Laurelwood At The Pinehills

Pros

• Residents at Laurelwood experience a high quality of life, with friendly and caring staff who provide excellent support.
• The facility offers a variety of engaging activities, including yoga, crafts, singalongs, and outings, which enhance the residents' social experiences.
• Many families have found that the food served is delicious and well-received by their loved ones.
• The community maintains great communication with families, especially during challenging times like COVID-19.
• Residents appreciate the beautiful apartments and overall aesthetic of the facility, which feels more like a home than an institution.
• Families commend the impressive interaction between staff and residents, ensuring that everyone feels safe and cared for.
• Laurelwood is recommended as a top-notch facility for those seeking independent living or memory care options.

Cons

• The ability to care for residents did not meet the advertised standards once fully moved in.
• The one-bedroom apartments were considered too small and poorly laid out, leading to dissatisfaction with the living arrangements.
• The memory care unit provided inadequate activities and poor meal options, contrary to initial promises made by staff.
• The facility's management was criticized for a lack of responsiveness and continuity in staffing, leading to inconsistent care experiences.
• Residents experienced a lack of cleanliness and timely laundry services, resulting in frustration for family members who had to manage these issues themselves.
• There was a perception that the facility prioritized financial gain over quality care and resident satisfaction.
• Certain activities and services promised during the sales process were rarely delivered, leaving families disappointed with their loved ones' experience.
• Interaction between nursing staff and patients was sometimes deemed insufficient or lacking depth in connection.
• Communication regarding billing issues was considered unprofessional, often discussed in public areas without regard for privacy.

Review

Laurelwood at The Pinehills has garnered a diverse array of reviews from families, residents, and volunteers, highlighting both the strengths and weaknesses of this senior living community. Many reviewers commend the excellent quality of life that their loved ones experienced while residing in the facility. One family member emphasized how their aunt enjoyed 4½ years there, first in Independent Living and later in Avita at age 100. The staff's friendliness, respectfulness, and genuine care were consistently praised, creating a positive atmosphere for residents. Additionally, they appreciated the beautiful environment near the gazebo and noted how transportation services allowed their aunt to attend Mass and participate in various outings.

Activities play a crucial role in enhancing the residents’ experience at Laurelwood. Residents have access to numerous engaging activities that foster social interaction and personal growth. Families noted that prior to COVID-19 restrictions, their loved ones participated in day trips to local attractions such as beaches and restaurants, as well as craft sessions, singalongs, bingo games, and movie nights—this kind of robust activity schedule gives an almost "cruise ship" feel according to one family member. Even during challenging times like the pandemic, families felt reassured by regular communication from the staff about safety measures and updates on resident health status.

Yet not all experiences at Laurelwood have been positive. Some reviewers raised concerns over discrepancies between what was advertised during tours versus actual service delivery upon moving in. A poignant example comes from families who placed their loved ones specifically in memory care units only to find inadequate attention given to individual needs—activities were lacking, meals did not meet expectations, and cleanliness fell short of what was promised. Despite initial impressions being favorable—with many citing its upscale appearance—some felt that once under care services deteriorated significantly.

Food quality received mixed feedback across various reviews; while some residents relished their meals with high praise for freshness and variety—one noted it was so plentiful there might even be too much—others had experiences where they found meal options insufficient or unappetizing. One disgruntled family expressed frustration when they frequently found their loved one served unsatisfying cold sandwiches instead of more appealing dishes which had been represented during pre-admission conversations.

The layout of apartments also sparked debate among potential residents; some praised spacious units situated within a pleasant environment resembling condos rather than an institutional setting. However, others found specific layouts impractical due to small room sizes without attached bathrooms—aspects pivotal for comfort particularly for those aged or requiring additional assistance—the absence of nearby bath facilities was deemed unacceptable by prospective/relocating families leading them to seek alternatives elsewhere.

Moreover, critiques were directed towards operational management practices: staffing continuity issues created instability as families observed frequent changes among caregivers. While some offered accolades regarding general staff kindness and responsiveness toward patient needs; others expressed dissatisfaction with leadership attributes including financial transparency which led to feelings of being nickel-and-dimed throughout their time at Laurelwood—a sentiment shared by multiple reviewers who felt pressured by billing procedures lacking discretion or consideration for ongoing service complaints around housekeeping challenges outlined vividly throughout descriptions shared by caregivers regularly distressed about cleanliness protocols being unattended too amid heavy workloads on top of caregiver turnover rates impacting reliability disproportionately overall till concrete improvements arise continuously going forward steadily each month still waiting patiently anticipating change finally materializing effectively soon enough afterward going forward hopefully sooner rather than later ultimately framing future prospects positively long-term justifying investment altogether altogether!

This area of Plymouth, Massachusetts offers a variety of amenities and services that would cater to senior living. With several restaurants nearby such as The Blueberry Muffin and Rye Tavern, seniors can enjoy dining options close to home. Additionally, there are multiple physicians' offices in the vicinity, including PMG Physician Associates PC and Long Pond Pediatrics, ensuring convenient access to healthcare. Pharmacies such as CVS Pharmacy and Shaw's Pharmacy are also easily accessible for medication needs. For recreation, there are parks like Brewster Gardens and Plymouth Waterfront State Park nearby for leisurely walks or outdoor activities. Transportation options include Plymouth Municipal Airport for any travel needs. Overall, this area provides a comfortable and convenient living environment for seniors looking to settle in Plymouth.

Restaurants

• The Blueberry Muffin (0.2 miles)
• Rye Tavern (1 miles)
• Monte Christos Restaurant (3.2 miles)
• 42 Degrees North (3.2 miles)
• Gellar's Snackbar (3.3 miles)
• Bramhall's Country Store (4.3 miles)
• Fat Mike's Diner (4.3 miles)

Physicians

• PMG Physician Associates PC (0.2 miles)
• Atlantic Womens Health Obgyn (4.2 miles)
• South Shore Women's Health (4.2 miles)
• Long Pond Pediatrics (4.3 miles)
• Kenneth M Reed MD PC (4.3 miles)
• Pmg Physicians (4.3 miles)
• Plymouth-Carver Primary Care PC (4.3 miles)

Pharmacies

• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.7 miles)
• Shaw's Pharmacy (4.8 miles)
• The Medicine Shoppe (5.3 miles)
• CVS Pharmacy (6.8 miles)
• Masciantonio, Richard A - Richard A Masciantonio (6.8 miles)
• Walgreens (6.8 miles)

Cafes

• Panera Bread (4.5 miles)
• Water Street Cafe (6.2 miles)
• Plane Jane's Place (7.2 miles)
• Starbucks (7.9 miles)
• Starbucks (8.9 miles)

Hospitals

• Jordan Hospital (5 miles)
• Beth Israel Deaconess Hospital Plymouth (5 miles)
• Beth Israel Breast Center (5 miles)
• Rehabilitation Hospital Of The Cape And Islands (7.5 miles)

Parks

• Brewster Gardens (6.2 miles)
• Plymouth Waterfront State Park (6.3 miles)
• Nelson Street Park (7.1 miles)
• Herring Run Recreational Area (7.7 miles)
• Midway Recreation Area (8.7 miles)

Transportation

• Plymouth Municipal Airport (PYM) (7.2 miles)

Places of Worship

• St Peter's Church-On-The-Canal (9.3 miles)