Tender Care Manor 1 in Big Rapids, MI

Information last verified:

728 Sheridan, Big Rapids, MI 49307

For more information about senior living options: (844) 490-3973

4.5 from 22 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
1
1 stars
2

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Overall Review of Tender Care Manor 1

Pros

  • pro The Orchards of Big Rapids is truly the best place.
  • pro The staff truly cares about the residents.
  • pro It is clean, friendly, and very welcoming.
  • pro The Orchards is highly recommended for a loved one.
  • pro The Orchards is the best place in Big Rapids for loved ones, with a very caring team.
  • pro The staff are fun and like family; they engage residents and bring joy.
  • pro The staff are always nice, polite, and helpful; the facility smells good and residents are always smiling.
  • pro The staff treats residents like family; everyone is kind and attentive; residents are happy and safe.
  • pro The facility is clean; the food is prepared beautifully and with love; residents are well taken care of.
  • pro The staff are extremely welcoming; they interact well with residents and keep them happy; management is present on the floor; the environment is warm and welcoming.

Cons

  • pro The facility is dangerously understaffed, poorly managed, and negligent.
  • pro The nurses and aides were overwhelmed and unsupported by management.
  • pro The staffing was so inadequate that patient safety was directly affected, including long waits for basic help and resulting bedsores.
  • pro Medications were mishandled, which is unacceptable in a skilled nursing environment.
  • pro The patient never saw an actual physical therapist in person during the stay and went the entire stay without one.
  • pro Getting anything done required repeated calls and follow-ups, making management a nightmare.
  • pro Staff could not tell the family when the grandmother was last showered.

Review

Tender Care Manor 1 in Big Rapids is best suited for a resident who prioritizes a warm, home-like environment, where front-line staff are consistently kind, engaged, and present on the floor. The community tends to feel clean, inviting, and socially active, with residents expressing appreciation for attentive servers of daily life, good meals, and a sense that staff members treat people as family. It works well for families seeking a facility with a strong daily human connection, visible staff interaction, and activities that foster dignity and happiness. Those who are looking for a highly structured clinical environment with unwavering guarantees around every clinical intervention may find this community’s strengths do not always align with that level of predictability.

Yet, the decision must acknowledge who may want to look at alternatives. The clearest caveat concerns the facility’s ability to consistently provide top-tier, crisis-ready skilled nursing care. When staffing levels dip or management loses its footing, feedback highlights delays for basic assistance, questions around safety, and inconsistencies in medication administration and therapy delivery. For residents whose needs hinge on rapid response, guaranteed physical therapy, or rigorous wound care protocols, other communities with steadier staffing and tighter clinical oversight may offer more reassurance. In short, if the core requirement is flawless clinical execution and immediate problem-solving, exploration beyond Tender Care Manor 1 is prudent.

The most compelling positives here are the human touches and the environment. When staff members are available, they are described as genuinely caring, friendly, and patient, with residents feeling seen and valued. The facility’s cleanliness, pleasant atmosphere, and well-prepared meals enhance daily life and contribute to a sense of well-being. Residents frequently report smiling companions, engaging activities, and a climate where staff are not distant but actively involved in everyday moments, an important offset to the realities of aging in a congregate setting. This culture of warmth matters greatly for those who prize companionship, purpose, and a sense of belonging as core components of quality living.

However, significant caveats accompany those strengths. The most critical concerns revolve around staffing consistency and management responsiveness. Accounts describe situations where assistance was delayed, leaving a resident in discomfort or dependent on repeated calls for basic care. In caregiver-heavy environments, even a few hours of neglect or miscommunication can translate into medical risks, such as wounds developing or medications being mishandled. The absence of timely physical therapy in a resident’s plan, despite expectations for rehabilitative services, carries its own weight, undermining confidence in the facility’s ability to meet specialized goals. When management appears overwhelmed or difficult to engage, families face a higher burden in coordinating care, adding emotional and logistical strain to an already challenging period.

For families weighing the practical implications, the decision hinges on prioritizing daily life quality versus clinical certainty. Tender Care Manor 1 delivers a compelling case for families who want a caregiver ecosystem that feels like a supportive extended family, where staff are visible, smiling, and proactive about residents’ well-being. But the risks identified, variable staffing, slower response times, and questioned continuity of medical care, mean that this community may fall short for those whose loved ones require consistent, high-level clinical oversight. The balance of factors suggests a nuanced choice: a strong, emotionally supportive home atmosphere can be the right fit when accompanied by rigorous, ongoing oversight from family and care coordinators to ensure care plans stay on track.

Practically, families should approach assessments with a structured plan. Visit at multiple times and on different shifts to observe how staff interact with residents and how quickly help is offered. Request a current, written care plan that specifies PT availability, wound care protocols, medication management processes, and incident-responder timelines. Speak directly with the floor nurses and the director to understand how care coordination is executed daily and how concerns are escalated and resolved. Seek references from current families about recent experiences with management responsiveness, and review how changes in care have been communicated. If choosing Tender Care Manor 1, establish a clear expectation that staffing adequacy and clinical oversight become non-negotiables, with a concrete path for corrective action if gaps emerge.

