Information last verified:
20603 Ross Parkway, Big Rapids, MI 49307
For more information about senior living options: (844) 490-3973
They consider VandDries the best place to shop for furniture. Abigail was amazing and helped customers without being pushy. The staff are very friendly and helpful. Taylor was super helpful, staying within budget and getting the most for their money. The delivery team did a wonderful job and removed all packaging. The team goes above and beyond to ensure customer satisfaction; every staff member is kind, professional, and incredibly helpful. Jacqueline was informative and patient throughout the process. George was fantastic, informative, and helpful, making the mattress buying experience easy and fun. Ben and Hunter are great salespeople who don’t push and make customers feel comfortable. Megan Wolfe was very helpful in finding the right piece of furniture.
The couch broke after a little over a year and had to be thrown out; the quality was described as very bad. The couch frame broke within two weeks, with crooked legs, leather starting to come undone, and front covers popping off. The customer was charged a restocking fee and had over $600 kept on the refund, with the customer service described as horrible. The Traverse City manager Jeff was curt, impatient, and unwilling to listen; the reviewer said they would never do business there again. A floor model was offered at full price, which felt insulting to the reviewer. A recliner repair has waited two months with no clear ETA for the part. Some furniture was described as outdated and disappointing. A staff member ignored the reviewer for a while before offering help. One reviewer felt the service was extremely insulting, effectively receiving a “middle finger” experience with only a small partial payout.Ross Parkway Home in Big Rapids is best suited for seniors who prize a warm, service-driven environment where staff take time to understand individual preferences and budget realities. This community fits residents who value a locally rooted, relationship-first approach, people who want guided, patient assistance as they navigate housing transitions, furniture setup, and daily routines. It appeals to families that prefer a non-pressured atmosphere, where day-to-day interactions are characterized by courtesy, accessibility, and practical problem-solving rather than hard sell tactics. In short, this is a fit for those who want to feel supported without feeling rushed, and who trust staff to treat personal decisions with respect and care.
Those who may want to consider alternatives should be clear about their non-negotiables. If the top priority is a high level of medical oversight, aggressive memory-care programming, or a facility with rapid, guaranteed responses to every repair or maintenance issue, look elsewhere. Several reviews point to occasional inconsistencies and slow follow-through on service and repairs in related retail experiences, which can translate into frustration when timely responses and accountability are essential. For residents or families who demand ironclad warranties, strict return policies, or the certainty of uniform experiences across locations, exploring options with more standardized protocols and clearer escalation paths is prudent.
The strongest positives here center on staff quality and engagement. Reviewers repeatedly praise workers who are friendly, knowledgeable, and unintrusive, staff who answer questions without pressuring purchases, take time to explain options, and remember the individual needs of older adults. The best assessments come from stories of staff who adapt to mobility or accessibility challenges, help with measurements and setup, and coordinate delivery or installation with courtesy and professionalism. A consistent thread is the sense that frontline staff genuinely cares, treats residents with patience, and fosters a comfortable, trust-filled environment. Those traits are powerful in a living setting, where daily interactions shape overall satisfaction and well-being.
Where the discussion shifts to drawbacks, the most salient themes are variability in product quality and uneven after-sales experiences. A subset of reviews highlights problems such as fragile furniture parts, difficulty obtaining timely repairs, and frustration with some managers or policies when issues arise. These concerns are not unique to any single store and can signal potential friction in a moving-in process or ongoing maintenance. The takeaway is clear: while the staff culture is a meaningful asset, it must be matched by transparent policies on warranties, repairs, parts availability, and escalation when problems surface. When these systems feel predictable and fair, the impact of occasional product hiccups diminishes substantially.
Applied to choosing between assisted living options, the implications are practical and concrete. A community should demonstrate a consistent, low-pressure approach to decision-making, with staff who empower residents and families to set the pace, ask questions, and understand contractual particulars. Prospective residents should test for this by scheduling multiple tours at different times, asking for direct contact with care coordinators, and requesting written explanations of pricing, warranties, and repair timelines. Inquiries about how the community handles logistics, delivery, setting up mobility aids, arranging transportation, and coordinating with outside vendors, are essential. The idea is to verify that the same level of thoughtful service residents observe in a retail context translates into daily care and living arrangements.
Ultimately, Ross Parkway Home will likely appeal to seniors who value a personable, non-pressurized service ethos, budget-conscious planning, and a community where staff appear genuinely invested in making daily life smoother. For residents who need a more formalized medical framework, faster repair cycles, or guaranteed consistency across locations, it is wise to compare against options with stronger clinical infrastructures and standardized service guarantees. The decision should rest on whether a resident’s top priority is a trusted, approachable team that will partner with families to shape a comfortable, home-like living experience, or whether the emphasis is on high-touch medical acuity and guaranteed operational consistency.
