Plymouth Harborside Healthcare
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19 Obery Street, Plymouth, MA 02360
For more information about senior living options: (844) 490-3973
Plymouth Harborside Healthcare offers competitive pricing for its services compared to regional and state averages. The monthly cost for a semi-private room at Plymouth Harborside is $6,450, which is notably higher than the county average of $5,416 and the state average of $5,805. In contrast, for a private room, residents will pay $7,050 - again exceeding both the Plymouth County rate of $5,083 and the Massachusetts state average of $6,090. While these costs are above regional benchmarks, they may reflect the specialized care and amenities that Plymouth Harborside provides to its residents.
| Floor plans | Plymouth Harborside Healthcare | Plymouth County | Massachusetts |
|---|---|---|---|
| Semi-Private | $6,450 | $5,416 | $5,805 |
| Private | $7,050 | $5,083 | $6,090 |
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The staff are consistently attentive, making rounds and tending to patients' needs. The therapists provide daily physical and occupational therapy and are described as the highest quality of care. The meals are of high quality with a wide variety of choices every day. The daily activities and entertainment, including a concert, are amazing. The facility is noted for its cleanliness and well-maintained environment. Emergency call buttons are reliable and nurses respond quickly. Dementia unit staff are caring and ensure residents get what they need. Nurses are described as excellent.
One reviewer called the facility the worst nursing home imaginable and urged others not to send their loved ones there. A reviewer claimed there was no functioning nurse call system and that the emergency button could not be heard. Another reviewer stated the call system had been down for over two weeks and questioned its legality. Multiple reviews stated staff ignored family members at the nurses' station and failed to acknowledge them. There were reports of bedsores not promptly treated and delays in receiving medications. Ants in the bathrooms and no hot water were reported. Belongings were lost or discarded after a patient passed away.Plymouth Harborside Healthcare elicits a strikingly mixed set of impressions from those who experience it, with a wide spectrum of stories that range from high praise to serious concern. The reviews paint a picture of a facility that can feel like a beacon of compassionate care and robust rehabilitation for some residents, while at the same time provoking alarm and frustration for others who encounter what they describe as serious gaps in safety, communication, and consistency. The contrast is so sharp that readers get a sense of not just a single institution, but a system where the experience seems to hinge on specific staff members, units, and moments in time.
On the positive side, several accounts highlight diligent, around-the-clock attentiveness. A resident who came via the VA Brockton for rehabilitation emphasizes frequent rounds and attentive personal care, with physical therapy and occupational therapy scheduled every day. The therapists are described as among the highest quality, and the overall care environment is commended for cleanliness and organization. Food appears as a standout for many: one writer who has restaurant experience notes the meals as very good, with enduring variety and multiple choices each day. The daily activities are lauded as well, including concerts and other entertainment that seem to energize and engage patients, along with accessible care rooms and a tidy, well-maintained facility. In addition, the availability of emergency call buttons and prompt nurse responses - described as less than two minutes - creates a sense of safety and reliability for some families, reinforcing the impression that this is a well-run place in many respects.
Further, several reviews celebrate the demeanor and dedication of the staff. A parent with a loved one in the Dementia Unit speaks to the kindness and attentiveness shown to both patients and families, underscoring that loved ones are cared for with warmth and respect. Another remark calls out "excellent nurses" and highlights how therapy helped a patient work toward discharging home, while still feeling supported by a capable team. The sentiment that "the staff is amazing" and that they genuinely care for patients and families recurs in multiple accounts, reinforcing the view that, for some residents, the human element and the quality of clinical care are the facility's strongest assets. For many, these elements create a sense of trust and reassurance during a vulnerable time.
Alongside these positive threads, there are substantial and persistent complaints that cannot be ignored. One particularly scalding review describes the facility as an "absolute nightmare" with no functioning nurse call system and a downed system for more than two weeks, leading to no audible responses to bells and a perception that patient needs go unanswered for long stretches. In this account, essential tasks - such as wound care, drain management, timely administration of medications, and even basic communication with family - are depicted as being severely mishandled. The writer portrays a culture where staff are slow or unwilling to assist, and where critical medical equipment and supplies were not properly managed, creating dangerous risks for a patient who required careful, ongoing attention. The negative experience is framed not merely as occasional lapses, but as a systemic pattern that jeopardizes patient safety and trust.
