Home Instead - Ann Arbor, MI

Pros

• Soheyla and her team were absolutely wonderful.
• The staff were friendly and supportive throughout the entire care process for the father in his last weeks.
• Home Instead provided 24-hour care when the father's health worsened.
• Bayo Adebanjo is knowledgeable, professional, and caring and became part of the family.
• Julie was excellent in every way.
• The two caregivers prepare meals, ensure safety, take walks, shop for groceries, accompany to appointments, and perform light housekeeping.
• They also visit and provide companionship.
• Home Instead's caregiving team is warm, patient, attentive, and genuinely caring toward the mother.
• Soheyla Marzban is compassionate, well-organized, and skilled at finding good caregivers and promoting communication.
• Home Instead has been a reliable partner for over 10 years, known for flexibility, knowledge, and compassion.
• The caregivers are friendly, personable, and genuinely concerned about the father's well-being.
• Soheyla consistently introduces new staff to the family before rotations and minimizes unfamiliar faces.

Review

The experiences shared about Home Instead Ann Arbor paint a consistent and heartfelt portrait of caregiver excellence. Families describe staff who are not only professional and capable but also friendly and supportive at every stage of a loved one's decline and aging. In particular, the team's presence during the last weeks of life offered reassurance and around-the-clock care, ensuring that a father could receive dignified attention while his family could be present and at ease. The sense of gratitude for this level of service is palpable, with many noting that the care provided went far beyond basic tasks to include genuine compassion and steadfast reliability.

Among the caregivers who become an integral part of a family's story is Bayo Adebanjo, who cared for a father with dementia for more than two years. Bayo is remembered as knowledgeable, professional, and deeply caring - traits that helped him become nearly a member of the family. When the final stages of life arrived, his consistent presence and thoughtful care stood out as especially meaningful to both the patient and his relatives, and they speak with high regard and gratitude for his assistance during this challenging period.

Julie's contribution is likewise highlighted as exemplary. She was sent to help with a sister and left a lasting impression by performing her duties with excellence in every respect. The praise for Julie underscores the broader message that Home Instead's caregivers are not merely present to perform tasks, but to support the entire family through compassionate, capable, and attentive service.

Another recurring theme is the way Home Instead supports daily living and ongoing companionship for aging loved ones. For a mother, two caregivers managed meals, safety, and mobility - going for walks outside, handling groceries, taking her to appointments, and performing light housekeeping. Beyond these practical duties, they provided companionship and friendly engagement, which the family notes as enriching the mother's quality of life. The mother's appreciation for her caregivers is clear, and the family feels immense gratitude for the dedication and warmth shown by the entire team.

The day-to-day impact of Home Instead extends to the caregiver's own life as a family member. In one account, the narrator describes a first month of home healthcare with a trio of aides who were warm, caring, and competent enough to handle a spouse with chronic illnesses and recent surgery. They assisted with daily living tasks - cooking, light cleaning, and laundry - and offered ongoing positive, supportive energy. The agency's responsiveness, including help with insurance paperwork and making the home safer, reinforced the family's sense that they could be better caregivers themselves with the team's support.

Central to the positive experiences is Soheyla Marzban, the general manager, whose leadership is repeatedly praised. Soheyla is described as both compassionate and well-organized, with a talent for identifying caregivers who are a good fit for a given family. Her approach includes introducing new staff to the parents before they rotate in, ensuring there are never unfamiliar faces at a shift. She is credited with being proactive, creative, and effective at running a tight, well-coordinated operation, and she remains readily available to address any issues that arise - though, as many notes emphasize, problems are rare.

The longevity of relationships with Home Instead Ann Arbor is a significant point of praise. One family has relied on their services for over ten years, appreciating the flexibility, knowledge, care, and compassion shown as their parents' needs evolved. They commend Soheyla for her skill in matching caregivers who can meet shifting requirements. The latest contingent of caregivers - Manal, Susan, Louis, Bayo, and Layla - are singled out as kind, thoughtful, skilled, and valuable, illustrating how the agency builds durable, trusted teams over time.

A particular tribute from a long-standing client who knows Soheyla well frames the entire experience as one of consistent excellence across many years and through various health challenges. The author describes how Soheyla and the Home Instead crew consistently surpassed expectations, delivering care and companionship that positively affected both parents' lives. Even during a pandemic, the staff arrived as expected and performed at or above the level of anticipation. Soheyla's ability to introduce new staff smoothly, along with the overall reliability and care provided, gives families confidence in recommending Home Instead to others in need.

In sum, these testimonials portray Home Instead Ann Arbor as a trusted partner in elder care that blends practical support with heartfelt compassion. The caregivers' daily routines - meals, safety, shopping, appointments, light housekeeping, and meaningful conversation - are integrated with a deep sense of respect for the person being cared for. Families repeatedly note the profound peace of mind that comes from knowing a loved one is in capable hands, with a team that treats them with kindness, respects their pace and preferences, and remains responsive to evolving needs. The leadership, continuity, and genuine caring expressed by Soheyla, the caregivers, and the entire Home Instead team create a lasting, positive impact on families navigating the complexities of aging, dementia, and end-of-life care.

This part of Ann Arbor, Michigan offers a diverse range of amenities and services within close proximity. It is home to several hospitals and healthcare facilities, providing convenient medical care options. Places of worship are also situated nearby for spiritual support. Residents can enjoy a variety of cafes and restaurants in the area, as well as easy access to pharmacies for medication needs. Additionally, there are parks and green spaces for outdoor recreation and relaxation. Transportation options are readily available, with U-Haul Moving & Storage located nearby. Overall, this area provides a well-rounded community environment that may appeal to seniors looking for convenience and accessibility in their daily lives.

Hospitals

• Serenity Home Care & Rehab Services (0 miles)
• University of Michigan Von Voigtlander Women's Hospital (2.2 miles)
• Ped Cardiology Cs Mott (2.2 miles)
• C.S. Mott Children's Hospital (2.2 miles)
• Affiliated Podiatrists PC (2.2 miles)
• Amou (2.3 miles)
• University of Michigan - Transplant Center (2.3 miles)

Places of Worship

• Church of the Good Shepherd (0.4 miles)
• Grace Ann Arbor Church (0.6 miles)
• St Lukes Lutheran Church (2.4 miles)
• St Paul Lutheran Church (2.5 miles)

Cafes

• RoosRoast Coffee (0.6 miles)
• Drip House Coffee Co. (1.7 miles)
• Zingerman's Coffee Company (1.8 miles)
• Starbucks (1.8 miles)
• Starbucks (1.8 miles)
• Panera Bread (2.1 miles)
• Jefferson Market (2.4 miles)

Pharmacies

• Ann Arbor Pharmacy (0.8 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Clark Professional Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Costco Store (1.8 miles)

Physicians

• Skymint - Ann Arbor - Recreational & Medical Marijuana (0.9 miles)
• CTR For Reproductive M (1.1 miles)
• University of Michigan Spine & Headache Program (1.2 miles)
• Briarwood Medical Group (1.2 miles)
• University of Michigan Health Center (1.2 miles)
• HairClub (1.3 miles)
• Christensen Carl W MD - Christensen Carl W, MD (1.4 miles)

Restaurants

• Olive Garden (1 miles)
• P.F. Chang's China Bistro (1.3 miles)
• Mark's Mid-Town Coney Island (1.4 miles)
• No Thai (1.5 miles)
• Olga's Kitchen (1.7 miles)
• Dominick's (1.7 miles)
• Potbelly Sandwich Shop (1.8 miles)

Parks

• County Farm Park (1.1 miles)
• Allmendinger Park (2 miles)
• Nichols Arboretum (2.1 miles)
• Gallup Park (2.2 miles)
• Gallup Canoe Livery (2.2 miles)
• Furstenberg Nature Area (2.2 miles)
• Fritz Park (2.4 miles)

Transportation

• U-Haul Moving & Storage (1.4 miles)

Theaters

• Ann Arbor 20 + Imax (2.6 miles)