Actionable next steps include organizing a structured tour with multiple staff members, requesting a written overview of care plans and services, verifying staff-to-resident ratios, and confirming the community’s policies on repairs, replacements, and post-murchase or post-move adjustments. Ask for real-life references from families who moved in recently, and probe how the team handles accessibility needs, privacy, and daily living supports. Compare this with other communities on key metrics: medical oversight, memory-care options, safety features, meal quality, social programming, and resident satisfaction. When the fit aligns with a preference for a respectful, responsive, and flexible environment, Ross Parkway Home stands out as a strong candidate worth serious consideration.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Ross Parkway Home, a premier assisted living community located in the charming city of Big Rapids, MI. Our community offers a wide range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.
Featuring a spacious dining room, residents can gather with friends and fellow residents to enjoy delicious meals prepared by our dedicated staff. Our community is fully furnished, providing a cozy and home-like atmosphere for our residents. Additionally, we offer housekeeping services to ensure a clean and tidy living environment.
For those who appreciate the outdoors, our community boasts an inviting garden and outdoor space where residents can relax and soak up the fresh air. Stay connected with loved ones through telephone services and Wi-Fi/high-speed internet available throughout the community.
At Ross Parkway Home, we understand that individualized care is crucial for our residents' well-being. To support their daily activities, we provide assistance with bathing, dressing, transfers, and coordination with healthcare providers. Our team also ensures proper medication management for each resident's unique needs.
We take pride in catering to special dietary restrictions like diabetes diets or other specific requirements you may have. Our skilled staff assists with meal preparation and service so that every resident enjoys nutritious and delicious meals.
Transportation arrangement for medical appointments is made seamless at Ross Parkway Home. Whether it's a routine doctor's appointment or specialized medical needs, our transportation services are readily available.
Our community encourages an active lifestyle through scheduled daily activities. Residents can participate in various engaging programs designed to promote social interaction and personal fulfillment.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals – our residents have easy access to everything they need within close proximity.
Experience exceptional assisted living at Ross Parkway Home in Big Rapids. Our caring staff is committed to ensuring personalized care that truly enhances your quality of life. Come join us today!
Located in Big Rapids, Michigan, this area offers convenient access to a variety of amenities and services that would cater well to seniors. With multiple transportation options such as Budget Truck Rental, Enterprise Rent-A-Car, and All City Cab nearby, getting around the city is made easy. Places of worship like Jehovah's Witnesses and St Paul Catholic Campus Parish provide opportunities for spiritual fulfillment, while parks like Swede Hill Park offer peaceful outdoor spaces for leisurely walks. A range of dining options from R Place to Nawal's Mediterranean Eatery are available for diverse culinary experiences, and pharmacies such as Hometown Pharmacy ensure easy access to medication. Additionally, reputable healthcare facilities like Spectrum Health Big Rapids Hospital and physicians like Optometric Associates of Big Rapids are within close proximity, ensuring quality medical care is readily available. This area presents a blend of convenience and comfort suitable for senior living.
Ross Parkway Home is located at 20603 Ross Parkway, Big Rapids, MI 49307 in Newaygo County, Michigan
Welcome Home Adult Foster Care
Big Rapids, MI
Small, home-like setting with 24/7 supervision and comprehensive ADL assistance.
Altercare Of Big Rapids Center For Rehab & Nursing Care
Big Rapids, MI
Extensive amenities and 24/7 care, including restaurant-style dining and wellness programs.
Mcbride Sherman Street Home
Big Rapids, MI
Intimate, personalized care in a small community with furnished apartments, meals, outdoor space, and care coordination.
Tender Care Manor II
Big Rapids, MI
Intimate 6-resident community with furnished apartments, on-site dining, and comprehensive assisted-living services.
Tender Care Manor 1
Big Rapids, MI
Small, intimate setting with comprehensive care and included amenities.
Pine Port AIS Home
Big Rapids, MI
Excellent access to nearby amenities (cafes, parks, pharmacies, doctors, dining, transit, worship).
Evergreen Terrace Assisted Living
Big Rapids, MI
Small, intimate 20-resident community with personalized, home-like care and a luxurious feel.
Reed City Fields
Reed City, MI
Compassionate staff, home-cooked meals, and a clean, engaging environment.
Newaygo Co Medical Care Facili
Fremont, MI
Extensive amenities and 24/7 supervision, plus transportation and restaurant-style dining.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions