-quality care. This emphasis on servant leadership is echoed by caregivers and visiting healthcare professionals who note that the team works well together and maintains a welcoming, resident-focused atmosphere.

    The physical environment and programs are other strong points for many reviewers. Byron Manor and its affiliated community are described as beautiful, well-maintained, and conveniently located with curb appeal and easy access to local services. Reviewers frequently mention bright, inviting spaces, tasteful design from apartments to dining and garden areas, and a range of daily activities that keep residents engaged. The food is repeatedly praised as delicious, and there is a sense of liveliness and purpose that comes through in daily programming. One reviewer highlighted cookies in the lobby as a memorable touch of warmth on entering the building, while others noted engaging activities and opportunities for residents to stay active, social, and connected with their surroundings. The sense of belonging is reinforced by stories of family members feeling welcomed and residents who quickly acclimate and feel at home.

    However, not all feedback is uniformly positive. A substantial portion of the reviews that veer negative raises serious concerns about operations, staffing, and safety. Some former employees describe a hostile work environment with "spiteful" staff and managers, and they allege language barriers that impede medication administration and overall care. Specific accusations include staff who allegedly could not read or understand medical orders, as well as allegations of narcotics counts being illegally altered and of staff calls for emergencies being ignored. Another complaint concerns human resources practices, with claims that payroll or pay-related issues were difficult or unfair for employees. These accounts suggest a troubling contrast to the positive experiences shared by many families and point to potential internal problems that could affect patient safety and care quality.

    There are also concerns shared by family members related to COVID-19 policy and communication, as well as incident handling. One review discusses a lack of proper personal protective equipment (PPE) for residents during the pandemic, with PPE that reportedly included rain coats shared among staff and not stored appropriately, and criticism of how PPE was put on and used. The reviewer also mentions not being notified when a family member was dying, expressing frustration with communication gaps during critical times. Such comments highlight the importance of timely, clear communication and robust safety practices, especially in memory care and during health crises.

    Despite these criticisms, there are multiple testimonials that strongly affirm the facility's ability to provide exemplary care, especially in scenarios where families needed it most. Several reviews describe how well-loved parents and spouses were treated with empathy, respect, and attentive care; families report that staff oversee daily routines, manage medications, coordinate with outside healthcare providers, and create a sense of continuity that makes transitions between levels of care smoother. The sentiment from many is that Byron Manor/Care Cardinal Byron Center can be - and often is - an excellent, home-like place to live and, in many cases, to receive specialized memory support and end-of-life care.

    In sum, Byron Manor and its related Care Cardinal Byron Center location present a picture of a senior living community that is deeply valued by many for its warmth, attentiveness, and sense of home. The staff's dedication, the leadership's approachability, the care-focused culture, and the inviting environment are apparent strengths that many families cherish. At the same time, the reviews raise meaningful concerns about staffing dynamics, English-language comprehension in medication administration, documentation integrity, and crisis communication - issues that would understandably give pause to prospective residents and their families. The overall takeaway is a complex one: for many, this is a place of love, safety, and active engagement; for others, it is a setting with serious operational and safety concerns that warrant careful consideration and ongoing attention from leadership and regulators.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (11 miles away) Kent County International (11 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Byron Center Manor III is an assisted living community located in the peaceful town of Byron Center, MI. Our community offers board and care home services, providing a comfortable and homelike environment for our residents.

    Our fully furnished accommodations include cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Each resident has their own telephone line, ensuring they can stay connected with friends and family whenever they wish. Housekeeping services are provided to maintain a clean and tidy living space.

    We understand the importance of maintaining an active lifestyle, which is why we offer a variety of daily activities for our residents to enjoy. Our mental wellness program focuses on promoting cognitive stimulation through engaging games and exercises. Scheduled daily activities ensure that there is always something enjoyable for everyone to participate in.

    At Byron Center Manor III, we prioritize the health and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure all medical needs are met.

    Dining at our community is tailored to meet specific dietary restrictions. Whether it's accommodating special diets or catering to individual preferences, our culinary team prepares delicious meals that are both nutritious and satisfying.

    Our location provides convenience as well as tranquility. With cafes, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents have easy access to essential services while still enjoying the calm surroundings.

    We invite you to experience the warm and inclusive atmosphere at Byron Center Manor III. Come visit us today and see how our compassionate care services can enhance your loved one's quality of life in a supportive community setting.

    Nearby Places of Interest

    This part of Byron Center, Michigan, offers a variety of amenities that cater to senior living needs. With several pharmacies located within a few miles, accessing medication and healthcare supplies is convenient. Physicians and hospitals in close proximity provide easy access to medical care. There are also a range of dining options nearby, including sit-down restaurants and fast-food chains. For leisure activities, there are cafes for socializing and theaters for entertainment. Additionally, the presence of places of worship offers spiritual support within the community. Overall, this area provides a well-rounded environment for seniors looking to settle down in a vibrant and accessible neighborhood.

    Pharmacies

    • Walgreens (0.4 miles)
    • Walgreens (3.1 miles)
    • Family Fare Supermarkets (3.2 miles)
    • Walgreens (3.5 miles)
    • Meijer Drive Up Pharmacy (3.9 miles)
    • Meijer Pharmacy (4.9 miles)
    • Walgreens (5.1 miles)

    Physicians

    • Spectrum Health (0.9 miles)
    • Metro Health Cancer Center (2.9 miles)
    • Gastroenterology Associates of Western Michigan (3.2 miles)
    • Metro Health Pulmonology (3.2 miles)
    • Healthpark Medical Specialists (3.2 miles)
    • Wolverine Dermatology (3.3 miles)
    • West Michigan Heart (3.7 miles)

    Restaurants

    • Culver's (2 miles)
    • 76th Street Truck Stop Diner (2.2 miles)
    • McDonald's (2.7 miles)
    • Arby's (2.8 miles)
    • McDonald's (3.4 miles)
    • Craig's Cruisers End Zone (3.6 miles)
    • Sonic Drive-In (3.8 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Starbucks (5.1 miles)
    • Starbucks (5.3 miles)
    • Starbucks (7.4 miles)
    • Real Food Cafe (8.1 miles)

    Hospitals

    • Trinity Health Medical Center (2.6 miles)
    • Metro Health Hospital (3 miles)
    • Pine Rest: Van Andel Center (3.2 miles)
    • Pine Rest: Mulder Therapy Center (3.2 miles)
    • Spectrum Health Lab (7.2 miles)

    Transportation

    • Enterprise Rent-A-Car (2.6 miles)

    Places of Worship

    • Cornerstone Methodist (3.4 miles)
    • Providence Christian Reformed Church (3.7 miles)
    • Cornerstone Church (4.7 miles)
    • St Mark Lutheran Church (6.3 miles)

    Theaters

    • Celebration! Cinema RiverTown (4.9 miles)

    Parks

    • Lemery Park (5.3 miles)
    • Hughes Park (8.4 miles)
    • Chesebro Park (8.6 miles)

    Frequently Asked Questions

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