BrightStar Care of Birmingham MI

Pros

• Bright Star Care is consistently reliable and responsive, coordinating care through professionals like Anna and Bobbi.
• Bright Star Care's caregivers are compassionate, trustworthy, and highly skilled.
• Bright Star Care of Bloomfield Hills, Michigan delivers outstanding in-home care with a leadership team that responds promptly, even after hours.
• The Bright Star team goes above and beyond, supporting families during difficult times with exceptional professionalism.
• Bright Star Care provided two years of dependable care for a husband with Alzheimer's, with a caregiver who was safe, punctual, and trusted.
• Bright Star Care of Birmingham is praised for caring, professional staff and excellent follow-through.
• Bright Star Care supports families during recovery and hospice periods with skilled, kind, and dependable care.

Cons

• A reviewer stated they would not recommend Bright Star Care.
• A reviewer described the company as a joke, claiming they wasted time on a fake orientation and were not let in while another person was admitted.

Review

Bright Star Care and its BrightStar teams serving the Birmingham and Bloomfield Hills areas have earned a strong reputation among families who rely on in-home care for themselves or their loved ones. Across multiple reviews, families consistently highlight the organization's reliability, responsiveness, and thorough approach to coordinating care. In particular, several clients point to the leadership of Anna and Bobbi, who are praised as consummate professionals who go above and beyond to secure services for families in need. Their coordination and communication are repeatedly described as essential to delivering smooth, timely care that families can trust.

Many reviewers emphasize the importance of having quality caregivers and acknowledge Bright Star Care as a dependable ally in difficult times. Families note that compassionate and trustworthy care staff are just a phone call away, providing much-needed peace of mind when in-home support is required. The sentiment is that Bright Star Care isn't just about meeting basic needs; it's about delivering patient, thoughtful support that helps families navigate challenging situations with confidence.

One reviewer recounts Bright Star Care's performance during a particularly difficult week for a patient on hospice. The team is described as "amazing" in their support for both the patient and the family, underscoring the ability of Bright Star caregivers to provide dignified, respectful care even under the most trying circumstances. This kind of feedback reinforces the sense that the organization can handle complex care needs with sensitivity and professionalism.

A standout testimonial from Bloomfield Hills encourages readers not to hesitate to engage Bright Star for home healthcare needs. The reviewer highlights the comprehensive level of service, noting that the entire team - from frontline caregivers to executives and even the CEO - demonstrates a willingness to respond quickly, even after business hours. The impression left is that of a well-coordinated organization with a culture of accessibility and urgency when it matters most.

Perhaps the most extended and personal endorsement centers on a caregiver named Damani, who spent more than two years assisting a husband with Alzheimer's disease. The reviewer details Damani's routine involvement: managing medications, helping with daily activities, driving to appointments, and ensuring safety around the home. Damani's reliability is described in vivid terms - punctual, safe, and trusted - to the extent that the reviewer felt secure enough to adjust schedules as the husband's condition evolved. The gratitude for Bright Star's availability and willingness to adapt the caregiver's schedule is clear, and the reviewer ultimately expresses a deep sense of loss after transitioning the husband to memory care.

Within the Birmingham and surrounding areas, Bright Star Care is repeatedly described as a wonderful organization. One reviewer notes that every CRNA they have interacted with has been caring, professional, and personable, while another describes BrightStar of Birmingham as a godsend for their family - support spanning hospital discharge, the pandemic period, and hospice care. The names Edwin, Adrienne, Marcy, Tonia, Mary B., Ebony, Anithea, and Jaylon appear in a list of caregivers who contributed to this sense of gratitude, highlighting the breadth of a team that families come to rely on for dependable, compassionate care.

Not every review is unambiguously positive. A couple of entries express serious concerns and even a strong negative stance. One reviewer bluntly states, "Do not recommend," signaling disappointment and frustration, while another recounts a negative experience with a fake orientation and being denied entry while another person was allowed in. This feedback serves as a cautionary note that, like any service, experiences can vary, and that access and integrity in orientation processes are critical to potential clients evaluating in-home care providers. In contrast, another reviewer offers a counterpoint by praising a front-desk staff member named Rackel, describing her as bright, understanding, and capable of making clients feel comfortable and welcome.

