Information last verified:
961 Ogden Avenue, Benton Harbor, MI 49022
For more information about senior living options: (844) 490-3973
Lisa is a great Nurse Practitioner and very sweet as well as very professional. She is the best! Lisa listens and cares, highly recommend! Lisa is a great doctor. Lisa is a great listener who is responsive, intuitive and caring. Lisa is a wonderful and very personable person; she listens and cares about our overall health. Lisa really listens and works with you to get to the root of your medical problems; she’s a doctor that cares. Lisa takes her time, easy to talk with, and cares about what's going on with your health. Lisa is always thorough and quick to get back to you with calls or appointments; she really cares about her patients and goes above and beyond to help you. Lisa is great; she was knowledgeable and attentive to my needs; anytime I have needed medical care she is right there. Dr. Lisa is always quick to respond to her patients and actually listens to you; she provides great knowledge and includes you in your health care decisions. Lisa is wonderful; she sincerely cares, she makes you feel so comfortable and she gets you in right away.
The place looked like a methadone clinic. Lisa’s office was disgustingly dirty. Lisa was eating Wendy’s in her little room. She was pushing for them to do lab work there, but given how dirty the place was, that wasn’t going to happen. They never answer the phone or get back to patients. They billed the patient $125. Stay away from the big practices; they’re money-driven, treat patients like cattle, and don’t listen to problems.Alice Healthcare in Benton Harbor is best suited for seniors and families who want a clinician-first, relationship-driven primary care experience. This community shines when a patient needs a care partner who will listen deeply, stay engaged over time, and coordinate proactively with family members. It is especially well suited for those who value accessibility and a personal touch over a glossy institutional vibe. The core strength is the clinician’s ability to make patients feel heard, understood, and involved in every decision. For families seeking steady, long-term medical leadership who will work to adjust plans rather than push one-size-fits-all solutions, this is a compelling fit. It is not ideal for those who equate care with a pristine, corporate clinic environment or flawless administrative systems; in those cases, alternatives with more robust front-d desk reliability and cleaner facility aesthetics may be preferable.
The strongest draws center on Lisa, the nurse practitioner at the heart of the practice. Reviews converge on a clinician who is unusually attentive, patient-centered, and collaborative. She listens carefully, explains options clearly, and follows through with calls, appointments, and next steps without forcing quick fixes or dismissing concerns. The on-site lab capability and the quick path to same-day visits are repeatedly cited as real, practical advantages, enabling timely evaluation and treatment when issues arise. This is care that prioritizes the patient’s story and works with families to tailor plans, rather than delivering standardized, impersonal recommendations. When an urgent need comes up, the model demonstrates resilience: patients feel empowered, and caregivers sense that a trusted partner is genuinely on their side. These high-touch strengths, however, exist alongside some administrative rough edges that can complicate the experience.
Even with the standout clinician engagement, important caveats emerge. Several reviews flag a clinic ambiance that can feel discordant with expectations for a medical office, described by some as dirty or cashing an impression of low polish. There are also recurring concerns about accessibility and responsiveness that can undermine confidence: phone calls not returned, slow or unpredictable follow-through on administrative tasks, and billing questions that slip through the cracks. In practical terms, these cons can create headaches even when medical care itself is excellent. The gap between superb medical attention and everyday administrative reliability matters, especially for seniors who rely on predictable scheduling, transparent billing, and clear communications to manage multiple health needs.
Given these dynamics, the decision to choose Alice Healthcare hinges on prioritizing clinical rapport over polish. For families managing chronic conditions, polypharmacy, or complex symptom trajectories, the physician-patient relationship here is a decisive advantage. The ability to get in quickly, to have a physician who genuinely collaborates rather than dictates, and to access on-site testing can offset some irritation with administrative friction. Yet when a household’s decision criteria include consistently responsive phone access, squeaky-clean surfaces and a streamlined billing experience, those expectations may not be fully met. The care relationship in this setting is powerful, but it isn’t a complete substitute for top-tier administrative reliability or a consistently immaculate environment.
Altogether, this community represents a practical, no-nonsense choice for families seeking genuine medical partnership and continuity of care. The ideal candidate is the senior or caregiver who values a clinician who will stay engaged, listen intently, and shape care around the patient’s life, not just the chart. If convenience, clear billing, and a physician-chosen setting with a polished front-end experience are must-haves, alternatives deserve consideration. Prospective clients should plan a visit with specific questions: how promptly appointments can be scheduled, what the on-site capabilities truly include, how communication is handled after visits, and what the routine billing process looks like. In short, the recommendation is clear: lean into the clinical strengths and prepare for the administrative quirks. For families where medical partnership is the priority and environment is a secondary concern, Alice Healthcare stands out as a strong, dependable ally. If those trade-offs don’t align, it pays to comparison-shop with others that offer more seamless front-office operations and a more conventional care ambiance.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alice Healthcare in Benton Harbor, MI is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and welcoming environment with fully furnished accommodations for individuals who require assistance with their activities of daily living.
At Alice Healthcare, residents can enjoy delicious meals prepared by professional chefs in the dining room, which caters to special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and well-maintained.
The community is surrounded by a serene garden and offers outdoor spaces where residents can relax and enjoy fresh air. Wi-Fi/high-speed internet access is available throughout the premises, allowing residents to stay connected with their loved ones or pursue their personal interests online.
In terms of care services, Alice Healthcare provides assistance with bathing, dressing, and transfers to ensure the safety and well-being of its residents. The dedicated staff also coordinates with healthcare providers for any additional needs or medical appointments. For individuals with diabetes, specialized diet plans are offered to manage their condition effectively.
Residents can engage in various activities planned on a daily basis to promote social interaction and overall well-being. Additionally, Alice Healthcare is conveniently located near cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This accessibility ensures that residents have easy access to essential amenities and entertainment options within close proximity to the community.
Overall, Alice Healthcare is committed to providing exceptional care and support for seniors in Benton Harbor, MI. With its comprehensive amenities and personalized care services, it offers a comfortable home-like environment where residents can thrive while maintaining their independence and enjoying an enriching lifestyle.
Alice Healthcare is located at 961 Ogden Avenue, Benton Harbor, MI 49022 in Van Buren County, Michigan
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