In the end, Tender Care Manor 1 should be considered by families who are prepared to be actively involved in oversight and who prize a nurturing, socially rich living environment. It is a community that can deliver meaningful, respectable quality of life when staffing levels are sufficient and management remains engaged. For those requiring unwavering clinical reliability, rapid assistance, and consistently delivered therapies, alternative options with stronger staffing guarantees and more robust care coordination are advisable. A disciplined evaluation, rooted in personal visits, candid conversations with staff, and scrutiny of care plans, will reveal whether this home-like setting can truly harmonize warmth with the medical rigor that certain loved ones require.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Tender Care Manor 1 in Big Rapids, MI is a warm and welcoming board and care home that provides exceptional care for seniors in need of assisted living services. Our community offers a range of amenities to enhance the comfort and convenience of our residents.

Residents will enjoy delicious meals served in our spacious dining room, where special dietary restrictions are carefully accommodated. Each room at Tender Care Manor 1 is fully furnished, ensuring that our residents feel at home from the moment they arrive. Our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoying fresh air.

Our dedicated staff takes care of all housekeeping services, allowing residents to focus on enjoying their retirement years. We also provide move-in coordination services to ease the transition into our community. For those who wish to stay connected with loved ones or browse the internet, we offer Wi-Fi/high-speed internet access and telephone services.

At Tender Care Manor 1, we understand that assistance with activities of daily living is essential for our residents' well-being. Our compassionate staff is readily available to provide assistance with bathing, dressing, and transfers as needed. We work closely with health care providers to ensure coordinated care for each resident's specific needs.

For individuals with diabetes or other dietary restrictions, our community offers specialized meal preparation and service, including diabetic diets. Medication management services are provided to ensure that each resident receives their required medications safely and on time.

Transportation arrangement services are available for medical appointments, as well as transportation to doctors' visits. We strive to make sure our residents have easy access to necessary healthcare resources.

Engaging in daily activities is an important part of maintaining a vibrant lifestyle, which is why we schedule a variety of activities for our residents to enjoy. From social events to educational programs and outings, there is always something exciting happening at Tender Care Manor 1.

For added convenience, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals located nearby. Residents can easily access these amenities for their everyday needs.

At Tender Care Manor 1 in Big Rapids, MI, we are committed to providing exceptional care and a comfortable living environment for our residents.

Nearby Places of Interest

This area of Big Rapids, Michigan offers a variety of amenities that would be beneficial for senior living. With multiple places of worship nearby, including churches and a community center, seniors can easily stay connected with their faith community. There are also several pharmacies and physicians offices within close proximity, ensuring easy access to healthcare services. The abundance of parks in the area provides opportunities for outdoor recreation and relaxation. Additionally, there are various dining options ranging from cafes to restaurants, offering convenience for meals out or take-out. Transportation options such as car rental services and a bus station are available for those who may not drive. Furthermore, the presence of Spectrum Health Big Rapids Hospital ensures accessible healthcare facilities within the vicinity. Overall, this part of Big Rapids is well-equipped to cater to the needs and preferences of seniors looking for a comfortable and convenient living environment.

Places of Worship

  • General Conference Of Seventh-Day Adventists (0.4 miles)
  • St Paul Catholic Campus Parish (0.4 miles)
  • St Mary and St Paul Parish Big Rapids (0.5 miles)
  • St Mary Catholic Parish Church (0.5 miles)
  • Community of Christ (0.8 miles)
  • Church of the Nazarene (0.8 miles)
  • Christ's Harvest Ministries (0.9 miles)

Restaurants

  • R Place (0.5 miles)
  • A&W Restaurant (0.6 miles)
  • Blue Cow Cafe (0.8 miles)
  • Schuberg's Bar & Grill (0.8 miles)
  • Star Shooter's Bar & Restaurant (0.8 miles)
  • Nawal's Mediterranean Eatery (0.9 miles)
  • Taco Bell (1.1 miles)

Parks

  • Holland Park (0.6 miles)
  • Swede Hill Park (0.6 miles)
  • Mitchell Creek Park (0.7 miles)
  • City Parks (0.8 miles)
  • Pocket Park (0.8 miles)
  • Centennial Park (0.9 miles)
  • Brutus Dog Park Big Rapids (1.4 miles)

Transportation

  • Enterprise Rent-A-Car (0.8 miles)
  • U-Haul Neighborhood Dealer (1.5 miles)
  • Budget Truck Rental (1.5 miles)
  • Roben-Hood Airport (1.7 miles)
  • All City Cab (1.9 miles)
  • Rug-Be Bears Limited (5.4 miles)
  • Greyhound Bus Lines (9.1 miles)

Pharmacies

  • Hometown Pharmacy (0.8 miles)
  • Martz & Shapley Pharmacy (0.8 miles)
  • Rite Aid (1.4 miles)
  • Walmart Pharmacy (1.4 miles)
  • Lambda Kappa Sigma ΛKΣ - Ferris State University (1.4 miles)
  • Walgreens (1.5 miles)
  • Meijer Pharmacy (1.6 miles)

Cafes

  • Three Girls Bakery (0.8 miles)
  • Biggby Coffee (1.3 miles)
  • Starbucks (1.5 miles)
  • Ferris State Univ-Dining Service (1.9 miles)
  • Corner Cafe (9.1 miles)

Physicians

  • Optometric Associates of Big Rapids (0.8 miles)
  • Physicians Health Services (1 miles)
  • Spectrum Health Family Medicine (1.2 miles)
  • Mecosta Health Services (1.2 miles)
  • Julie A Boss (1.2 miles)
  • Big Rapids Orthopaedics (1.2 miles)
  • Pediatric Associates (1.2 miles)

Hospitals

  • Spectrum Health Big Rapids Hospital (1.3 miles)
  • Mecosta County Medical Center (1.3 miles)

Frequently Asked Questions

Where is Tender Care Manor 1?

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