Despite the mixed feedback, several reviews emphasize the high quality of care delivered during challenging medical circumstances. A Birmingham example highlights BrightStar's performance in assisting a loved one recovering from a COVID-19 infection, with caregivers supporting physical therapy activities alongside direct care needs. The administrative staff are described as helpful and patient, reinforcing the overarching message that Bright Star Care prioritizes the patient's care plan and maintains a supportive, client-centered approach.

Beyond individual caregivers, the organization's leadership and long-term relationships also receive praise. One reviewer mentions that the owner is "extremely passionate about helping others," a sentiment echoed in multiple testimonials that describe the Bright Star team as highly professional, attentive to needs, and capable of follow-through. The extent of positive feelings toward the organization is reinforced by reviews from professionals connected with local senior living communities, such as a Sheridan at Birmingham Senior Living, which reports successful referrals and consistent, high-quality care and companionship for residents.

In sum, the collection of reviews paints a picture of Bright Star Care as a trusted partner for in-home health services in the Birmingham and Bloomfield Hills regions. Families repeatedly credit Anna and Bobbi for their effective coordination, describe caregivers as compassionate and reliable, and value the organization's responsive approach to care needs - including after-hours support and careful scheduling adjustments. While there are a few critical voices highlighting concerns about orientation processes and entry access, the prevailing narrative is one of gratitude for dependable, personalized care that supports families through medical transitions, hospice periods, and day-to-day living with serious health conditions. The overall tone is one of appreciation for a team that shows up, communicates clearly, and prioritizes the well-being and peace of mind of both patients and their families.

This part of Bloomfield Hills, Michigan offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several pharmacies, restaurants, cafes, places of worship, physicians' offices, parks, hospitals, and a movie theater nearby, residents have easy access to essential services and recreational activities. The proximity of multiple dining options provides a range of culinary choices for seniors to enjoy. Additionally, the presence of parks offers opportunities for leisurely walks and outdoor relaxation. The availability of healthcare facilities ensures that seniors can easily access medical care when needed. Overall, this area provides a well-rounded environment with amenities that cater to the needs and interests of older adults considering senior living in Bloomfield Hills.

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.4 miles)
• Rite Aid (4.5 miles)

Restaurants

• Kerby's Koney Island (2.6 miles)
• Little Daddy's (2.7 miles)
• Hunter House Hamburgers (4.5 miles)
• Duo Restaurant & Lounge (4.9 miles)
• Taco Bell (5.1 miles)
• McDonald's (5.2 miles)
• Taco Bell (5.2 miles)

Places of Worship

• St Hugo of the Hills Church (2.6 miles)
• Church Of The Holy Redeemer (7.4 miles)

Cafes

• Avon Donuts (3.4 miles)
• Starbucks Reserve (4.4 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)
• Starbucks (5.7 miles)
• Panera Bread (5.7 miles)
• Starbucks (6.3 miles)

Physicians

• Beaumont Medical Center - West Bloomfield (4.3 miles)
• Millenium Diagnostic Center (4.5 miles)
• Beverly Hills Orthopedists (4.7 miles)
• Providence Medical Center (5 miles)
• Michigan Institute For Neurological Disorders (5.7 miles)
• Troy Medical Center (6.5 miles)
• Troy Orthopedics Associates (6.6 miles)

Parks

• Shain Park (4.4 miles)
• Dodge #4 State Park (4.9 miles)
• Riverside Park (5.5 miles)
• River Woods Park (6 miles)
• Firefighters Park (6.1 miles)
• Karner Farm (6.6 miles)
• Avondale Park (6.6 miles)

Hospitals

• McLaren Oakland (4.5 miles)
• Henry Ford West Bloomfield Hospital (6.3 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (7.8 miles)