Green Acres of Mt. Pleasant

Pros

• The staff at Green Acres goes above and beyond to provide care for residents, creating a positive environment.
• Many families found the admission process to be smooth and welcoming, with attentive nurses during home visits.
• The atmosphere of the community is described as fabulous, open, and colorful, providing a pleasant living experience for residents.
• Residents appreciate the beautiful yard and overall aesthetic of the facility.
• Some families feel that Green Acres is their top recommendation based on their positive experiences with staff dedication and care quality.

Cons

• The facility lacks communication between direct care workers and the administration, leading to unmet promises regarding resident care.
• Many staff members appear to be untrained in elder care, particularly in handling residents with dementia.
• There are significant concerns about the quality and nutritional value of the food served, with complaints of inadequate meals for diabetic residents.
• Residents reportedly experience dehydration due to infrequent drink distribution throughout the day.
• Activities offered are poorly executed, with minimal engagement and lack of proper organization from activity directors.
• The appearance of cleanliness is misleading, as deeper inspection reveals underlying issues.
• The corporate office does not provide adequate support to address family concerns regarding resident care.
• Overall experiences indicate a lack of proper medical attention and medication management for residents' needs.
• The promised amenities (like a 24-hour café) do not meet expectations or availability at night.
• High monthly fees do not correlate with provided services, including basic supplies like toilet paper and light bulbs.

Review

Green Acres has garnered a mixture of reviews from families regarding the quality of care and services offered in its assisted living facility. The contrasting experiences provide an illuminating perspective on both the strengths and weaknesses of the center, showcasing a wide spectrum of opinion among residents' families.

On one hand, some reviewers express satisfaction with their experiences at Green Acres, particularly highlighting the positive attitude and efforts of the staff. One family shared how they felt that happy employees directly correlate to happy customers and family members, noting how caregivers routinely went above and beyond for residents. This individual specifically commended the home visit conducted by a nurse as well as the seamless admission process led by an administrator. Their mother required care, and based on recommendations from neighbors, they decided to transition her to Green Acres. They reflected upon their experience positively, wishing they had made the move sooner due to their observation of attentive daily care.

However, many voices presented starkly different stories about their loved ones' experiences at Green Acres. One particularly scathing review lamented a dire lack of communication between Direct Care Workers (DCWs) and management, suggesting that promises made during intake were frequently broken post-admission. Families expressed frustration over inadequate training for staff—especially concerning specialized care for dementia patients—and voiced disappointment in overall administration responsiveness to concerns raised about resident wellbeing.

Specific issues with resident care emerged repeatedly across negative reviews. Many families reported instances where basic needs were neglected, including insufficient hydration and poor meal options tailored to dietary restrictions like diabetes. One reviewer recounted an alarming instance where pain medications promised every four hours were only administered every twelve hours—a serious lapse in care that raises significant safety concerns. Furthermore, complaints surfaced regarding food quality; descriptions likened meals provided to “bird food,” underlining the perceived inadequacy of dining options for elderly residents.

Reviews also pointed out problems with activities designed to enrich residents' lives. Criticism was aimed at staff not being vigilant enough regarding participation or available resources for planned activities—one instance noted how supplies necessary for craft projects were removed abruptly by staff without adequate follow-up. As a result, some residents experienced boredom or disengagement due to minimal engagement opportunities.

On a more extreme note, one reviewer’s raw feelings suggested that placing a loved one in Green Acres could have detrimental effects on mental health and physical wellbeing—words like “scammers” reinforced deep distrust towards facility operations. This stark comparison highlights severe misgivings surrounding ethical practices within elder care settings today.

Despite these glaring conflicted narratives surrounding service quality at Green Acres, there are glimpses of potential amidst ongoing challenges; several comments praised the community's warm atmosphere characterized by open spaces filled with natural light—a contrast compared to traditional institutional settings often described as dreary or clinical. While it is recognized that perhaps this may be an evolving environment trying to find its footing as it grows in size and capability—consistent attention towards improving training programs and communication structures will significantly impact future resident outcomes for families seeking assurance during such critical transitions.

This area of Mount Pleasant, Michigan offers a diverse range of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With a variety of dining options such as McDonald's, Freddie's Tavern, and Mountain Town Station, residents can enjoy delicious meals without having to travel far. There are also several parks nearby like Sunnyside Park and Island Park where seniors can enjoy nature and recreational activities. For those in need of medical care, there are multiple physicians' offices, pharmacies, and hospitals in close proximity providing easy access to healthcare services. Additionally, transportation options like Ictc Bus Stop and U-Haul make it convenient for seniors to get around the area. Overall, this part of Mount Pleasant offers a well-rounded environment for senior living with a mix of amenities that cater to various needs and preferences.

Restaurants

• McDonald's (0.2 miles)
• Freddie's Tavern (1.1 miles)
• Mountain Town Station (1.6 miles)
• Mountain Town Brewing Company (1.7 miles)
• Brass Saloon (1.8 miles)
• P.O.D. Market & SUBWAY (1.9 miles)
• Dragon Express (1.9 miles)

Parks

• Isabella Parks Maintenance (0.3 miles)
• Sunnyside Park (1 miles)
• Beaver Park (1.4 miles)
• Mission Creek Woodland Park (1.5 miles)
• Island Park (1.9 miles)
• Parks & Recreation (1.9 miles)
• Pullen Elementary Playground (2.5 miles)

Places of Worship

• Cornerstone Church (0.7 miles)
• Ignite (1.3 miles)
• First Presbyterian Church (1.4 miles)
• Wesley Foundation Parsonage (1.6 miles)
• The Young Church (1.8 miles)
• Zion Lutheran Church (2.6 miles)
• Central Michigan Jewish (2.6 miles)

Physicians

• Pleasant Pediatrics (1.1 miles)
• Children's Health Care (1.1 miles)
• Michigan Spine & Pain (1.5 miles)
• Jeffrey Khabir, MD (1.6 miles)
• Central Michigan University-Quest Laboratory (2.2 miles)
• Miracle-Ear Hearing Aid Center (2.2 miles)
• Urgent Care (2.4 miles)

Hospitals

• Mid Michigan Medical Center (1.8 miles)
• Center For Human Performance (2.5 miles)
• McLaren Central Michigan MRI (2.6 miles)
• Laurel Health Care Co. (2.7 miles)
• Gratiot Medical Center (2.8 miles)

Pharmacies

• Ambulatory Infusion Care (1.9 miles)
• Health Mart Pharmacy (1.9 miles)
• Downtown Drugs (1.9 miles)
• Mission Pharmacy (2.2 miles)
• Good Neighbor Pharmacy (2.2 miles)
• Rite Aid (2.3 miles)
• CVS Pharmacy (2.3 miles)

Transportation

• About Time (2 miles)
• Ictc Bus Stop (2.1 miles)
• U-Haul (2.3 miles)

Cafes

• Twelve17 Coffee Roasters (2.3 miles)
• Cops & Doughnuts (2.4 miles)
• Tim Hortons (2.4 miles)
• Panera Bread (2.6 miles)
• Starbucks (2.8 miles)