Caretel Inns of Brighton

Pros

• Joseph Sullivan expressed heartfelt gratitude for the loving care his mother received at Caretel, noting the clean facility and excellent physical therapy during her rehab program.
• A family member shared that their father had a smooth transition from rehab to assisted living at Caretel Inns of Brighton, appreciating the attentive staff and good quality of food.
• Another reviewer highlighted the welcoming and homey atmosphere of Caretel Inns, commending the well-decorated environment and variety of engaging activities offered to residents.
• A sister reported satisfaction with her sibling's rehabilitation experience at Caretel, mentioning daily physical therapy sessions that helped her get back on her feet in a clean and pleasant setting.
• One reviewer mentioned that their mother was happy with the care at Caretel, noting the friendly staff who regularly checked in on her and facilitated enjoyable activities like concerts and crafts.

Cons

• The staff at Caretel Inns of Brighton lacked sufficient help, resulting in long wait times for assistance.
• A resident with special medical needs did not receive appropriate care and was given dangerous food options.
• There were complaints about the food quality, with residents stating it was unappetizing and basic.
• Some residents experienced delays in receiving necessary medical treatments, such as monoclonal antibody therapy for COVID-19.
• Interactions with staff were reported to be impersonal and unresponsive, leading to frustration in communication.
• The facility had instances of not being prepared for new patients with specific care requirements.
• A resident expressed dissatisfaction with their overall experience, citing inadequate treatment while dealing with severe health issues.

Review

The experiences shared by families and residents at Caretel Inns of Brighton paint a diverse picture of the care facility, revealing both commendable aspects and significant areas for improvement. Many reviews emphasize the welcoming atmosphere of the facility, noting its clean environment and appealing interior design. One reviewer highlighted the charming decor, mentioning a uniquely designed area called "Abbey Lane," reminiscent of a quaint village street with storefront displays that add a sense of community spirit. This aesthetic appeal creates an inviting ambiance for residents and their visitors alike.

A strong point consistently mentioned in the reviews is the attentiveness of the staff. Several family members praised how friendly and kind the caregivers were, contributing to a nurturing environment for their loved ones. For instance, one review noted that when a resident needed assistance, staff members promptly acknowledged requests for help—underscoring their commitment to providing timely care. Others remarked on positive interactions between staff and residents, leading to meaningful relationships that enhance daily living in the facility.

Activity offerings also received mixed feedback from reviewers. On one hand, some families appreciated the variety of daily activities provided to residents—such as bingo games, concerts, craft classes, and even exercise sessions—which promote engagement among residents. These activities can contribute significantly to mental stimulation and social interaction, which are vital for older adults in assisted living settings. However, there were contrasting perspectives regarding how well these activities were executed or made accessible; some reviews lamented minimal engagement opportunities tailored specifically for certain individuals' preferences or needs.

Unfortunately, not all feedback was favorable regarding Caretel's approach to medical care and dietary considerations. Some reviews detailed alarming incidents concerning inadequate attention given to specific health requirements for patients with complex medical histories. A family member expressed deep concern over their friend's transfer from a hospital into Caretel without an adequate assessment of her needs or preparation on part of the facility—a misstep that compounded her already fragile state due to stage 4 kidney disease alongside other chronic conditions. Such experiences reveal critical gaps in communication between healthcare providers and caregivers that require urgent addressing.

Food quality also appeared as a recurring theme among reviewers. While some residents enjoyed their meals—one stating it was much better than what they experienced during hospitalization—others criticized it as bland or unappealing. Feedback ranged from dissatisfaction with dietary options available for those with special nutritional needs (such as diabetes) to complaints about food basics lacking taste or variety altogether. This inconsistency highlights an area where Caretel could significantly improve by evaluating meal options based on resident preferences alongside health standards.

In conclusion, while many reviews reflect positively upon Caretel Inns of Brighton’s environment and dedicated staff who strive to create supportive experiences for residents, serious concerns remain surrounding adequacy in medical care provision and food service quality—a duality worth noting by prospective families considering this assisted living option. The blend of warmth among staff coupled with engaging activities fosters community caregiving; however, ensuring comprehensive care tailored towards individual health needs is essential moving forward if Caretel aims to uphold its reputation as a preferred residence for seniors seeking assistance.

Physicians

• Livingston Pediatric Center (0.1 miles)
• St Luke Hometown Healthcare (0.5 miles)
• SVS Vision Optical Centers (0.5 miles)
• University of Michigan Kellogg Eye Center (0.7 miles)
• Paris Asthma and Allergy Centers (0.9 miles)
• Dr. James Dowd (1.3 miles)
• Allergy Clinic of Livingston Co PC (1.7 miles)

Pharmacies

• Kroger Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2 miles)
• Good Neighbor Pharmacy (3.7 miles)
• CVS Pharmacy (4.7 miles)
• Kroger Pharmacy (5 miles)

Restaurants

• Stout Irish Pub (0.7 miles)
• Sushi Zen (0.7 miles)
• The Pound! Bar & Grill (0.7 miles)
• El Arbol (0.8 miles)
• Brighton Bar & Grill (0.8 miles)
• Bourbons (0.9 miles)
• Brewery Becker (0.9 miles)

Cafes

• Brighton Coffee House and Theater (0.8 miles)
• Panera Bread (1.5 miles)
• The Coffee Bean and Tea Leaf (1.5 miles)
• Starbucks (1.8 miles)
• Panera Bread (1.8 miles)
• Biggby Coffee (6.2 miles)
• Tim Hortons (6.7 miles)

Hospitals

• Brighton Medsport (2 miles)
• Brighton Health Center (2 miles)
• Saint Joseph Mercy Health System (3.6 miles)
• St Joseph Mercy Hospital (3.6 miles)

Theaters

• MJR Brighton Towne Square Digital Cinema 20 (2.3 miles)

Places of Worship

• St Mary Magdalen Catholic Church (3.7 miles)
• Mile City Church Lyon (7.7 miles)

Transportation

• Enterprise Rent-A-Car (3.8 miles)

Parks

• Kensington Metropolitan Park (6.3 miles)
• Whitmore Lake/Northfield Township Dog Park (7 miles)