Additional negative testimonials emphasize encounters with miscommunication, under-staffing, and perceived decline since ownership changes. One reviewer contrasts the facility unfavorably with its former incarnation (Golden Living), noting that activities dwindled, staff departed, and transparency about a resident's condition eroded. There are pointed complaints about delays in acknowledging visitors, insufficient interaction with families at crucial moments, and a sense that the operation is financially rather than person-centered. Another family member describes repeated difficulties in coordinating care for a loved one, including a late or missing response to bed-related incidents, misplacement and later loss of personal belongings, and encounters with staff who seemed hesitant or unable to address urgent needs promptly.
Several accounts drill into the specifics of care delivery failures. In one lengthy, highly critical narrative, a patient describes repeated delays in medication administration and the absence of essential items (such as a hospital-prescribed appetite stimulant) that should have been supplied promptly after transfer. Drains and catheters, which are often central to post-surgical recovery, are described as being neglected at times, with reports of improper handling, mismeasurement, and delayed emptying. The reviewer recounts feeling ignored at the nursing station, being told conflicting information by staff, and experiencing a sense of being unprotected by a system that should be designed to respond quickly. In one of the more alarming episodes, the patient asserts that call buttons were ineffective and that receiving timely care was a matter of persistence and advocacy by the family rather than staff initiative. The tone conveys fear that, in situations like these, the facility's processes may fail catastrophically.
Taken together, these reviews reveal a facility that can deliver impressive rehabilitation, compassionate front-line care, and engaging programming for some residents, while simultaneously exposing others to serious lapses that threaten safety and trust. The differences appear to cluster around specific units, staffing levels at particular times, and the effectiveness of communication between care teams and families. The history of change in ownership - moving from Golden Living to Plymouth Harborside - emerges as a recurring thread, with several families suggesting that the transition has impacted morale, consistency, and transparency. For families considering Plymouth Harborside, the picture suggests the value of thorough on-site visits, direct conversations with staff and administration, and careful attention to recent state or regulatory reports that might illuminate current performance. In short, the facility presents as a place with potential for excellent care, especially in rehabilitation and daily life quality, but with notable and potentially dangerous inconsistencies that families should probe before making decisions about placement.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plymouth Harborside Healthcare in Plymouth, MA is an assisted living community that offers a wide range of amenities and care services for seniors. The community features a beauty salon and a fully furnished dining room where residents can enjoy delicious meals in a restaurant-style setting.
For entertainment and relaxation, there is a gaming room and a small library for residents to enjoy reading or playing games. There is also a fitness room and outdoor space for seniors to stay active and enjoy the beautiful surroundings. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with their loved ones.
The assisted living community provides care services such as 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, and medication management. Special dietary restrictions are catered to, including diabetes diet.
Residents can participate in various activities organized by the staff, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any needs they may have.
Furthermore, Plymouth Harborside Healthcare has convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to essential services and opportunities for socialization within the community and beyond.
Overall, Plymouth Harborside Healthcare offers a comfortable and supportive environment for seniors looking to maintain their independence while receiving personalized care and enjoying an array of amenities and activities.
Plymouth Harborside Healthcare offers competitive pricing for its services compared to regional and state averages. The monthly cost for a semi-private room at Plymouth Harborside is $6,450, which is notably higher than the county average of $5,416 and the state average of $5,805. In contrast, for a private room, residents will pay $7,050 - again exceeding both the Plymouth County rate of $5,083 and the Massachusetts state average of $6,090. While these costs are above regional benchmarks, they may reflect the specialized care and amenities that Plymouth Harborside provides to its residents.
Plymouth Harborside Healthcare is located at 19 Obery Street, Plymouth, MA 02360 in Plymouth County, Massachusetts
Plymouth Harborside Healthcare on seniors.fyi includes 4 photos including images showing building, landscaping, architecture, entrance, clouds, outdoor seating, umbrellas, deck, and more.
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