Knollwood Nursing Center

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Knollwood Nursing Center Knollwood Nursing Center Knollwood Nursing Center Knollwood Nursing Center

Knollwood Nursing Center

87 Briarwood Circle, Worcester, MA 01606

For more information about senior living options: (844) 490-3973

2.9 from 8 reviews
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Assisted Living

Overall Review

Pros

  • pro The Knollwood Nursing Center is described as immaculate and beautiful, providing a clean and inviting environment for residents.
  • pro The staff at Knollwood are noted for their caring and professional demeanor, demonstrating compassion and dignity in their interactions with patients.
  • pro Many family members praise the attentive and friendly nature of the staff, highlighting their focus on patient care and comfort.
  • pro Residents enjoy engaging activities, such as interacting with a cat that roams freely around the facility, which adds joy to their daily lives.
  • pro Family members appreciate that doctors and nurses take the time to communicate effectively with them about their loved ones' care needs and progress.
  • pro Positive experiences are noted regarding physical therapy and occupational therapy services provided at the facility.

Cons

  • pro The food was poor and scarce, and there wasn't enough staff to care for patients adequately.
  • pro Patients were left in bed for extended periods without assistance, especially on weekends when staffing was minimal.
  • pro The facility showed a lack of coordination regarding medical appointments, leading to embarrassment and neglect for the residents.
  • pro Patients arrived at the hospital inappropriately dressed and in dirty conditions, reflecting poorly on the facility's care standards.
  • pro Medication schedules were not followed properly, resulting in health complications for residents needing timely doses.
  • pro Staff often took a long time to respond to calls for assistance, resulting in embarrassing situations for patients.
  • pro Concerns raised by family members about patient care were met with defensiveness rather than support or understanding from staff.
  • pro There seemed to be inadequate attention given to patients' emotional needs and interactions by the nursing staff.

Review

The reviews for Knollwood Nursing Center reveal a polarized experience among residents and their families, highlighting significant discrepancies in the quality of care offered at this facility. While some families express gratitude and appreciation for the staff and environment, others raise serious concerns about neglect and inadequate support, particularly during critical times.

Several individuals reported alarming instances of neglect. One reviewer shared a distressing account regarding their grandmother, who was scheduled for surgery but faced severe mismanagement from the facility staff. The facility reportedly attempted to send her to the hospital on the wrong day and even argued with family members when informed of the correct schedule. Moreover, upon arrival at the hospital, she was found dressed only in a t-shirt with a dirty diaper concealed beneath a clean one—a situation that many considered not just embarrassing but downright cruel. Following surgery for skin cancer, this resident returned to the hospital with an infection at the surgery site, further indicating substandard care during her stay.

Another review discussed issues surrounding medication management for a patient with Parkinson's disease who had just undergone back surgery. The family expressed frustration over inconsistent timing in administering medications vital to preventing symptoms such as freezing episodes or cognitive difficulties. They pointed out that despite their pleas for timely assistance, they were met with dismissive responses about staffing limitations and legal compliance around medication schedules. Such highlights a troubling pattern where patient needs seemed secondary to operational constraints.

In alignment with these grievances, other family members noted that there were insufficient staff members available to attend promptly to urgent requests from patients needing assistance. One patient's experience revealed frequent delays in response when calling for help using a bell system; this lack of immediate attention led to humiliating situations involving unnecessary changes of clothes due to neglectful oversight. Such conditions raised eyebrows regarding how patients—especially those requiring intensive support—could receive quality care under such circumstances.

Conversely, some reviewers praised Knollwood Nursing Center highly for its attentive and compassionate service. They described it as immaculate, beautifully designed both inside and out, providing warm and inviting atmospheres conducive to comfort and care during challenging times. Positive accounts spoke fondly of friendly staff who made genuine efforts to engage with patients while maintaining cleanliness throughout the facility. For instance, one family shared how their mother benefited greatly from personalized interactions that emphasized dignity even in her final months of life.

Additionally, certain visitors noted positive aspects such as vibrant landscaping around the grounds that offered pleasant outdoor visits or special touches like well-loved pets roaming freely within common areas—elements contributing positively toward residents’ emotional well-being. Those experiences underline that while some families encountered systemic flaws within care delivery processes at Knollwood Nursing Center, others were met with high standards exemplified through empathy from individual caregivers striving hard against challenging circumstances.

