Hayes Road Home is an assisted living community in Brooklyn, MI.
Information last verified:
11630 Hayes, Brooklyn, MI 49230
For more information about senior living options: (866) 208-4318
Residents and visitors consistently mention cleanliness across the property.
Multiple reviews describe clean bathrooms, showers, and well-kept grounds. Several also note that the beach area and park facilities look maintained during visits. A few reviews contrast this with specific cleanliness concerns only in past stays, saying conditions improved after changes were made.
Helpfulness and friendliness come up repeatedly in guest comments.
Many reviews say staff members are friendly and helpful, including during stays and at the front gate or headquarters. Some guests also mention employees being kind and knowledgeable. A smaller set of comments is negative about rudeness or lack of attention in specific situations, but the overall tone toward staff remains largely positive.
The beach and swimming experience is a primary reason people keep coming back.
Reviews frequently highlight a large swimming area, clear water, and the amount of space for families. Several mention the shallow water being good for kids and also call out walking convenience to swimming-related facilities. Others add boating, fishing, rentals, and concession options around the beach as part of the appeal.
Some reviews point to maintenance gaps and problems with other guests.
A recurring caveat is that some areas need attention, including picnic tables and fire pits, along with comments about general maintenance. Several reviews also mention disruptions such as loud music or ongoing parties nearby, which affected sleep or overall comfort. There are also isolated complaints about facilities or operations, like trash placement and missing items like soap.
Outdoor activities like hiking, boating, and fishing are repeatedly mentioned.
Reviews commonly describe time on the water, including kayaking, boating, and fishing, plus swimming and beach activities. Many also mention walking areas, trails, and playground-type amenities as part of a full day. A few reviews note that some activities were disappointing or limited, such as fishing or the amount of hiking trails.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
6 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesHayes Road Home is located at 11630 Hayes, Brooklyn, MI 49230 in Washtenaw County, Michigan
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