Townehall Place in West Bloomfield Township, MI
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4460 Orchard Lake Road, West Bloomfield Township, MI 48323
For more information about senior living options: (844) 490-3973
Char is described as a wonderful welcoming ambassador at Townehall Place, making everyone feel at home. Receptionist Char is an absolute pleasure, welcoming and kind. The nursing team and administration are praised as fantastic to work with during move-in, with every interaction described as exceptional. Townehall Place offers a boutique-style assisted living community with 5-star services and amenities. The community recently earned a deficiency-free state survey and continues to focus on resident care and life enrichment. The staff are attentive, friendly, and take really good care of residents with dignity. Townehall Place is recognized for compassionate, respectful care, with families feeling grateful for how their loved ones are treated. Tasheona Beard is highlighted as extraordinary - a smart, efficient, responsive leader who ensures residents receive excellent care.
The facility is described as being in peril and in decline, with frequent leadership turnover and incompetent management. Staffing is chronically understaffed, causing residents not to receive the contracted level of care and pendants to go unanswered. There is an ongoing tiny black bug infestation that corporate and local administration ignore. The dietary offerings are subpar in both quantity and quality, with meals such as half a grilled cheese and chips and unsanitary desserts. The building is unsecured, allowing unescorted entry by outsiders. The heating and cooling systems are in need of repair or replacement. There is a lack of PPE and supplies for staff, with funds apparently spent on lunches and decorating the ED's office. Leadership is described as rude, disrespectful, unprofessional, and even bullying; the ED is said to lack empathy and soft skills. Families have withdrawn their loved ones, and resident counts have dropped, signaling poor leadership and care. There are credible reports of neglect and mismanagement, including long delays for help buttons and residents being left unattended or inadequately cared for. Public records contain complaints; the facility is advised to be avoided. Some reviews urge readers to run away from this place.Townehall Place in West Bloomfield is best suited for families seeking a boutique, intimate assisted-living experience where residents are treated with genuine warmth and daily attention feels personal. The community shines when leadership is engaged, the nursing team is responsive, and front-line staff cultivate real relationships with residents. Its historic, well-kept surroundings give a home-like vibe that translates into meaningful activities, approachable staff, and a sense of belonging. For seniors who value a calm, caregiver-led environment with consistent daily routines, Townehall Place can feel like a comfortable neighborhood rather than a sterile facility.
Those evaluating alternatives should note a clear caveat: the care model hinges on stable, attentive leadership and reliable staffing. Several accounts highlight staffing variability and leadership turnover, with concerns about insufficient staffing, frequent use of agency workers, and inconsistent pendant response times. Families who require unwavering supervision, highly predictable operations, and uncompromising safety protocols may find the ongoing leadership changes and staffing shifts destabilizing. Additionally, reports of pest activity, uneven dining experiences, and maintenance questions suggest that environmental reliability cannot be assumed without diligent verification.
On the plus side, the strongest selling point is the depth of daily care when the team is cohesive. Independent and family members consistently praise the caregiving staff, the nursing leadership, and accessibility of administrators. Front-desk personnel like Char are repeatedly described as welcoming and dependable, helping set a tone of hospitality that carries through to resident care. The community tends to deliver thoughtful coordination with hospice and rehab services, and residents frequently respond positively to staff-led activities, social engagement, and clear, compassionate communication. A foundation of cleanliness and a warm atmosphere further reinforces the sense of a respectful, dignified environment.
Yet the cons are formidable enough to influence a decision, especially for families with high-stakes care needs. Persistent understaffing, episodic coverage by agency workers, and delayed responses to assistance requests create a tangible risk to consistent quality of care. Leadership instability - multiple executive directors in a short period - can undermine policy continuity and day-to-day reliability. Security concerns - unlocked entry points and unfamiliar individuals in the building - raise legitimate safety anxieties for families paying close attention to resident protection. Maintenance and climate control issues, along with questions about food consistency, are additional factors that can erode confidence if left unaddressed.
The way forward hinges on the strength and clarity of current leadership and the demonstrated ability to maintain steady, compassionate care. The strongest offset is a deeply committed administrative and nursing team that communicates openly, coordinates effectively with families, and maintains a visible commitment to resident dignity. Families should seek concrete assurances about leadership tenure, staff retention, and ongoing maintenance plans before making a commitment. Request to see pendant-activation records, recent repair logs, and pest-control reports; observe the dining room and activity calendar on multiple days; and talk candidly with several residents and their families about how consistent the care feels across shifts. If these assurances are lacking, the risk becomes too meaningful to ignore.
In the end, Townehall Place is a compelling choice for families who prize warmth, personalized attention, and a community that feels like home, with frontline teams that deliver strong care when leadership is steady. It is less suitable for those who cannot tolerate ongoing leadership turnover, gaps in staffing coverage, or vulnerabilities in safety and maintenance. If assurances about stability, safety, and environmental reliability cannot be demonstrated with measurable, ongoing results, exploring solid alternatives in the West Bloomfield area is prudent. The decision should hinge on an objective assessment of current leadership stability, staff retention, safety protocols, and the tangible daily experience reported by residents and families during visits and conversations with staff.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (25 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Townehall Place is an assisted living community located in the beautiful neighborhood of West Bloomfield Township, MI. Our community provides a comfortable and enriching environment for seniors seeking independent living with assistance as needed.
Residents at Townehall Place enjoy a wide range of amenities designed to enhance their daily lives and promote overall well-being. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Our on-site dining room offers restaurant-style dining with delicious meals prepared by our professional culinary team. For those who prefer a quieter space, we also have a small library where residents can relax and indulge in their favorite books.
We prioritize the health and safety of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with healthcare providers to coordinate medical needs and ensure each resident receives personalized care tailored to their unique requirements. Additionally, we offer specialized memory care programming for individuals with dementia, along with a mental wellness program to support emotional well-being.
Transportation services are available for medical appointments, allowing residents to easily access healthcare services nearby. We are conveniently located near parks, pharmacies, physicians' offices, restaurants, and hospitals to provide quick access to essential amenities.
At Townehall Place, we understand that every individual has unique dietary needs. Therefore, we accommodate special dietary restrictions to ensure each resident receives appropriate nourishment. Additionally, our community offers various engaging activities throughout the day that are both resident-run and scheduled by our staff.
Overall, Townehall Place provides a vibrant and supportive environment where seniors can thrive independently while receiving the necessary care they require.
Townehall Place is located at 4460 Orchard Lake Road, West Bloomfield Township, MI 48323 in Oakland County, Michigan
Townehall Place on seniors.fyi includes 46 photos including images showing interior, dining, decor, bedroom, windows, living room, building, architecture, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Landscaping
Kitchen
Lighting
Entrance
Artwork
Fireplace