Ultimately, Knollwood presents itself as a nursing home caught between reputational highs based on its physical attributes versus pressing lows felt acutely by families witnessing loved ones suffer due to inadequate attention or responsiveness from staff units in crucial moments needing prompt management actions. This stark contrast serves as vital feedback reflecting multiple realities residing within one institution; it calls into question whether external ratings accurately convey true lived experiences of all residents therein navigating diverse pathways involving aging care health services today.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Worcester Regional (6 miles away) Worcester Regional (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Knollwood Nursing Center in Worcester, MA offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our amenities are designed to enhance the quality of life for our residents, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, and a fitness room. Each living space is fully furnished and features private bathrooms for privacy and convenience.

Our dining options are exceptional, with restaurant-style dining that accommodates special dietary restrictions. We also provide meal preparation and service to ensure that our residents receive nutritious meals tailored to their individual needs.

At Knollwood Nursing Center, we understand the importance of social engagement and offer a variety of activities to keep our residents active and entertained. From concierge services to help plan day trips to resident-run activities and scheduled daily activities, there is always something happening at our community.

In addition to our extensive amenities and vibrant social scene, we prioritize the health and well-being of our residents. Our care services include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, diabetes diet support, mental wellness programs, and transportation arrangements both for non-medical purposes as well as doctor's appointments.

Furthermore, our location offers easy access to essential amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals. This ensures that the needs of our residents can be met conveniently within close proximity.

At Knollwood Nursing Center in Worcester, MA we strive to create a nurturing environment where seniors can feel safe, supported,and engaged. With an array of amenities and care services tailored to their needs along with convenient access to essential facilities nearby; we aim to provide an exceptional assisted living experience for each resident who calls Knollwood home.

Nearby Places of Interest

This part of Worcester, Massachusetts, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents have easy access to healthcare services. Additionally, there are a number of dining options ranging from casual fast food to sit-down restaurants, as well as cafes for socializing or grabbing a quick bite. The area also boasts several parks for outdoor recreation and leisurely walks. Overall, this neighborhood provides a comprehensive range of essentials for senior living in terms of healthcare, dining, and recreational activities.

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Walmart Pharmacy (2.5 miles)
  • CVS Pharmacy (2.7 miles)

Physicians

  • Great Brook Valley Health Center (1.3 miles)
  • West Boylston Family Medicine (2 miles)
  • HB Eye Care Center (2 miles)
  • Reliant Medical Group (2.1 miles)
  • Saint Vincent Medical Group (2.3 miles)
  • Lake View Court (2.3 miles)
  • Mass Lung & Allergy (2.4 miles)

Restaurants

  • O'Connor's Restaurant & Bar (1.4 miles)
  • Wendy's (1.8 miles)
  • Chick-Fil-A (2.7 miles)
  • Chipotle Mexican Grill (3.3 miles)
  • Tavern in the Square (3.3 miles)
  • Regatta Deli & Sandwich Shoppe (3.4 miles)
  • Hooters (3.5 miles)

Places of Worship

  • Our Lady of The Rosary Rectory & Main Number (1.4 miles)
  • St Spyridon Cathedral Special Events Committee (4.4 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Bean Counter (3.2 miles)
  • Starbucks (3.4 miles)
  • Fuel America (3.4 miles)
  • Redemption Rock Brewing (3.6 miles)
  • In House Coffee (3.8 miles)
  • Starbucks (3.9 miles)

Parks

  • Green Hill Park (2.8 miles)
  • Elm Park (4.2 miles)
  • Lake Park (4.3 miles)
  • Beaver Brook Park (5 miles)

Hospitals

  • Worcester Recovery Center And Hospital (2.8 miles)
  • U Mass Hospital (3 miles)
  • UMass ACC (3.1 miles)
  • UMass Interventional Radiology (3.5 miles)
  • Nahtm (3.5 miles)
  • Saint Vincent Hospital (4.1 miles)
  • St Vincent Hospital (4.1 miles)

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