Townehall Place of West Bloomfield

Pros

• The staff at Townehall Place is caring and attentive, making residents feel welcomed and comfortable.
• The facility is well-maintained and clean, providing a beautiful and inviting environment for residents.
• The activities offered at Townehall Place keep residents engaged and entertained throughout the day.
• The food at the facility is exceptional, receiving praise from visitors and residents alike.
• The staff at Townehall Place goes above and beyond to provide excellent care for their residents, ensuring their needs are met with kindness and professionalism.
• Director of Resident Care Nurse Tasheona Beard is highlighted as an extraordinary member of the staff, demonstrating intelligence, efficiency, resourcefulness, and compassion in her role.
• The transition to assisted living at Townehall Place has been smooth for families with loved ones who have dementia or other health issues, thanks to the outstanding care provided by the staff.
• Family members express gratitude for the wonderful care their loved ones receive at Townehall Place, especially during challenging times like the COVID-19 pandemic.
• Staff members are described as professional, hardworking, responsive, and genuinely caring for the residents' well-being.
• Residents' family members feel like part of the Townehall community due to the warm and welcoming atmosphere created by both staff and fellow families.
• The management team at Townehall Place responds quickly to any concerns or needs expressed by residents or their families.
• Despite some mixed experiences mentioned in one review, overall positive feedback is given regarding the beauty of the facility, professionalism of staff members such as Sales Team associates, options available for residents (e.g., religious services), in-house nursing care quality, spacious rooms with accessible features like zero-grade showers, variety of activities offered to engage residents' interests, collaboration with external service providers for comprehensive care support, and overall warmth and welcoming atmosphere within the community.

Cons

• The food at Townehall Place was terrible.
• The facility did not provide the care that was needed for one resident's mother and she fell due to being left alone too long.
• One reviewer believed that Townehall Place was missing a 24-hour nurse and readily available doctor.
• Another reviewer mentioned that the move-in incentives and location made Townehall Place their preferred choice, implying potential negative aspects with other facilities.
• One resident's family did not have a positive experience at another assisted living facility prior to moving to Townehall Place, suggesting potential negative experiences at other places.
• One reviewer stated that the food at Townehall Place is exceptional but another reviewer mentioned that it was terrible, indicating conflicting opinions on this aspect.

Summary

Townehall Place of West Bloomfield is a charming and stately assisted living facility that offers a lovely and quiet atmosphere. The facility provides a mixture of activities, outings, and movies to keep residents engaged and entertained. The staff at Townehall Place is friendly, attentive, and communicative, making residents feel comfortable and well-cared for.

One reviewer expresses their appreciation for the communication and friendliness of everyone at the facility. They specifically mention Rich and Tashi for their hard work in ensuring that everything runs smoothly. The reviewer also praises the various activities offered at Townehall Place, such as bingo, crafts, and exercise.

Another reviewer commends the cleanliness of the facility and highlights the welcoming attitude of the staff. They especially mention Char, who greets guests with warmth and enthusiasm at the front desk. The reviewer also mentions that lunch at Townehall Place was exceptional.

A positive aspect that multiple reviewers highlight is the outstanding care provided by the staff at Townehall Place. They emphasize that the staff is caring, attentive, and dedicated to meeting the needs of every resident. One reviewer notes that they never hesitate to recommend Townehall Place to their family and friends due to its reputable care.

The exceptional care provided by Director of Resident Care Nurse Tasheona Beard is highlighted in one review. Tasheona is praised for her intelligence, efficiency, resourcefulness, responsiveness, good judgment, and passion for delivering excellent care with kindness and sensitivity.

Multiple reviewers express gratitude for the exceptional care given to their loved ones during these challenging times due to COVID-19. They mention names such as Michelle, Char, Tashi, Andrea, Alice, Regina, Michelle (again), Brad (mentioned twice), highlighting their hands-on approach in keeping residents active and ensuring their needs are met.

The high level of professionalism exhibited by the staff at Townehall Place is also mentioned by a reviewer whose father was under hospice care at the facility. They describe the staff as amazing, supportive, and incredibly professional, providing comfort and making the process less painful.

