5336 East Court Street S, Burton, MI 48509
For more information about senior living options: (844) 490-3973
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Debbie Riley has consistently provided a positive experience for residents since the initial interview. Sylvia is proactive and always pleasant. Pat is caring and never too busy to listen to resident concerns. Environmental Services are prompt in handling work requests. The building and grounds are well maintained. The office staff are very friendly and helpful. The staff are excellent, caring, and professional. The apartment complex looks clean and well-maintained, and residents appear happy and friendly.
The two elevators are broken, leaving residents on the upper floors with no way to exit and creating a dangerous situation. Residents have been dangerously trapped on their floors for days, causing missed medical appointments and Thanksgiving. There is no excuse for an elevator to be down for over a month, and now the second elevator is down as well. The owners should be ashamed of themselves for neglecting repairs and maintenance. Not having a working intercom is a big problem, and management has not fixed it for months. EnviroCare Pest Control allegedly spread bedbugs, a serious health concern in a building with old and disabled residents. The building is described as being run poorly, with accusations of money-driven management that endangers residents' safety. One reviewer called it the worst management-run place they have ever lived in.Burton Place Apartments is a ten-story senior and disabled-friendly complex that many residents describe as a quiet, clean, and well-maintained place to live, with convenient access to nearby shops, restaurants, and banks. Across numerous reviews, tenants consistently praise the building's overall appearance and the amenities that come with the complex, such as a fitness center and in-building laundry. Several observers speak warmly about the neighborhood feel, the grounds, and the sense of community among neighbors. They also frequently highlight the positive impression left by on-site staff and management, noting that things are kept tidy and that residents are treated with courtesy.
What clouds that generally favorable picture is a string of serious safety and reliability concerns that repeat across multiple postings. At the heart of the complaints is the solvency and reliability of the building's two elevators. In one extended period, one elevator had already been out of service for about a month, and then a second elevator failed as well. This left upper-floor residents - many of whom have mobility impairments - without a workable means to exit the building or reach essential services. The situation was described as dangerously trapping residents on their floors, with particular concern for medical emergencies, long-term care needs, and holiday travel plans.
The timing of the outage amplified the distress. Reviews specifically reference a Thanksgiving weekend when important plans and medical appointments were disrupted, contributing to significant frustration and fear among residents and their families. There are credible accounts of promises from maintenance or management that service would be completed by a certain time, followed by delays or incomplete fixes. In at least one instance, an elevator technician arrived late and left without delivering a repair, underscoring a broader sense that reliability and accountability were lacking when residents needed it most. The fear expressed by residents is not merely about inconvenience; it centers on real safety risks for people who use wheelchairs or have other mobility constraints, and about the broader inability of families and caregivers to visit or provide in-person care during a critical time.
In addition to the elevator woes, other recurring concerns touch on intercom and pest-control problems. Not having a working intercom is repeatedly described as a major safety and access issue, with residents who have lived there for months reporting that the problem has not been resolved despite ongoing complaints. Separately, pest-control complaints surfaced - one company charged with treating for pests was accused by some residents of spreading bedbugs to apartments that previously did not have infestations. These experiences added further stress for residents, especially for those who are medically sensitive or who must budget for medical and cleaning costs after infestations.
The combination of ongoing maintenance challenges and safety concerns has led some residents to call for accountability from the property owners. The sentiment among many is that the holiday and weekend periods should have prompted heightened attention to essential services, not the opposite. Some reviews explicitly urge owners to make amends with residents who were affected by the outages, citing the vulnerability of seniors and disabled tenants and the potential for serious consequences should emergencies arise. The overall tone reflects a belief that, while Burton Place offers many positive features, certain chronic maintenance and safety gaps undermine its suitability for long-term occupancy, especially for the most vulnerable residents.
Despite the reported problems, a substantial thread of the reviews remains positively focused on the human element of the community. Several residents specifically commend individual staff members - names that recur in the praise. Debbie Riley, the office representative, is repeatedly described as professional, responsive, and genuinely helpful in guiding prospective tenants through the application and interview process. Other staff members - Pat, Sylvia, and Patrice - are praised for their friendliness, accessibility, and willingness to address concerns, with notes that maintenance requests are handled promptly and that the office staff are courteous and reliable. In many comments, this warmth and attentiveness from the team stands in contrast to the frustrations about repairs and outages, underscoring a nuanced portrait of a building that can feel like a caring community when things go right, but struggle under the weight of infrastructure problems.
In sum, Burton Place Apartments emerges as a complex mix of strengths and serious vulnerabilities. On the one hand, residents repeatedly describe a clean, well-kept environment with strong amenities, a quiet atmosphere, and a responsive, personable staff that helps create a supportive community feel. On the other hand, the building has faced extended safety-critical outages, particularly with its elevators, coupled with intercom failures and pest-control disputes that have left residents feeling exposed and anxious. For families and individuals seeking a place that understands the needs of seniors and mobility-impaired residents, Burton Place offers compelling positives - but the repeated reliability and safety concerns warrant careful consideration and urgent attention from management to ensure that the essential infrastructure is dependable, transparent, and resident-focused going forward.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pal's Place in Burton, MI, offers a warm and welcoming assisted living community designed to provide residents with comfort, convenience, and care tailored to their individual needs. This fully furnished community features a spacious dining room where residents can enjoy nutritious meals prepared to accommodate special dietary restrictions. With a beautiful garden and outdoor spaces, residents can relax and connect with nature.
At Pal's Place, the focus is on enhancing quality of life through comprehensive care services. Residents receive personalized assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates with healthcare providers to ensure that each resident’s medical needs are met effectively. Additionally, residents benefit from medication management services, meal preparation tailored to diabetic diets, and transportation arrangements for medical appointments.
Social engagement is encouraged at Pal's Place through a variety of scheduled daily activities designed to foster camaraderie among residents while promoting physical and mental well-being. The community also provides essential amenities like Wi-Fi/high-speed internet access and telephone services for staying connected with loved ones.
Conveniently located near local amenities, Pal’s Place is within walking distance of four cafes, two parks for leisurely strolls or picnics, 15 nearby pharmacies for medication needs, 16 physicians for healthcare support, and an array of 25 restaurants. The community is also close to places of worship and just one hospital away for any medical emergencies.
With supportive housekeeping services and move-in coordination available to ease the transition process, Pal's Place truly embraces the spirit of home while providing peace of mind for residents and their families. It's more than just assisted living; it's a thriving community where individuals can enjoy their golden years in comfort and dignity.
This area of Burton, Michigan offers a variety of amenities and services that may be appealing for seniors looking to relocate. There are several dining options nearby, including fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like Applebee's. In terms of healthcare, there are multiple physicians' offices and pharmacies within a short distance, ensuring convenient access to medical care and prescriptions. Places of worship such as Blessed Sacrament Catholic Church provide opportunities for spiritual fulfillment. Additionally, the proximity to parks like For-Mar Nature Preserve & Arboretum offers recreational activities and opportunities for outdoor enjoyment. Overall, this area provides a mix of conveniences and recreational options that may suit the needs and preferences of senior residents.
Pal's Place is located at 5336 East Court Street S, Burton, MI 48509 in Genesee County, Michigan
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