The reviewer's mother-in-law living at Townehall Place receives wonderful care according to another reviewer. They express gratitude for the attentiveness, friendliness, and efforts made by the staff, particularly mentioning Michelle, Char, and Tashi.

Townehall Place is praised for treating residents like family by one reviewer. They commend the staff's professionalism, quick responsiveness, exceptional care, and ability to keep COVID-19 at bay. The reviewer notes that being surrounded by such wonderful people makes a significant difference in the residents' well-being.

Another reviewer mentions positive feedback from their family about Townehall Place. It is evident that families feel grateful for the care their loved ones receive and appreciate the warm and welcoming atmosphere of the facility.

Multiple reviewers mention that Townehall Place is an amazing place with a responsive management team and proactive staff who know both residents and families well. The exceptional food quality and good-sized rooms are also noted as positive aspects.

However, one reviewer shares their experience where Townehall Place did not provide the necessary level of care for their relative. They mention a lack of 24-hour nursing availability and readily accessible doctors as areas needing improvement. Despite this review's concerns about care levels not meeting expectations, they still acknowledge good people working at Townehall Place.

In conclusion, Townehall Place of West Bloomfield appears to be a beautiful assisted living facility with a caring and attentive staff who go above and beyond for their residents. The facility is commended for its cleanliness, exceptional care provided by specific individuals such as Tasheona Beard, delicious food offerings, variety of activities available to residents, outstanding communication from staff members like Char at the front desk position, and overall welcoming atmosphere. Families seem appreciative of the exceptional level of service provided to their loved ones, particularly during the challenging times of the COVID-19 pandemic.

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This area of West Bloomfield, Michigan offers a wide range of amenities that cater to seniors looking for convenience and comfort. There are several pharmacies within a short distance, making it easy to access necessary medications. Top-notch medical facilities such as Beaumont Medical Center and Lakes Urgent Care are nearby for any healthcare needs. The abundance of parks provides opportunities for outdoor recreation and relaxation in nature. Several reputable restaurants offer dining options, while cafes like Starbucks provide cozy spots for coffee outings with friends. Places of worship are also easily accessible for those seeking spiritual fulfillment. Additionally, there are theaters for entertainment options within a reasonable driving distance. Overall, this part of West Bloomfield presents a well-rounded living experience for seniors seeking a vibrant community with essential services at their fingertips.

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Beaumont Medical Center - West Bloomfield (2.4 miles)
• Millenium Diagnostic Center (3.5 miles)
• Lakes Urgent Care (4 miles)
• Michigan Institute For Neurological Disorders (4.5 miles)
• Providence Medical Center (5.1 miles)
• Oral & Facial Surgeons of Michigan PC (5.7 miles)
• Associated Dermatologists of Commerce (5.8 miles)

Parks

• Dodge #4 State Park (3.1 miles)
• Karner Farm (3.2 miles)
• Woodland Hills Nature Park (5.6 miles)
• Clara Miller Park (6.9 miles)
• Shain Park (7.7 miles)
• Pontiac Lake Mountain Bike Trail (8 miles)
• Liberty Park Playground (8.2 miles)

Hospitals

• Henry Ford West Bloomfield Hospital (3.3 miles)
• McLaren Oakland (5.8 miles)
• Huron Valley-Sinai Hospital (7.1 miles)

Restaurants

• Leo's Coney Island (3.8 miles)
• CJ's Brewing Company (4.1 miles)
• On The Dunes (4.1 miles)
• Subway (4.2 miles)
• Uptown Grill (4.5 miles)
• McDonald's (4.7 miles)
• Duo Restaurant & Lounge (5.3 miles)

Cafes

• Tim Hortons (5.1 miles)
• Avon Donuts (5.4 miles)
• Starbucks (5.7 miles)
• Panera Bread (6.2 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)
• Starbucks (7.4 miles)

Places of Worship

• St Hugo of the Hills Church (6 miles)
• Brightmoor Christian Church (6.1 miles)
• Church of the Holy Family (8.5 miles)

Theaters

• MJR Waterford Digital Cinema 16 (7.1 miles)
• Riviera Cinema (8.1 miles)
• Emagine Novi (8.4 miles)